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체이스 온 더 레이크 리조트 호텔 여행 후기

3.5 out of 5
체이스 온 더 레이크 리조트 호텔
502 Cleveland Blvd, Walker, MN

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 553개 이용 후기 중 286개" "
평점 8 - 좋아요. 553개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 553개 이용 후기 중 57개" "
평점 4 - 별로예요. 553개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 553개 이용 후기 중 16개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

ROBERT

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unhappy
Wouldn't recommed. Shows age and needs updatig. No hand soap in room, no plug in tub, couldn't regulate temperature, lobby and halls had odor. Expensive for such low rate hotel.
2023년 9월에 3박 숙박함
답변 제공: Chase on the Lake 님, 2023년 9월 18일
Dear guest, as new owners, we value your feedback and are committed to making improvements based on your comments. We're actively addressing the issues you raised to ensure a better experience for our guests. We hope you'll give us another chance to exceed your expectations in the future. Thank you for your valuable input.

4/10 - 별로예요

Lisa 님, victoria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool needs to be cleaned. Hot tub needs to be replaced. No housekeeping. No shampoo or body wash, took 4 phone calls to get a hold of the front desk. New management seems to be letting the property go. So sad. It’s a great location! Right on the water and in downtown Walker. Everything is within walking distance. Walker is a nice city
2023년 7월에 3박 숙박함
답변 제공: Chase on the Lake 님, 2023년 8월 23일
Thank you for your feedback. New ownership took over at the beginning of a very busy season, taking on a building that needs some TLC. These are all things we plan to remedy and know guests who come back time and time again will see the improvements that we will be making as soon as we are able. We apologize that your stay did not meet your expectations.

6/10 - 괜찮아요

Sue

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Nice lake. Good boat slips available for a fee. Rooms were OK, but no daily service, still. No one mentioned this specifically on the booking. And a letter that we got from the hotel had a link to say “here’s what you can expect from your stay“ and when I clicked on that page it was unavailable. When we checked in, no one said anything either, and, I suppose, I probably signed a piece of paper upon check-in that probably mentioned it, but I didn’t read it and no one said, here’s how you get towels, here’s what you do with your garbage, etc. My bad, but it seems like we should be past no service, esp since no other Covid protocols seem to be followed. Two other things: the sink was extremely slow to drain, which is kind of gross, and the Keurig coffee machine didn’t work. Otherwise, beds were comfortable enough, and good shower pressure. We might stay here again, but no daily service is sure irritating for a hotel stay.
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Steven 님, Bloomington

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed in a 2 bedroom condotel and my family's experience have been excellent. The property is clean, the staff is great and walking distance to shopping is great. It is a small town so a lot of stores close early and very limited restaurant choices but we also brought our own food so we managed. Overall great experience and will definitely come back!
2023년 6월에 3박 숙박함
답변 제공: Chase on the Lake 님, 2023년 6월 22일
Thank you Steven! We appreciate your review and look forward to seeing you again soon.

10/10 - 훌륭해요

Michelle 님, Mantorville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location right on the shores of Leech Lake and walkable to restaurants and bars. The hotel was spotless and we had a great time at the 502 on-site restaurant-great service! A hidden gem in the small lake town of Walker.
2023년 6월에 2박 숙박함
답변 제공: Jen 님, 2023년 6월 20일
Thank you Michelle for your review! Hope you can come back again real soon!

6/10 - 괜찮아요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We had stayed here in the past and they really do a good job in regard to having friendly helpful staff. I think the problem this time was like everywhere else, you just don't have enough people to carry out the mission. We tried to eat in the restaurant that doesn't take reservations and were told 7:30 would probably be fine. When we arrived we were told they were "out of food." I think from our experience in other places that night that that is code for we don't have staff to make the food. We were able to find some bar food down the road but pretty limited options around. Our only other complaints were the TV remote couldn't pull up a guide and changing channels was painful, the deadbolt on the door wouldn't latch, and we had a little "hairball" cleanup in the bathroom. Overall though, pretty good, and very nice people. We get it on the staff thing. It seems to be the new normal, everywhere.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Mollie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great time at Chase on the Lake, it’s a beautiful area and so nice that it’s close enough to walk to all the shopping and restaurants. The condo we stayed in had lots of room and our kids loved the pool!
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Robbin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location on Leech Lake, magnificent old hotel.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Michele

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Barbara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hitel
I was located near the elevator and that was irritating hearing the bell go off all the time. Room was beautiful, clean. Some other noisy guests. Thankfully they quieted down eventually.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Kim

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Wonderful family place
2023년 6월에 1박 숙박함
답변 제공: Chase on the Lake 님, 2023년 6월 16일
We appreciate the feedback

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The new owners are doing a nice job shaping up the resort.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Mandi 님, Omaha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty property
2023년 5월에 3박 숙박함

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Family Trip, such a beautiful view from the room, the condo was like having our own apartment, just wonderful ! The only issue we had was the hot water would run out after 2 showers and we had 6 of us. Kids enjoyed the weekend with the candy shop and ice cream parlor and reefs all within walking distance ! Also a arcade downstairs, Besides the indoor pool and the beach area and being able to dine in or out close by ! Just perfect place, the 80 degree weather in May really helped also. We will be back, we will request the same room again !

8/10 - 좋아요

Marilyn 님, chatfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was quiet. Restaurant was closed by 8 pm. Withiut notice.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Denise

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very accommodating and made sure that they were meeting are needs for accessibility.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful historic Hotel
Wonderful historic hotel In beautiful surroundings
2023년 5월에 1박 숙박함

8/10 - 좋아요

Kathryn

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Albert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

8/10 - 좋아요

Brooke

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff and hot tub
Hot tub and pool area were awesome!!!! Having the bar there was great and the food was very good. Staff overall were happy and great to work with
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Lincoln

2023년 4월에 1박 숙박함

4/10 - 별로예요

Donna

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Guest rooms were not cleaned to an acceptable standard.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Yulia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Loved the location! The view from our balcony was amazing! Pretty much everything you need within the hotel! No need to leave. But. We had a room with a balcony, and the lock on the door was not working! Definitely not kid-friendly! The matrass on one of the beds had a fart smell.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Walker 2023
Could use a little maintenance
2023년 4월에 1박 숙박함

8/10 - 좋아요

Brock

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room and bathroom were clean, living space looked a bit disheveled and two of my lights didn't work, but that's not a deal breaker. I understand that the room I rented is likely more targeted to folks staying the week to fish leech lake. There were a couple stains on the carpet that made me question taking my boots off after a long day at work. Aside from that, the staff was great, the views are beautiful, I've definitely slept in worse beds, and everything else was very clean. I plan to come visit soon to fish leech and I'd definitely stay here again.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Brad

2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Donna

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Have stayed here quite a few times and have to say this time was not the greatest the bathroom in our rom was disgusting and elevators dirty.. and the worst room was the fitness center food all over the floor dirty towels everywhere. It will a long... time before thinking about staying there again.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Jan

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, easy walking to shops, bars and restaurants in the area.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Jan

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We’ve stayed there before years ago and it was not clean at all but now the place is well-staffed, friendly, super clean and the food downstairs is marvelous. So quiet as well!
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jennifer

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
We stayed lakeside and the band played till 11pm , we are all about music, drinks and a good time but the walls were paper thin. It was absolutely absurd the noise that came thru and the vibration. We spoke to the hotel staff and they just shrugged their shoulders and didn't seem to care on the night shift or the morning shift. We were very polite about the situation and we got zero reaction from the. Just oh well....
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Stacey

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Gay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Chase is a beautiful hotel. Nice people and great customer service. Very clean and well kept.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Milagros

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Jaycob

2023년 2월에 2박 숙박함

8/10 - 좋아요

Tim

2023년 2월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was comfortable with the clean appearance of room when I entered the room.
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Mae 님, Sioux Falls

좋아요: 청결 상태
We always feel so welcome when we stay at Chase on the Lake. The food is delicious at the 502.
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Brian

연인과의 여행
별로예요: 직원 및 서비스
No place to park
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kimberly

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Bernard J. 님, Milwaukee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Handy and friendly
2023년 1월에 1박 숙박함

8/10 - 좋아요

Rose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location on the lake.
2023년 1월에 2박 숙박함