Find hotels in West End, Vancouver

"Loved the location; view of the water from our room. "

"Excellent staff and service."

"Everything about our stay was fantastic. The staff were helpful and very pleasant. Our room was clean and very quiet which was surprising considering where hotel is located. We ate dinner at Moxies (delicious) and then walked over to Rogers Arena for a concert. Checking out was super quick and easy. I did deduct one star from the review and that is because of the elevators and the Parkade. There are two small elevators that are VERY slow. Now I understand that we were there during a very busy time but due to my disability I needed the elevator and sometimes you'd wait a loooong time. Also the elevator opens up directly into Moxies and there was a big line up to get in so trying to navigate elevator was awful. Also the parkade was dark, full of cobwebs and caution tape was up all around.... Not the most inviting. I will definitely stay here again (when I am able to use stairs again😂)."

"Good"

"One elevator was out of service and the escalator smelled like hydraulic fluid, from the 3rd floor to the lobby. The place is due for a refresh, furniture is dated and our room looked a little tired. It doesn't help that the price doubled because of the marathon that was going on that day. Coffee was spilled in the one functioning elevator and it wasn't dealt with right away. It is too bad, because the location is great. We needed to catch a cruise the next day so great place to catch the train into town. So, disappointed and I don't think we'll stay there again."

"This property has surprise charges… for example: if you book an ocean view room and are only 1 person, they charge you an additional $29 because you are single. I am not even kidding. $30 for parking. $30 per pet per night. The room has a kitchen and a Keurig but if you actually use the Keurig, they charge you $25 for “using the kitchen”. The location is great but the building is old and it feels like it is run by “cheap management”. Would not recommend"

"Staff were fantastic, great location, Spa service was excellent. Also enjoyed the outdoor hot tub and pool."

"Extremely expensive for what you get. "

"This hotel can be summed up in a word. That word is adequate. The room is one you can sleep in but things do feel a bit constrained with the amount of space you have in the bedroom. The bathroom is adequate enough to use but don't expect to be comfortable in there if you are having a bath or shower. Oh yes. And the toilet was so tiny and low to the ground that it felt like I was using a daycare toilet. So.....adequate, but not comfortable."