We enjoyed our stay in an oceanfront room. The pool was nice and the restaurant was good. Lots of entertainment within walking distance. The beach was very nice and clean and loved seeing the dolphins swimming in the distance everyday.
We had an awesome time visiting Virginia Beach for the first time. We booked the Hilton Garden Inn Oceanfront for a King size bed, but upon checking in, it turned out to be a busy weekend so we were offered the 2 Queen bedroom and they added complimentary breakfast. We appreciate that. Check in was smooth, the front desk was always pleasant and helpful. Housekeeping and staff at the restaurant were all friendly and accommodating too. We were bumped into the 14th floor which was the top floor, had the most amazing view of the beach and sunrise in the morning. It has microwave which we really needed to heat our babyโs food and milk. We love everything except some issues with the door lock (I guess it just comes with time). But they were quick to send someone to guide on us on the workaround. Also, parking isnโt included. We did valet for 30 a night, which was worth the convenience. There were lots of food and drink places around. All in all, we really enjoyed our stay. Would love to come back again!
Hotel is in great condition compared to other ocean side hotels. Room could be cleaned more thorough(under furniture, dust on walls etc) but overall good. Elevators are always packed so I recommend staying at a lower floor so you can use the stairs. Staff is friendly and accommodating
Al llegar al hotel e intentar hacer el check in, nos dijeron que tenรญamos que esperar media hora por quรฉ no tenรญan personal suficiente para limpiar las habitaciones, regresรฉ a la media hora y me dijeron que aรบn no habรญan habitaciones disponibles y fui maltratado por el personal del lobby entre ellos el manager, la habitaciรณn me fue entregada hasta las 8:00pm despuรฉs de llegar repetidas ocasiones al lobby y ser maltratado una y otra vez por el personal, dicen tener servicio de ballet parkin que cobra el hotel 35 dรณlares por noche y el รบltimo dรญa de mi estancia el manager del ballet parkin no me quiso entregar mi llave del auto hasta que le hiciera un Zelle a su cuenta por que segรบn el hotel no les paga y ellos ganan por las propinas entonces por quรฉ el hotel me cobrรณ 35 por noche. La piscina estaba amarilla, las habitaciones no tenรญan toallas y al pedirlas me dijeron que tenรญa que esperar hasta la madrugada que llegarรญa el contratista que las lava.. muy mal hotel de la cadena hilton, no le recomiendo a Nadie vivir esta mala experiencia, el manager cuando te estรก gritando o maltratandote tiene en su cabeza una Pinilla sucia enredada en su cabeza..
I really enjoyed my stay and would highly recommend. I canโt wait until next time โผ๏ธ
Bernadine
2025๋ 7์์ 2๋ฐ ์๋ฐํจ
2/10 - ๋๋ฌด ๋ณ๋ก์์
Leila
์ถ์ฅ ์ฌํ
2025๋ 7์ 20์ผ
There was a piece of poop in the elevator, the bedroom floors were sandy and sticky, dead flies killed on the ceiling of room 1014, late night check in staff not welcoming
No air conditioning in restaurant lagerheads and fdrinks very overpriced. Elevator was broken. They gave us someone elseโs room when we arrived so we walked in on someone in the shower. Homeless guys were living on the boardwalk and beach right outside at night and no security. Valet area was too small and crowded so hard to pull in and out with car- dont try with an SUV or large pickup.
Very busy with check-ins and check outs poor valet by himself and running ragged. When we checked in front desk was not very helpful with hotel layout . There were no carts to carry luggage. Overall clean and well maintained. Grounds were well taken care off. Would return
The overall experience was disappointing. The hotel staff was friendly and courteous. The hotel itself is like being in the 70s with a 2010โish experience. The room was sorta clean. There was an appreciable amount of sand on the floor. I know itโs the beach, but it was a lot. The a/c didnโt cool. Let the front desk know. They fixed it. Only lasted 24hrs though. Luckily we already decided to
Leave a night early. When the a/c did work it sounded like you were in a wind tunnel. I asked my daughter why she slept on top of the bed and she said there was hair on the sheets. I thought she was full of it, but then I looked and sure enough it looked like someoneโs black lab slept there. House keeping changed the sheets. The room felt old and dingy. Also parking is $25 a day. If you book be aware. Thats not in the cost. I did the valet, which I guess was easier, but one dude reminded me every time I saw him that they work for tips. Thanks bud, got it the 1st time. The breakfast place flat out sucks. Do not waste your money. Would I stay here again. Absolutely not!
The uniqueness was the resemblance of a third world hotel but in the U.S. Maybe because the thought of proving to notch servo and accommodation to what appeared to be mostly armed force members and their familyโs is beyond the realm of the brand.
This is a gem! We decided on a last minute trip for July 4 weekend. We were pleasantly surprised. There was a lot to do within walking distance and the beach was super close and easily accessible from our room. The staff was always helpful. We are convinced after our first time that this will be our first choice from now on. Great job! Great staff! We had a great time!
Very nice property with 2 restaurants, located right on the beach.We very much enjoyed our stay. The only negative was that one of the elevators broke the last day of our stay which made getting our luggage out a little difficult and time consuming due to the long lines. On a positive note, the location, room, amenities, restaurants, and staff were all fantastic!
They have 2 elevators and 1 was down during check in and is was broken again during check out. It took way longer to get in and out of the room. We hot a balcony so we could see the fireworks but the building is blocked from thebuilding next to it. Then we missed the fireworks waiting for the elevator. The pool is very small. It was a lot of money for what you get in my opinion. Also the front circle is a huge cluster.... I would say more of a fire hazard all together. We have been avid customers of Hilton products. We will not go back to this Hilton location ever again.
Perfect location . Nice bedroom/ bathroom. Two negatives : Noise air conditioned in the bedroom that made us turn it of several times but the room was not that hot. Second is the strong smell of fried food in the lobby and the restaurants including outdoors. Need to be fixed . Otherwise we had a good experience .Perfect walkable location to the beach , bars, restaurants