숙박 시설 정면 - 저녁/밤

9 팜스 인 여행 후기

2 out of 5
9 팜스 인
73193 Twentynine palms hwy, Twentynine Palms, CA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 397개 이용 후기 중 148개" "
평점 8 - 좋아요. 397개 이용 후기 중 128개" "
평점 6 - 괜찮아요. 397개 이용 후기 중 73개" "
평점 4 - 별로예요. 397개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 397개 이용 후기 중 26개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

SEONGYEON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: manager 님, 2023년 3월 17일
thank you

4/10 - 별로예요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was very convenient to lodge when visiting Joshua Tree National Park. There were enough restaurants around. It was quiet and the room was adequately clean. Numerous things needed repair. We arrived and the bathroom sink faucet had a steady stream of water leaking. The point where the shower head screwed into the pipe had a small leak and was spraying the ceiling. The door knob on the main door needed to be tightened because it was very loose. The light over each bed needed to be be covered instead of just hanging by a wire. One of those lights was burned out upon our arrival. During our stay a new shower head was put on which did not spray the ceiling, but It was a hand held one and was just dangling down to the main bathtub faucet and had no way of being held in place where it should be. The linking faucet was changed with another used faucet which did not leak and was adequate, although the drain plug was missing and so was the pull-up stem at the back of the faucet. The very loose door knob was not fixed. . Although the cleaning lady was friendly and did a great job, and a maintenance man attempted repairs, I would not stay here again and would upgrade to a better place when going to Joshua Tree National Park in the future
2024년 4월에 2박 숙박함
답변 제공: nick 님, 2024년 4월 16일
We at the motel were disappointed that we failed to make your stay comfortable. We apologize for any inconvenience caused and kindly request the opportunity to serve you again.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place with quirky rooms
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Lily

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was small and old. But it was simple and comfortable. Staff was very friendly and helpful.
2024년 4월에 2박 숙박함
답변 제공: nick 님, 2024년 4월 18일
Dear LillyThank you for your support and for staying with us. Just to clarify, your room measures 29 feet by 20 feet and it comes with a private bungalow and front parking. Additionally, there is a break room and an independent bathroom with a bathtub included. Lastly, the mind-boggling views from your room are worth a million dollars.Please let us know if you need anything else to make you aware.Best regards,

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the room, which is actually a little bungalow, which included a kitchenette. The view was great, because you are on a hill, well above the road, and you can see into the distance. The proprietor is a great guy, who I found to be extremely friendly. The motel, is very convenient to Joshua Tree Natl Park.
2024년 1월에 1박 숙박함
답변 제공: nick 님, 2024년 4월 8일
Dear BruceThank You for the ranking review and for discribing the true characters and wonder of our uniqueness and location. Very few have had your vision.

10/10 - 훌륭해요

Lara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner of this property is kind and most genuine. I love the colorful decor. The location is on top of a hill with a great open view of the desert. A worthwhile stay for the money.
2024년 3월에 1박 숙박함
답변 제공: nick 님, 2024년 4월 2일
Dear LaraThank you a lot for your stay and high-ranking review. Hope to see you soon.I manage here, and the real Owners are the guests who support us.

4/10 - 별로예요

Eligio

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy malas condiciones, las puerta y el Yale en mal estado la carretera destruida
2024년 3월에 2박 숙박함
답변 제공: nick 님, 2024년 4월 2일
We are Disappointed in our failure to make your stay more enjoyable.

8/10 - 좋아요

Shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, very spacious, and the beds were comfortable. The fridge, coffee pot, and microwave were very convenient.
2024년 3월에 2박 숙박함
답변 제공: nick 님, 2024년 4월 2일
Dear Shelley.Thank you for your support and good review.Hope to see you again.

6/10 - 괜찮아요

Jennifer

Flora were sticky. Room could use a deep clean but was decent for price.
2024년 3월에 2박 숙박함
답변 제공: nick 님, 2024년 4월 2일
Hi Jennifer. do you think people know you here !!  Your reviews will disappear in a few months from new reviews from others. If you are Logical, you should have called us right away or come to the office to communicate your issue. We would have loved to help you, fix all issues, and make your stay and well spent. But some innocent like this kind of review drama at the cost of their own comfort.

6/10 - 괜찮아요

William J

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Aida L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything it was good, good view
2024년 3월에 3박 숙박함
답변 제공: nick 님, 2024년 3월 20일
Dear AIdaThank you for your stay and support.

10/10 - 훌륭해요

serge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All units can view the sunrise and the teflected sunset.very impressive
2024년 3월에 3박 숙박함
답변 제공: nick 님, 2024년 3월 16일
Dear Sergethank you a lot for your continued support. a generous support to our local economy/

4/10 - 별로예요

Adrienne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: nick 님, 2024년 3월 9일
We all appreciated your stay.

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Owner was very nice. For the price, definitely better than the Motel 6 in town. Larger room with a full size fridge/freezer and kitchen area. Would stay again.
2024년 2월에 1박 숙박함
답변 제공: nick 님, 2024년 2월 5일
Dear BenjaminThank you for your support and excellent review. We all appreciated your encouraging words.

10/10 - 훌륭해요

anahi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 2박 숙박함
답변 제공: nick 님, 2024년 2월 7일
Dear AnahiThank you for your continued support and always spontaneous smile.

10/10 - 훌륭해요

serge

2024년 1월에 5박 숙박함
답변 제공: nick 님, 2024년 2월 15일
Thank you, Serge, for your continued support

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and property. It's so peaceful and has a great vibe.
답변 제공: nick 님, 2024년 1월 22일
Dear Gillian The great mind can always say the whole poetry in a few words. You did it. To express the vibe, one must have inner conductivities to know it. Thank you for staying and supporting a local business, which is a small part of the local economy.

8/10 - 좋아요

Miyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: nick 님, 2024년 1월 17일
Thank you for being so supportive, and stay..

6/10 - 괜찮아요

Naim

Noisy because just beside the highway. You will get what you pay.
2023년 12월에 1박 숙박함
답변 제공: nick 님, 2023년 12월 31일
Dear Naim, sorry we had No option. The motel had No vacancy to change your room. We offered a refund, but you refused.One More Point: In the USA, all or almost all motels are very close to the main road; that way is the setup. Noise is a matter of personal subjective assessment.

8/10 - 좋아요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: nick 님, 2023년 12월 31일
thank you

10/10 - 훌륭해요

BRETT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice
Unique cottages with a California feel.
2023년 12월에 1박 숙박함
답변 제공: nick 님, 2023년 12월 31일
Dear BrettThank you for the ranking review. Also, we appreciate your support.

10/10 - 훌륭해요

Angela

Wonderful staff!
This was such a clean place and the whole staff was pleasant. Justin brought us a microwave when our room didn’t have one. I would definitely recommend this motel to anyone coming from out of town! Excellent service!
2023년 12월에 1박 숙박함
답변 제공: nick 님, 2023년 12월 31일
Dear AngelaThank you for your stay and support.

10/10 - 훌륭해요

Dann

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property manager was very personable and welcoming to the area. The cottages are very cute, and have a gorgeous view of Downtown 29 Palms. First choice for a whimsy desert stay.
2023년 12월에 1박 숙박함
답변 제공: Nick 님, 2023년 12월 15일
Thank a lot

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Outside is terrible, noisy, TV doesn't work other guest are loud in middle of the night
2023년 12월에 1박 숙박함
답변 제공: jack 님, 2023년 12월 22일
by writing anonymousAre you shy of yourself or your reviews? By staying anonymous, how can people judge your review? "Never again" !

8/10 - 좋아요

Mary

연인과의 여행
COLORFUL. Clean. Comfy bed. Simple decor.
2023년 11월에 1박 숙박함
답변 제공: nick 님, 2023년 12월 5일
Dear MaryThank you so mucj.

10/10 - 훌륭해요

Samira

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a cute and comfy hotel. Love staying here every time I visit Joshua Tree National Park!
2023년 11월에 1박 숙박함
답변 제공: nick 님, 2023년 12월 1일
Dear Samira. We are very thankful to you for your constant and very encouraging support. thank you again.

10/10 - 훌륭해요

Ceylon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'm really enjoying my time here. The staff is very friendly and inviting, encouraging an open atmosphere and easy relations. The location is within walking distance of the entire 29 Palms shopping strip, granting easy access to food and other resources. The rooms themselves are very vibrantly decorated and the beds are super comfortable. I decided to extend my stay after the first night!
2023년 11월에 1박 숙박함
답변 제공: nick 님, 2023년 11월 30일
Dear Ceylon, Thank you for your stay, support And High-ranking reviews; we wish we could constantly get guests like you.

10/10 - 훌륭해요

Samira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: nick 님, 2023년 11월 17일
Hi SamireI appreciate your support and stay; I am glad you are visiting us soon and looking forward to serving you soon.thank

8/10 - 좋아요

Victoria

2023년 11월에 1박 숙박함
답변 제공: nick 님, 2023년 12월 5일
Dear Victoria. thank you.

2/10 - 너무 별로예요

Amber

연인과의 여행
별로예요: 직원 및 서비스
yikes. Avoid. I reserved a room here, and was contacted by Expedia to contact the property to pay (Expedia has pay at property listed) or my reservation would be cancelled. I called the property and the gentleman I spoke to would not take my credit card information and Expedia also was unable to help after talking with two different representatives. My fiancé called and explained the situation, thinking the hotel owner understood the issue and he clearly did not. Instead of switching my reservation to his name, he booked an entire new room and charged him. And then proceeded to ALSO charge me for mine. And then would not refund. What a NIGHTMARE to work with this place. Disorganized, no people skills and RUDE as heck. DO NOT STAY HERE.
2023년 11월에 1박 숙박함
답변 제공: nick 님, 2023년 11월 13일
Dear Amber I am sorry and disappointed with your situation. Most of the guests are happy with our Place. From time to time, All Hotel-Motels get Guests who do not know Expedia's policy. You blame us, but you have NO clue or are aware that you booked your room at Expedia. WE CANNOT CHANGE THEIR LISTED POLICY AT THEIR WEBSITE.We have to follow the policy you accepted and signed. Please go to any motel websites and read the policy.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: nick 님, 2023년 11월 13일
Dear StevenThank you so much for your great support and stay. Hope to see you again.nick

2/10 - 너무 별로예요

Patricia

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking lot was poorly lite, was hardly even a parking lot, didn’t have any defined parking spots and had cars tucked into dark alleys between buildings. I was traveling solo and did not feel safe enough to get out of my car by myself, never mind check into the hotel. I had Expedia try and contact the hotel that even and the hotel wouldn’t respond. I went to another, safer feeling hotel instead of staying at 9 Palms. Expedia also tried the next day to communicate with the hotel and they would not. I would not recommend this hotel based on the terrible service and creepy vibes.
답변 제공: nick 님, 2023년 11월 6일
Hundreds of people with very good reviews are here to expose your Never stayed opinion. .

2/10 - 너무 별로예요

Brian

2023년 10월에 1박 숙박함
답변 제공: nick 님, 2023년 10월 29일
Hey Brian. You are free to write what you like, however wish you had a sense of logic, you knew the Motel office was closed at 9 Pm. you booked a room at 10.01 PM then YOU CAME TO THE MOTEL ON MIDNIGHT 1 AM. . YOU NEVER STAYED AT THE MOTEL ON 10/27/23 nor YOU WERE charged fees or rent was charged. what is the platform you have to get upset?

10/10 - 훌륭해요

Steve

2023년 10월에 1박 숙박함
답변 제공: nick 님, 2023년 11월 16일
Dear SteeThank you a lot for your support and stay. Hope to serve you again.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best motel in town
I love this hotel it has the best view in town and the rates are the cheapest u will find anywhere. The staff are awesome here and will always make ur stay more welcome. I would give it a ten outta ten!
2023년 10월에 2박 숙박함
답변 제공: nick 님, 2023년 10월 23일
Angela. Thank you both for your continued support .

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: nick 님, 2023년 10월 24일
Thank you, Mr Evans.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place for the price hands down
Very quiet and clean private bungalow great service and friendly staff
2023년 10월에 1박 숙박함
답변 제공: nick 님, 2023년 10월 23일
Dear Robert. Thank you both a lot for supporting an independent 9 Palms Inn. Your support goes a long way into our local economy. We also appreciate your high-ranking reviews. sure It can inspire guests like you to support our local economy.

8/10 - 좋아요

Chrissie

2023년 10월에 1박 숙박함
답변 제공: ni ck 님, 2023년 10월 26일
thank you.

2/10 - 너무 별로예요

Kenneth

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: nick 님, 2023년 10월 15일
You never stayed, your reservation is treated as no show" now we will charge your credit card as you want us.

10/10 - 훌륭해요

Vasilios

가족 여행
We loved staying at 9 Palms Inn. It’s a colorful and unique inn, the rooms have a great view and lots of character and it’s close to many great eats and sights . So far our favorite place in the desert. Will be going back for sure .
2023년 9월에 1박 숙박함
답변 제공: nick 님, 2023년 10월 2일
Dear Vasilios.Thank you for your stay, support and very encouraging reviews.Hope to see you again soon.

10/10 - 훌륭해요

Melissa

2023년 9월에 1박 숙박함
답변 제공: nick 님, 2023년 9월 30일
Dear MelissaThank you so much for your stay, Support and High-value ranking. review.Hope to see you soon.

10/10 - 훌륭해요

Mahesh

2023년 9월에 1박 숙박함
답변 제공: nick 님, 2023년 10월 14일
Thank you

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This survey isn’t aligning correctly on my iPhone. I’m rating this motel as excellent.
2023년 9월에 2박 숙박함
답변 제공: nick 님, 2023년 9월 24일
Dear JafferyThank you for your support and high-ranking reviews.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: nick 님, 2023년 9월 18일
Dear LisaThank you for your high-ranking review, support, and stay. A guest like you is our considerable strength and supports the local economy. Thank you again, and I hope to see you again.

10/10 - 훌륭해요

Kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: nick 님, 2023년 9월 18일
Dear KentThank you for your high-ranking review, support, and stay. A guest like you is our considerable strength and supports to us.

4/10 - 별로예요

Andrew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The owner was great first of all. Nice man. Other than that the coffee maker was super dirty. I had to clean it before use. Other things were dirty like the table where the coffee maker was, top of the fridge, some of the walls, and the towels and room itself smelled funny. I cleaned the table as well. The curtain was a bit wonky and let light in. I fixed it a little to not allow the light. The fridge though dirty was large and nice to have. The internet was really slow but functional. Very colorful place though. Also the bed didn’t have a fitted sheet but a regular sheet instead which was odd so easy to move around and create discomfort. We didn’t pay much according to today’s standards, so I guess we got what we paid for. Thank you.
2023년 9월에 2박 숙박함
답변 제공: nick 님, 2023년 9월 18일
Dear Andrew Thank you for your stay and support. Regarding your discomforting issues, if you had communicated with us., we would have done it with spirit and honor to your visit.

6/10 - 괜찮아요

Lisa

좋아요: 청결 상태
Ok for the discount price
Room was cute in a funky way. Clean and comfortable enough except that the AC does not cook the room below 80 degrees.
2023년 6월에 1박 숙박함
답변 제공: nick 님, 2023년 6월 24일
Thank you for your positive reviews. ON AC we checked with the temperature meter, and it is cooling well to even 65 fine., the only thing we are disappointed that you did not ask us to help you, while you were staying at the Motel.

10/10 - 훌륭해요

Wendy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Charming and excellent front desk swrvice
2023년 6월에 1박 숙박함
답변 제공: nick 님, 2023년 6월 18일
Dear Wendy, Thank you for your support by staying at our independent Inn and immensely encouraging high-ranking reviews. thank

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: nick 님, 2023년 6월 4일
thank you timothy

6/10 - 괜찮아요

Stephanie

가족 여행
They were receptive at first, but afterwards was a different story. The room did not have AC and no screens on some of the windows, so alot of bugs. Parking was odd and on a hill...We left before the fist night.and had hope they'd refund one of the nights, but they said we had to contact Expedia...which isn't the case.
2023년 5월에 2박 숙박함
답변 제공: manager 님, 2023년 5월 26일
Nothing was deceptive. We offered to change your room YOU SAID no. We said give us 30 minutes we put A new AC in your room. ( we have to slide a new AC in the sleeves) you said No, you had an attitude. the breakdown is universal, even a plane can crash. We depend our living on a guest like you. WHAT AUTHORITY WE HAVE TO CHANGE THE POLICY YOU ACCEPTED AT THE EXPEDIA? YOU BOOKED AT EXPEDIAD. AND ACCEPTED THEIR POLICY. DEAL WITH THEM AND RESPECT THEM.