There were so many things wrong with this stay. If you can get past the overwhelming smell, the rooms don't suck (for the price point), but the customer service is laughable. The highlight for me was returning after a long day (the second of a 2-night stay) and my key not working. I stood at the front desk for more than 20 minutes. First, I tried calling, hoping the phone was connected to a cordless carried by the desk clerk. Nothing. Called the number on the sign from the lobby phone, but nothing. Knocked on the glass hoping someone on the other side of the door would come out, nothing. During my wait, a second guest came who was also locked out of a 2nd-night stay. A third guest, needing to check in joined us in our wait. When the owner FINALLY returned from outside, she told me that my key was "not her problem" and said it was my fault, and she "knew" I put it next to my phone and ruined it. (the key was kept in the sleeve the entire time and most definitely not on my phone) A simple "sorry for the inconvenience, let me rekey that for you" would have been the appropriate response. The dismissal and accusations seemed to come to her so easily that I'm sure I wasn't the first to experience her stellar customer service. Yes, it's cheap, but just spend the extra $20 and stay anywhere else in town.