โThe hotel staff was friendly and the service was good. The location of the hotel is also good (there are many tram lines passing by). However, when I checked in and entered the room, I didn't feel good. (Because the premium room picture I saw on Hotels.com when I made the reservation was very different from the actual room condition.) They need to correct their mistake. (Picture posted to look somewhat different from the room environment) Because that mistake influenced my hotel decision. Other...
"I stayed for one night on a layover. I waited for the shuttle bus in front of the hotel for about 70 minutes from 8 PM. I barely got on. Even at the 8 AM departure time in the morning, the shuttle bus did not come on schedule, so I used the bus individually. Transit hotels never come without a shuttle. The hotel room smelled strongly of men's cologne, so I opened the window and ventilated for over 2 hours in the cold winter before I could barely fall asleep. The bed sheets also smelled strongly of an old man. I took off the sheets and used my sleeping bag. I wanted to ask to change rooms, but I held back because I felt bad that there was only one employee at the counter responding to complaints about the shuttle to several people at the late hour. I often transit through Amsterdam, but I will never use this service again."
