The staff at this property is amazing. The two hotel attendants, Oliver and Joseph, were wonderful and so helpful. Joseph walked all the way from the hotel, .25 miles, to our water taxi to take our luggage to the room. Oliver called a water taxi to the train station for us, then came to the water taxi,.25 miles from property just to put our luggage on the boat for us.
They use WhatsApp for instant messaging communication. Oliver is very responsive and replied almost immediately to assist us. He helped us with so much, dining options, transportation, delivered breakfast right to our room.
I would highly recommend this property. We had a great time.