โBest hotel weโve stayed in! Amazingly calm atmosphere and beautifully decorated, and the host, Elodie, well youโll just want to take her home with you, she is so welcoming and friendly. We will return for sure.โ
โTrรจs bel hรดtel. Lโรฉquipe de la rรฉception, du petit restaurant et du petit-dรฉjeuner est vraiment au top. Un grand merci aux rรฉceptionnistes pour leur รฉcoute et leur patience face ร mes demandes trรจs particuliรจres. Mรชme constat du cรดtรฉ du restaurant โLe Reineโ, avec une รฉquipe trรจs agrรฉable et de dรฉlicieux petits plats. Je recommande sans hรฉsiter.
En revanche, grosse dรฉception concernant la centrale de rรฉservation : aucune รฉcoute, aucune solution proposรฉe. Jโavais fait une erreur dans ma...
โFriendly staff. Pebbles (the Manager) was a delight. The home cooked breakfast in the morning was delicious. Room and facility were clean and tidy.
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โTrรจs belle surprise. Hรดtel trรจs bien placรฉ, proche infrastructures et restaurants si besoin. Trรจs calme et trรจs propre. Accueil trรจs agrรฉable, lโespace hall / bar / petit dรฉjeuner avec vue sur le petit aรฉrodrome est top. Et le petit dรฉjeuner trรจs correct et complet. โ
โWe stayed here for 1 night and were really pleased to have chosen the Novotel. Not sure if it has recently been refurbished or not but our room was in excellent condition, very clean and modern. Ideally located for local restaurants and of course the Menin Gate daily rememberance.โ
โComme d'habitude toujours un bon accueil, personnel ร l'รฉcoute. Plusieurs sรฉjours dans cet hรดtel et jamais de problรจmes. Endroit calme et hygiรจne trรจs satisfaisante ! โ
โThe hotel has the best and most helpful front of house staff we have ever come across. We had some issues we needed to sort out and they assisted greatly. We are so grateful to Dylan, Gabriel and David. Thank you!
Loved the vibe of the hotel in its classic French style. Wholeheartedly recommend. โ
"Parking excess was difficult and there wasn't previous info for the pin code. The light in the toilet was out of order but didn't changed even we requested. Sofa bed was not prepared even we arrived at 6pm.
There were only 1 person at the front desk and difficult to communicate in English.
Location of the hotel was good but other things were not recommendable."
