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호라이즌 호텔 여행 후기

2.5 out of 5
호라이즌 호텔
1620 US-40, Vernal, UT

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 101개 이용 후기 중 23개" "
평점 8 - 좋아요. 101개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 101개 이용 후기 중 18개" "
평점 4 - 별로예요. 101개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 101개 이용 후기 중 10개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick stay friendly staff nice location and stay
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jim 님, Lindon

Room was okay didn’t get the rain shower head? Pool and hot tub was closed not sure why.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Rachel

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The dresser and night stand had stains in the drawers that looked gross. The swimming pool was out of order (which was very upsetting). Getting outdated and it shows.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We didn’t even spend the night ended up leaving and going to another hotel. Tv was broken, bugs in the bed, sheets didn’t look as if they had even been changed, floor hadn’t been vacuumed, door to room broken and more.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk woman was very efficient.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Alycia

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bed was super hard. You could feel the springs from the mattress. The parking lot and outside area has a bunch of weeds and trash. There was also a bug under one of the pillows and splatters of black on the wall in the bathroom and the bedroom area.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Stephen

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 객실의 편안함
A disappointing stay for a not-that-picky traveler
First off, this hotel was pretty misleading - the name made me think it was a locally-owned, independent hotel. It's a Super 8. So when we pulled in and saw that we were already a bit annoyed. Check-in was smooth, until we got into our room. There were bugs (living and dead) all over the place, and there were crumbs and dirt all over the bed linens. My friend and I are generally not the type of people to care or say something, but we knew we couldn't sleep in that bed. We went back to the front desk and asked for new linens, but they didn't have any other staff, so they just switched us to a new room. Very happy they did, as that room did not have the cleanliness and bug issues that the first one did! We had originally planned to use the pool, but once we saw the first room we knew there was no way we'd be going in there. Breakfast was mediocre - a pretty basic continental breakfast. I was also disappointed by the lack of ice maker - they have a freezer in the lobby where you can use the ice dispenser, but it was out of ice most of the times we tried to use it. The positives: staff were polite, AC/room temp worked great, shower had good water pressure, and the beds were decently comfortable. I will not be staying there again, but it is probably a decent option for a solo traveler just staying one night.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Cassie

2023년 6월에 3박 숙박함

6/10 - 괜찮아요

Cathe

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cheap and needs an upgrade
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Richard

2023년 6월에 1박 숙박함

4/10 - 별로예요

Heather

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not again ever
We came to enjoy a couple of days in the area. My daughter was super excited about the pool. However, you couldn't even see the bottom for how dirty and murky. The room, was okay, but my bedspread and skirt had some white ooze on it. Will not stay here again. I am normally not one to say anything but I dont want anyone to have what we had.
2023년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
The pressure washer… I mean shower, kind of hurt and I found myself myself wishing they would use it on the black stuff on the ceiling. The beds were nice and comfy and the kids enjoyed themselves
2023년 6월에 2박 숙박함

8/10 - 좋아요

Micheal

단체 여행
좋아요: 청결 상태, 직원 및 서비스
On arrival the property seems run down, the check in was good, friendly staff. The hallway to the room smells like urine but entering the room we were pleasantly surprised, very nice, clean and has a comfortable bed.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Bronwen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not very clean
Blood stains on the carpet and blood drops on the bathroom floor and walls. Not extremely bad but not really appropriate for a motel room either.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Jazmin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Bad bed
Everything was good besides the bed. The bed was so horrible. I havent slept in a bed that bad ever in my life!!
2023년 6월에 1박 숙박함

4/10 - 별로예요

Remington

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They close every couple hours and you can’t ever get help they close at 10 and don’t answer the phone number they give for after hours
2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Merri

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

4/10 - 별로예요

Byron

별로예요: 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

8/10 - 좋아요

Jaimie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet. Only issue is the first night the battery in the smoke detector was dying and when I went to the front desk the gal handed me batteries so I could change it. It was 11:30pm but still.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Siaosi

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I liked the location, the pricing, the staff, breakfast, and the pool. The hotel is really old, everything is stained and old, including the furniture, carpet, and the walls. It's not a 5* hotel, but it does work. If you go in understanding that, then it's a great stay. The staff are great. The pool was fun.
2022년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

4/10 - 별로예요

Amy J

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was not very clean at all. Property outdated and in need of a lot of TLC.
2022년 10월에 1박 숙박함

4/10 - 별로예요

Mary

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff great. Room had coffee pot but no coffee. Empty wrappers under the bed. Supposed to have breakfast, nothing available
2022년 9월에 1박 숙박함
답변 제공: Horizon Hotel 님, 2022년 9월 20일
Thank you for staying with us Mary! I'm so sorry there was no coffee in your room. We have waffles, bread, peanut butter, jelly, nutella, fruit & grain bars, honey buns, muffins, coffee cakes, cereal, coffee, yogart and juice. It is avalible from 6am to 10am in the lobby. I'm sorry you didn't see it. Next time please ask us if you need anything we are more than happy to answer questions and get you what you need. Have a great day! Thank you again for staying with us!

8/10 - 좋아요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, good free breakfast, spacious room, would absolutely stay there again.
2022년 9월에 2박 숙박함
답변 제공: Horizon Hotel 님, 2022년 9월 20일
Thank you so much for staying with us Todd! We hope to see you again soon!

8/10 - 좋아요

Alene

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was super helpful and friendly
2022년 9월에 1박 숙박함
답변 제공: Horizon Hotel 님, 2022년 9월 20일
Thank you for staying with us Alene! We hope to see you again soon!

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was large. Breakfast was good. They are working to improve the property.
2022년 9월에 1박 숙박함
답변 제공: Horizon Hotel 님, 2022년 9월 20일
Thank you for staying with us Paula! We hope you come again soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Horizon Hotel 님, 2022년 9월 20일
Thank you for your review John! Thank you for staying with us! We hope to see you again soon!

6/10 - 괜찮아요

michelle

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
So disappointed
First of all, it is called Horizon but it is branded super 8. So when you arrive at night and it is completely dark there's nothing lit up that says horizon. We went past it twice before we figured out that it was one in the same . When I booked the room it was because of the few amenities that it offered. One of which was a deep soaking tub another would be the rainfall shower head. And the premium cable channels, were ALL non-existent, in fact they didn't even have cable. We had Digital television nothing more. I was looking forward to relaxing after a full day and watch my shows but... The bed was so hard that my back was hurting the entire time we were there and I just could not sleep on the bed any longer so I ended up in the desk chair. Then there was no deep soaking tub nor any rainfall shower head. It advertises a full breakfast which is anything but. They have waffles for you to make and pastries. Not much else. Also coffee pot in the room but there was no coffee.
This is the Deep soaking tub
Anyone want to relaxing rainfall shower head
2022년 9월에 2박 숙박함

8/10 - 좋아요

Cecilia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly but there were a few issues
The staff were friendly and hospitable. But there were a few electrical issues. No motor for the hot tub bubbles and the waffle iron was not able to operate correctly.
2022년 8월에 2박 숙박함
답변 제공: Horizon Hotel 님, 2022년 9월 20일
Thank you for staying with us Cecilia! I'm sorry the waffle iron wasn't working for you. We got it taken care of and we hope to have you come again soon!

8/10 - 좋아요

Jun

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
メサベルデ国立公園を観光するのに位置的にも便利でした。
2022년 8월에 1박 숙박함
답변 제공: Horizon Hotel 님, 2022년 9월 20일
Thank you for staying with us Jun! Come again soon!

8/10 - 좋아요

Samantha

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Likes: Fairy professional front desk staff. Limited staff was expected. Main floor access.Fairly nice sized room. Basic amenities were available. Dislikes: Ice machine out-of- order. Signs of dust and non vacuuming throughout hotel. We chose to spot clean our room. Opted not to use the dirty shower. Beds were stiff and needed new bedding. IF you prefer firm pillows, we recommend bringing your own.
2022년 8월에 1박 숙박함
답변 제공: Horizon Hotel 님, 2022년 9월 20일
Thank you for staying with us Samantha. We got the ice machine fixed and we hope you stay with us again soon!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Clean but cant say much else positive
Staff did not know basic info like cost of laundry, how to run thw hot tub or where to eat in the area. The breakfast bar looked like someone had gone to the local Costco and opened up value packs. Upon arriving home I discovered they had charged my card for the full price of the booking in addition to paying through hotels.com. When i called to get the issue corrected, they stated they would get to it in a few days and seemed shocked that I wanted them to call me when they had reversed the charges.
2022년 7월에 2박 숙박함

4/10 - 별로예요

Aaron

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
when we showed up at 8:30 PM the room was not ready and we had to wait an extra hour for them to clean the room - and the whole hotel smelled like cigarette smoke not the best customer service
2022년 7월에 1박 숙박함

4/10 - 별로예요

Javier 님, Spanish Fork

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unlikely that we would stay here ever again, it used to be a Super 8 and the sign outside shows that.
2022년 7월에 3박 숙박함

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was only one person working. She was great but one person is not enough to run a hotel. We had to wait and then eventually make two separate phone calls to get someone to the desk so we could check in, then wait some more after check in because even though we arrived hours past check in time, our room was not yet cleaned from the previous guest. There were not enough bedding or towels in our room for the number of people staying and we had a difficult time finding the one lady to get more towels and bedding. The hot tub was full but not working. (no sign posted that it was out of order) There were no towels in the pool area either. If you don't mind waiting a long time for things, then this place was fine. The beds were comfortable and we were able to control the temperature in the room. Also there weren't a lot of people at the pool so we did enjoy some time there just our family. It was ok. I would stay there again but only if there were no other options in the area. I liked the lady and everything but clearly they need more help.
2022년 7월에 1박 숙박함
답변 제공: Horizon Hotel 님, 2022년 7월 19일
Hi Jennifer! Thank you for your stay! We appreciate your patience as we are currently short staffed. We hope to see you again soon!

10/10 - 훌륭해요

Randall

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Good value. Family friendly. Pool noodles and toys for kids. Check in ice cream is a nice treat.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't care for the garbage that was building up by the rear entrance. It accumulated the 4 days I was there.
2022년 6월에 4박 숙박함

4/10 - 별로예요

Christina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

8/10 - 좋아요

Betty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

James

가족 여행
좋아요: 편의 시설/서비스
liked the location, not enough channels on tv.
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Kuuipo 님, West Valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’d definitely stay here again!
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

Chelsie 님, DIAMONDVILLE

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The staff was extremely friendly! The room was average, but clean. Breakfast was good and overall the hotel was good. The pool area was dirty and smelled like mold. The hot tub was barely warmer than the pool. The staff left the pool open late for us which was super great. The kids still had a good time swimming.
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very nice staff, very dated hotel
This used to be a Super 8. Room was clean. Staff were very friendly. Complimentary breakfast was good with normal choices like oatmeal, cereal, fruit, juice and milk. The rooms are just very dated. Carpet needs to be replaced throughout. The door to our room had previously been kicked in and has been fixed by screwing the wood back together instead of replacing the door. But it was fine for the one night we needed, and friendly staff make a big difference to me. They even offered free ice cream upon check in. That was cool.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

DeeAnn

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family vac.
This site was so helpful in helping us locate a room for the night . Horizon Hotel was very clean. Staff was very helpful. Pool was cool and hot tub was hot and clean. Quite . P.S. we decided to book another night.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 2일
Thank you! We are so glad you stayed with us and hope you will be back soon!