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더 로마 모텔 여행 후기

2.5 out of 5
더 로마 모텔
8257 Turin Road, Rome, NY

이용 후기

5.0
평점 10 - 훌륭해요. 91개 이용 후기 중 7개" "
평점 8 - 좋아요. 91개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 91개 이용 후기 중 22개" "
평점 4 - 별로예요. 91개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 91개 이용 후기 중 25개" "

5.6/10

청결 상태

6.2/10

직원 및 서비스

3.4/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Anna

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room in terrible condition. I don't think this room should be offered for staying. Outside 35F and no heating in the room!!!! I can't stay second night.
2023년 11월에 2박 숙박함
답변 제공: Nilesh 님, 2023년 11월 16일
Thanks

2/10 - 너무 별로예요

Tuan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Neal 님, 2023년 10월 24일
Thanks

6/10 - 괜찮아요

Michel

2023년 9월에 1박 숙박함
답변 제공: Neal 님, 2023년 10월 24일
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6/10 - 괜찮아요

Michelle

가족 여행
Im no liked the room i run the hit water for a 30 minutes the whent start to get hot water its to cold and the heat no working
2023년 9월에 2박 숙박함
답변 제공: Neal 님, 2023년 9월 23일
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6/10 - 괜찮아요

charlene

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Neal 님, 2023년 9월 11일
Thanks

4/10 - 별로예요

Eric

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This did give me a chance to attend a film festival that was outstanding. But the hotel room had no water except for a trickle from the sink. There was no water for the shower or for the toilet. I'll let you imagine what that was like. I complained to the clerk, but nothing happened. It cost $220, which in those conditions was an insult.
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 19일
Dear Eric,We're truly sorry for the extremely disappointing experience you had during your stay. The lack of water in your room is completely unacceptable and not reflective of the standard we strive to provide. We apologize for the inconvenience and discomfort this caused you. Your feedback is important, and we'll address this issue to ensure that such situations are not repeated in the future. We deeply regret that we fell short of meeting your expectations and appreciate you sharing your concerns. We understand your frustration and apologize for any distress caused by these conditions.Sincerely, Hotel Manager

4/10 - 별로예요

Ivy

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 1일
Dear Ivy,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

2/10 - 너무 별로예요

JAYME

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we did not stay at this property. the manager refused my 17-year-old to stay without me paying more when it clearly stated in the policy people 17 and under are considered children. he took my money though but refused to refund it when I would not pay him extra for a child.
2023년 8월에 2박 숙박함
답변 제공: Nilesh 님, 2023년 8월 8일
Thanks more than 17 year child need to pay fee only 10

2/10 - 너무 별로예요

Ibrahima T

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 28일
Dear Ibrahima T,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager.

2/10 - 너무 별로예요

Gerald

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, poor lighting, missing light bulbs, fixtures unplugged. water ver cloudy fro sink tap and tap leaked and dripped
2023년 7월에 2박 숙박함
답변 제공: Neal 님, 2023년 8월 6일
Thanks

8/10 - 좋아요

Bret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 7월에 1박 숙박함
답변 제공: Nilesh 님, 2023년 7월 30일
Thanks

2/10 - 너무 별로예요

Sharon 님, Forest

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Nilesh 님, 2023년 7월 19일
Thanks

4/10 - 별로예요

David

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was not very clean and `needed much repair. The hot water never really got hot.
2023년 7월에 1박 숙박함
답변 제공: Neal 님, 2023년 7월 16일
Thanks

2/10 - 너무 별로예요

Caroline

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was dirty and infested with cockroches would never go back we left and didn't stay
2023년 7월에 1박 숙박함
답변 제공: vinny 님, 2023년 7월 12일
thanks

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스
Property needs a little TLC, great location
2023년 7월에 1박 숙박함
답변 제공: Nilesh 님, 2023년 7월 12일
Thanks

2/10 - 너무 별로예요

Emmett

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do NOT trust the pictures. It was filthy.
2023년 6월에 1박 숙박함
답변 제공: vinny 님, 2023년 6월 21일
Thanks

4/10 - 별로예요

behnaz

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Nilesh 님, 2023년 6월 13일
Thank you

2/10 - 너무 별로예요

Jess

2023년 5월에 2박 숙박함
답변 제공: vinny 님, 2023년 6월 13일
Thanks

4/10 - 별로예요

Geraldine

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean and the location convenient. It took a good 5 minutes for the water to reach a mildly warm state and if you cupped it in your hand you could not see your palm because the water was milky white. We would not dare drink it.
2023년 5월에 1박 숙박함
답변 제공: Vinny 님, 2023년 6월 2일
You are right county is trying to took air out that's why other than that is the water from city and we are drinking also the same.

2/10 - 너무 별로예요

mihael

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was philthy. The heat did not work. Spider webbs in bathroom. I did not stay.
2023년 4월에 1박 숙박함
답변 제공: Vinny 님, 2023년 6월 2일
Thanks we will be address the issue

6/10 - 괜찮아요

Rick

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The young lady and young man at front counter very nice. Overall all else below grade. A bit disappointed with Expeddia on this one. My fault for not checking REVIEWS first. Never again. Do not recommend
2022년 8월에 1박 숙박함

4/10 - 별로예요

Webster

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to like, I had no choice it was getting late. Room smell like latrine. Paint chipping everywhere, not worth the money.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Mark

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Convenient location for Delta Lake Triathlon. But, 2 towels were dirtied from someone wiping some black or brown substance on them prior to my visit. Also, though room was labelled non-smoking, the room was damp and musty with definite smell of cigarette smoke… I opened up windows and entrance door wide & used my personal box fan to circulate outside air through the room and out the window in bathroom for about 2 hours. This helped a lot. I ran AC and kept bathrooom window all nigh to keep clean air coming in during sleep.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Alberto

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is for squatter
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Indra

2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Sulejman

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함

4/10 - 별로예요

Patricia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bates
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Raymond

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Years ago my uncle would stay there when he visited from California. Sometimes stay for two weeks. It was very clean and cozy then. The outside was well kept. While I stayed there it should have been closed to customers. They were power washing , stripping the old paint off the outside walls. Both days I was there. The owner/ manager lives in a house connected to the motel. I was one of the only customers staying there. Those that were were cooking outside their rooms because there were no inside cooking facilities. The owner manager should have charged me half of the regular 85$ rate if he insisted on staying open while this major improvement project was being done. And my car was in the middle of all this and during the day hours I had to leave or be subject to this power washing right outside my door. It should not have been advertised as open for business
2021년 9월에 2박 숙박함

6/10 - 괜찮아요

John

출장 여행
2021년 8월에 1박 숙박함

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old and smelly! Reminded me of the bates motel and very expensive for a night stay!!! But the room was warm and had hot water
2021년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
older motel
Rooms were clean, basic room, older motel, no room service but that could be due to covid. we stayed 4 days and only had the bed made once.
2021년 1월에 4박 숙박함

6/10 - 괜찮아요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2021년 1월에 1박 숙박함

4/10 - 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ever agIn go there
The room was cold no heat available. The bathroom was dirty. The rugs dirty beds were uncomfortable the room had a bad odor of funk. The water in the shower was hot then cold then hot then cold. The price was 120 a night it was no five star hotel. Its a motel in the middle of nowhere. Not much around to eat no pool no gym no laundry just a hiding place to stay
2020년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

Darsel

2019년 11월에 3박 숙박함

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would not stay again
This place was a gamble for me. There were some poor reviews but my inner cheap-xss got the best of me and, in life sometimes I wanna get outside my “usual” The place was kinda cute as I drove up in a 1960’s type of way and the women at the front desk seemed very nice. Pros: Full kitchen with fridge, sink, range/oven, micro for $65 Towels were new No sign of any bugs save for a few small spiders Fridge worked great Bed was super firm but provided a good night’s sleep Cons: The facilities are not only old but run-down. The kitchen was ok but the bathroom was not. I didn’t feel comfortable taking a shower seeing the tub floor The rooms were not cleaned to any standard Understand, I was not expecting a chain hotel’s standard of cleanliness, but there were cobwebs and dirt in many places indicating a lack of everyday cleaning There was a pubic hair on the blanket There was a cIgarette hole in sheet. Air conditioner missing knob impossible to turn on A few small rodent droppings in the cabinet (see pic) The pube didn’t bother me all that much but a top sheet with a cigarette hole was the dealbreaker. Bottom Line: I would not stay here again and I have found my “line” between being a thrifty person who is not pretentious about these types of things, and being someone who expects basic cleanliness. If the room was $25, I might take a second look...but for $65, I need a sheet with no burn hole and a shower I feel good about getting naked in
Bed felt like a bunch of boards with a foam layer over it but provided a good night sleep
Cute enough kitchen table.  (Love the wood paneling!)
Cigarette burn hole in sheet
Sink wasn’t as bad as the bathtub, but needed replacing
2019년 10월에 1박 숙박함

4/10 - 별로예요

Frank

2019년 10월에 1박 숙박함

4/10 - 별로예요

Susan

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
The parking lot is rough the room was damp and smelled bed
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Yuderka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함

8/10 - 좋아요

Phoenix

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nothing fancy, but very welcoming & comfortable!
The gal at the front desk was super warm, friendly & helpful- we felt very welcome immediately! The place is not at all fancy, so if you're looking for something that looks really nice, this is not it-- and it may be at least a bit overpriced for that reason. However, we were quite comfortable & enjoyed our stay.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not safe
The chain lock was not attached to the wall. Owner wanted me to trust that the security cameras made it safe. Argued with me when I asked to cancel the remainder of my stay and would not refund the night after being there 1 hour. (In fact, charges me their normal rate instead of the rate hotels.com gave me)
2019년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 12박 숙박함

2/10 - 너무 별로예요

Nate 님, Buffalo, NY

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
You know the "shady motel" trope you see in movies and TV? Well here is example A. Stains on the walls. A roach trap behind the toilet. Weird smells. Bathrooms that would be too gross for a campground. I've been in humble motels before, and while those experiences weren't amazing, they weren't bad either. This was disgusting.
2019년 8월에 1박 숙박함

4/10 - 별로예요

BETH

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great welcome but sketchy digs
The place needs an overhaul. Hard to keep it clean because the carpet, bathroom and caulking is older. Stains in bedding. Smelly in room. A/C unit worked. Great welcome at front desk.
2019년 7월에 1박 숙박함

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 6박 숙박함

6/10 - 괜찮아요

nICOLE

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
meme si chambre non fumeur, mon voisin de chambre fumait dans le cadrage de porte. Aussi il y a une cafetière sans affaire pour mettre le filtre, etc... Le lit était tellement mou. La télévision était tellement haute qu'il fallait se casser le cou pour la regarder. Aussi le son était barré et on entendait rien alors c'était comme si on écoutait un TV sans son.
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They did not have our reservations and were surprised at our arrival. Room given was not room I reserved on line. No towels, no toiletrys, no coffee. Bathroom had mud splatter on walls (did not appear to have been cleaned) TV had no volume.
2019년 5월에 1박 숙박함