외관

더 케이든 호텔 여행 후기

2.5 out of 5
더 케이든 호텔
900 Madison Ave, Vernonia, OR

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 91개 이용 후기 중 38개" "
평점 8 - 좋아요. 91개 이용 후기 중 29개" "
평점 6 - 괜찮아요. 91개 이용 후기 중 12개" "
평점 4 - 별로예요. 91개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 91개 이용 후기 중 5개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Robert

별로예요: 숙박 시설 상태 및 시설
Manager had not been informed by Expedia that we had reservations. Room was fine, but with only 4 groups in the entire hotel, why put people above us that had tv blaring and wandered around until 5:00 AM? And saying it’s highly rated in this tiny town is a joke…it’s the only hotel. Never going back.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Tatiana

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Our room was more renovated than the pictures which was a nice surprise!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brenda and Julie were both very helpful as we were arriving late due to road closures. Even though the front desk was closing, Julie opened our room so that we could get in when we arrived. She even turned on the heat on in the room for us. Very pleasant experience.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Zowie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing kind folk, incredibly cozy. Definitely plan on returning.
2023년 9월에 1박 숙박함
답변 제공: The Caden Management 님, 2024년 2월 17일
Thank you so much Zowie! Please come back soon!

10/10 - 훌륭해요

Megan

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in downtown Vernonia. We appreciated Julie's warm hospitality during our stay. Our extended family booked several rooms for a family gathering. We all were pleased with the accommodations. The rooms had mini fridges which was a wonderful surprise to me. This hotel was exactly the peaceful escape we were looking for! We will be returning.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Brian

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Banks to Vernonia hotel stop
Great little hotel in a fun city.
2023년 9월에 1박 숙박함
답변 제공: The Caden hotel management 님, 2023년 9월 22일
Thank you so much Brian! Please come again!

10/10 - 훌륭해요

emily

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
IT IS A CUTE LITTLE HOTEL THAT IS VERY COMFORTABLE AND QUITE.
2023년 8월에 1박 숙박함
답변 제공: Caden Hotel Management 님, 2023년 8월 28일
Thank you Emily! Please come again!

10/10 - 훌륭해요

Saskia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a real country hotel - loved it!
2023년 8월에 1박 숙박함
답변 제공: Caden Hotel Management 님, 2023년 8월 28일
Thank you so much! Please come again! :)

10/10 - 훌륭해요

Francisca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Caden Hotel Management 님, 2023년 8월 28일
Thank you Francisca!! Please come again!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Due to a family medical issue I needed to leave early and they were able to work with me to checkout early without charging for all the nights I was originally scheduled to stay. It was greatly appreciated.
2023년 7월에 3박 숙박함
답변 제공: Caden Hotel Management 님, 2023년 8월 28일
Thank you so much Michael, we wish you the best of luck!

4/10 - 별로예요

Zarah 님, juneau

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was food left on the fridge and the microwave wasn’t clean. The sofa bed looked gross and stained. The rest was ok
2023년 7월에 1박 숙박함
답변 제공: Caden management 님, 2023년 7월 6일
I’m sorry the housekeeping missed these items. I wish you would tell us your complaints before giving us a bad review and after you have left. We could have easily fixed this for you at the start of your stay so you would be very comfortable and happy- like our many, many other guests that stay here on a daily basis . We take these things very seriously and are always trying hard to please so we feel it’s a direct hit when someone gives us a bad review - especially when we try very hard to take good care of all our guests. Occasionally we can miss something but overall our little place is very, very clean and we have a lot of pride of ownership. We think of our guests as friends.

8/10 - 좋아요

Micah

반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room had everything and was very clean. My only issue was that other guests were setting off fireworks directly outside the doors. I understand Fourth of July but it was unbelievably loud and disruptive. I’m not sure if this is normal or not but my dog was stressed and I’m sure I won’t get much sleep.
2023년 7월에 1박 숙박함
답변 제공: Caden Hotel Management 님, 2023년 7월 12일
We are so sorry about the fireworks.... they are not supposed to set off fireworks anywhere near the building or parking lot. We sincerely apologize. Please try us again. We always try to make our guests as comfortable as possible.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and close to parking. Great new portable air conditioning unit. TV was nice and staff was quick to show me how to use it. I could not figure out how to turn on the refrigerator. Close to Banks-Vernonia bike path, which is a major attraction in the area.
2023년 6월에 1박 숙박함
답변 제공: Caden Hotel Management 님, 2023년 7월 12일
Thank you ! Please come again!

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스
the best part about this stay was their customer service!
답변 제공: Caden Hotel Management 님, 2023년 7월 12일
Thank you for the compliment. We try very hard to make our guests very comfortable and happy.

6/10 - 괜찮아요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The room and staff were great and the place met our needs just fine, but the folks upstairs were extremely noisy both nights so we hardly got any sleep.
2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 5월 11일
We’re very sorry to hear this. We would have done something about this if we would have been told. We had no idea you had nosy neighbors…. If you stay again please tell us before giving us a bad review. Thank you

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked this through Orbitz as usual. When we arrived at the hotel a sign on the door said full, no big deal. When trying to to check in the lady at the desk was very apologetic and said they were full. She asked if we booked on Expedia and told her Orbitz. She showed me no booking was received. One room which was rented weekly she called the renter who was gone for a few days and then cleaned the room and rented to us. She went out of her way to accommodate us. She told us they have had this happen before. We thank her for her kindness
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 11일
It’s true- we have had problems with Orbitz but we think it is solved now. We’re so glad you stayed with us!

8/10 - 좋아요

Reginald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice community with friendly people, easy parking and room access, instant hot water,coffee service in room,nice tv, all dining in walking distance,big fluffy towels, maid service spotty, weird "junk-yard" adjacent property loaded with wrecked vehicles, rusted out machinery, etc,coffee machine was located up and hard up pour water
2023년 4월에 4박 숙박함
답변 제공: Management 님, 2023년 4월 26일
Thank you for staying with us. We’re sorry about the appearance of the neighbor. We’ve tried to talk to them but they are who they are- very nice people though. :)

8/10 - 좋아요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good little basic accommodation in Vernonia. Staff were friendly and the room was clean.
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 26일
Thank you

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
both surrounding rooms the tennant was up and walking around .upstairs must have been tweekers...dont understand the place is kinda small.
2023년 1월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 12일
We’re sorry another guest was walking around We regret you didn’t inform us of this during your stay so we could have done something about it. We don’t feel we deserve 3 stars when this is something that certainly wasn’t our doing - and we feel you should have told us while it was happening.

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was great. Staff was very pleasant, and very helpful. Room was spotlessly clean, comfortable and spaceous.
2022년 11월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 12월 2일
Thank you Steven! Please come and stay again!

10/10 - 훌륭해요

robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quaint
2022년 10월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 10월 29일
Thank you SO much!!!!

4/10 - 별로예요

Missionary Bush

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I was disappointed how you could hear your neighbors through the walls and ceiling. I was on the lower level, and the people staying above me would go to bed at midnight and wake up at 5am and start getting in the steps for the day. You could hear every foot step. It was very frustrating. There was no desk, so being able to complete work with a laptop was a huge pain. There was limited plugins in the room which also make it difficult. Had I known these things, I would have stayed somewhere else. I'm sure if you stayed on the top floor, your stay would be lovely....just not downstairs.
2022년 9월에 3박 숙박함
답변 제공: The Caden Management 님, 2022년 9월 30일
Why would you give us a 2 out of 5 stars because a guest above you went to bed late. You should have asked for a different room while you were staying in the hotel and we would have moved you. We suggest bringing earplugs if you are a light sleeper since we cannot control when people go to bed or wake up. You should rate us on how nice the room is and comfortable the bed is and how clean we are which should be a 5 out of 5. We love how people don't tell the manager their complaint while they're staying at the hotel, they just go online and give a bad review because that makes them feel better to be mean- especially when we are working very hard to provide the best comfort.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wedding
I was part of a wedding party. My room was very nice and comfortable.
2022년 8월에 2박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 8월 25일
Thank you so much Michael!! Please come again!!

8/10 - 좋아요

Rita

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute, quiet. Had everything we needed except a freezer inside fridge would have helped to freeze our ice packs.
2022년 8월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 8월 25일
Thank you please come again. We will work on getting a freezer for the room.

8/10 - 좋아요

Charlene

연인과의 여행
좋아요: 직원 및 서비스
Great location to downtown
2022년 8월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 8월 25일
Thank you Charlene. Please come again!

10/10 - 훌륭해요

Diane

2022년 8월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 8월 25일
Thank you so much Diane!! Please come again!

8/10 - 좋아요

CAROL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is the second time that we have stayed at the Caden Hotel. It is a very convenient location to walk into town. The rooms are well maintained, and all amenities are provided. The only downside is that the front office is rarely occupied. Although the staff promptly answered when we called for assistance.
2022년 7월에 2박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 8월 25일
Thank you Carol- please come again (next time can we get a 5 out of 5 :) ) Thank you !

10/10 - 훌륭해요

Brian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large room and comfortable beds.
2022년 7월에 2박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 7월 30일
Thank you! Please come again! It'a our pleasure to have you here!

10/10 - 훌륭해요

Mikel

2022년 7월에 2박 숙박함

8/10 - 좋아요

LINDA 님, MUKILTEO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to walk to town, clean and good bed. A little noisy but slept well.
2022년 7월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 7월 30일
Thank you! Please come again. It'a our pleasure to have you here!

10/10 - 훌륭해요

Tyson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, quiet, friendly property. Generous check-out time. Clean and nicely decorated. Didnt like some of the uneven asphalt walkways.
2022년 7월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 7월 30일
Thank you so much Tyson! Please come again!

8/10 - 좋아요

James

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 12일
Thank you !

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Caden Hotel was clean and easy access. We road our bikes from Banks. Spent the night and rode back.
2022년 6월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 7월 30일
Thank you! Please come again! It'a our pleasure to have you here!

8/10 - 좋아요

Ameta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very nice, clean and comfortable. the sink in the bathroom didn't drain and we couldn't change the channel from Ion. but we were able to stay comfortable and safe at this property and that was a huge plus for us. would definitely stay again.
2022년 6월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 7월 30일
Oh no- we are so sorry about the sink and we could have fixed your TV very quickly. Please come again and we will make sure your next stay is perfect.

10/10 - 훌륭해요

Melanie

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

gary

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the little town, nice people, great hotel value!!!!
2022년 6월에 1박 숙박함
답변 제공: Caden management 님, 2022년 6월 21일
Thank you Gary!! Come again soon!

10/10 - 훌륭해요

Kent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I especially liked the staff. They were friendly and worked out an Expedia charging issue. The town was fun to explore.
2022년 6월에 2박 숙박함
답변 제공: Caden management 님, 2022년 6월 21일
Thank you so much!! Come back again soon!

10/10 - 훌륭해요

Enguerrand

2022년 6월에 3박 숙박함
답변 제공: Management 님, 2023년 3월 12일
Thank you!

8/10 - 좋아요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Caden Hotel Went Above and Beyond
Veronia is a lovely little town. I thoroughly enjoyed my evenings at the local restaurants and my stay at the Caden Hotel. For $100/night in a small little town in northwestern Oregon I was not expecting much so was pleasantly surprised by many things. The lady at the front desk was super friendly and helpful when I checked in which was a great first experience. The rooms are simple and clean which is what I expected. Dish TV was great and the bed was much better than I expected. I think I heard they just purchased new high end mattresses so that was nice. I had to check out a day early since my job finished faster than expected and normally I would forfeit the money for the last night per Hotels.com policy but the Owner was nice enough to refund me out of her own pocket which was above and beyond.
2022년 4월에 3박 숙박함
답변 제공: Management 님, 2022년 5월 9일
Thank you Scott - please come and stay again soon! You’re always welcome!

2/10 - 너무 별로예요

ROLAYNE

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Terrible experience!
we arrived in town early and stopped by the hotel at 10 AM just to ask some questions about where to eat etc. there was no one there they had left a phone number on the door so I called it no answer so I left a message did not receive a call back tried again an hour later Julie picked up and said she never received my message because she was having phone problems. We came back after 1 PM to see if our room was ready and it wasn’t quite ready so we went exploring in town and came back later in the afternoon. Julie tried to get me to sign a credit card statement to pay for the room and I told her I had already paid through Hotels.com it was very uncomfortable. We were told that the couch in our room had been broken by the tenants the night before and it had to be taken out which was fine we had two chairs and a table which was great! The room smelled like marijuana which they did try to disguise! There was no Wi-Fi and we had problems getting the TV to work and both issues were very frustrating! The bed was not comfortable! There were some minor issues also, no toilet paper holder, One little trashcan for the whole room, and the coffee maker was on top of a cabinet plugged in and very difficult to use! We would never stay here again and unfortunately this is the only hotel in Vernonia! We would not recommend this hotel.
2022년 4월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2022년 4월 26일
This guest is the worst kind of "guest". We bent over backwards for her every need and wish just to be spit in the face. The room has brand new, very expensive Beautyrest mattresses, brand new furniture, brand new bedding (she was the very first to use all of these things), brand new towels and floor mat, brand new flooring, The room does NOT smell like marijuana- that was the cleaner. We are having a lot of problems with the WIFI- but thats because Vernonia is putting in new 5G and it's been frustrating for everyone in the city . I don't care if we would have spent $100,000 on this room, this lady would NOT be happy. We tried everything from the first moment to accommodate her. She complained about every little thing. Unless we gold plated the place and put the bed up on a throne, we wouldn't have gotten a good rating from her. I'm glad she's not coming back to our cute little hotel because she will never be welcomed back again.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Management 님, 2022년 4월 13일
Thank you - please come again!

8/10 - 좋아요

Diane 님, Beavercreek

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, clean, friendly
2022년 4월에 1박 숙박함
답변 제공: Management 님, 2022년 4월 13일
Thank you! Please come again!

4/10 - 별로예요

joshua

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very small rooms, spiders. unable to turn of TV
2022년 4월에 1박 숙박함
답변 제공: The Caden Hotel 님, 2022년 4월 13일
No one stayed here by that name. We had no Joshua stay in our hotel. This was a hacker

10/10 - 훌륭해요

Robyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were just here for one night but the room was lovely and we were quit comfortable
2022년 2월에 1박 숙박함
답변 제공: Management 님, 2022년 4월 13일
Thank you so much Robyn. Please come again!

4/10 - 별로예요

Jeffery

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hope Vernonia gets different lodging.
Well where to begin, value of room way overpriced basically a $65 room but charges $120. No wifi, no instructions for 20 year old tv control, no ice, vending machine might have been filled or changed 10 years ago, no staff available just notes on office door who to call. I’m happy for the town of Vernonia to have a hotel and we love the town, however, someone should take this place over and make it more inviting to stay.
2022년 2월에 1박 숙박함
답변 제공: Management. 님, 2022년 4월 13일
There is WiFi and there is instructions for the Dish TV. Unfortunately, this is the only way we can offer dish or cable. But if you follow the basic instructions, we have a large selection of TV. You must not have seen it. We are a small place so we’re sorry you are used to a big hotel with extra amenities. We don’t have a 24/7 front desk for our 15 rooms so we try to have numbers posted for easy communication. Too bad you didn’t call us to tell us how unhappy you were while you stayed so maybe we could try to accommodate you better . It’s also too bad you are so rude so us small town folks .

8/10 - 좋아요

JESUS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We had a large room with two beds. The floor was uncarpeted and cold. Some small area rugs would be nice at least for wintertime. The bed was very comfortable and the bathroom large. The drain wouldn’t plug so I couldn’t take a bath.
2022년 1월에 1박 숙박함

8/10 - 좋아요

Beverly 님, Toledo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable in a small town. Newly remodeled and the staff are so friendly.
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: The Caden Hotel management 님, 2021년 12월 8일
Thank you so much Barbara! Please come again!

8/10 - 좋아요

tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good stay
2021년 11월에 1박 숙박함
답변 제공: The Caden Hotel management 님, 2021년 12월 8일
Thank you Tom, please come again!

4/10 - 별로예요

Alexandria L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Caden Hotel was a a great spot due to its super close location to the main strip of town. The biggest downfall was the thin walls and uncomfortable mattress which made it pretty difficult to sleep. If they provided ear plugs for the guests, that'd be wonderful! Aside from the difficulty sleeping, the room itself and location were great.
2021년 10월에 1박 숙박함
답변 제공: Management 님, 2021년 10월 17일
I wish you would have told us while you were staying there that you were uncomfortable. We have expensive Beautyrest beds , which most guests tell us they LOVE and they say they have a wonderful nights sleep at our hotel - so this review was very surprising to us. We update our mattresses regularly too . We did have a full house last night but we didn’t know anyone was making any noise that could be heard through the walls so again, this is a surprise. We will take under consideration to get earplugs available for guests. Our suggestion is to travel with some of your own.