책상, 다리미/다리미판, 간이 침대, 무료 WiFi

호크아이 모텔 여행 후기

2.5 out of 5
호크아이 모텔
1320 W. Madison St., Washington, IA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 108개 이용 후기 중 39개" "
평점 8 - 좋아요. 108개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 108개 이용 후기 중 17개" "
평점 4 - 별로예요. 108개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 108개 이용 후기 중 5개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Micah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: TJ Patel 님, 2024년 2월 24일
Thank you for your review. We appreciate your business.

6/10 - 괜찮아요

William R.

가족 여행
별로예요: 편의 시설/서비스
Property was average ok for price. Overbooked couldn't get the room we booked on reservation had to settle. No price break nothing. Not real happy will not be stay again.
2023년 10월에 1박 숙박함
답변 제공: Herry 님, 2023년 10월 9일
Thank you for the review. We are deeply sorry for the inconvenience.

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very friendly and helpful
2023년 10월에 2박 숙박함
답변 제공: Herry 님, 2023년 10월 9일
Thank you for your review. We hope to see you again in the future.

10/10 - 훌륭해요

Mindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy and guy was super nice, even laughed at my joke. Gave me goodie bags with water and snacks. Room is big and very nice.
2023년 10월에 1박 숙박함
답변 제공: Herry 님, 2023년 10월 9일
Thank you for taking time to review the hotel. Hope to see you again!

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bare bones! Uncomfortable bed & pillows. Owner was very nice.
2023년 9월에 3박 숙박함
답변 제공: Herry 님, 2023년 9월 30일
Thank you for taking time for the review. We are really sorry for the inconvenience. We will make this right. Hope to see you back for a comfortable experience.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Pull up to the door.
2023년 8월에 6박 숙박함
답변 제공: Herry 님, 2023년 9월 6일
Hello Mr. Pedigo, thank you kindly for staying with us. We appreciate your time and business with us. Hope to see you again in the future.

6/10 - 괜찮아요

Craig

2023년 9월에 1박 숙박함
답변 제공: Herry 님, 2023년 9월 27일
Thank you for staying with us and taking time to review our hotel.

10/10 - 훌륭해요

ALAN 님, GRAFTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice family owned motel, recent updates are very nice
2023년 8월에 2박 숙박함
답변 제공: Pragnesh 님, 2023년 8월 25일
Alan, thank you for choosing our hotel for your visit. We also want to thank you for taking time and putting feedback. The feedback does help us and the staff. We continuously try Timm prove and do better . We appreciate your feedback about recent update.See you again during your next trip. Thank you .

8/10 - 좋아요

Scotti

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice. Its not like a big hotel chain. Its small and convenient.
2023년 7월에 2박 숙박함
답변 제공: Mrs Patel 님, 2023년 7월 8일
Hi Ms Scotti, thank you for staying with us again. We appreciate you took time to write a review it means a lot for us. Hope we will see you again with your family. Have a great day!!

6/10 - 괜찮아요

Ervin J

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
What I didn't like was: There was no service for the second night, as,,, clean towels or more coffee. And very skimpy on that, only 1 cup of reg and 1 cup decaff, Plus price was plenty high considering every thing.
2023년 7월에 2박 숙박함
답변 제공: Pragnesh. 님, 2023년 7월 6일
Ervin,Thank you for taking the time in putting feedback. Firstly I apologize for the service issue you have faced and assure you that we will discuss this with the staff and will be addressed. However, my initial review shows that at the time of check-in, when asked, you and your guest both stated that you would not need service on 2nd day and let the front desk know if it changes. For the Coffee like every room, we put the same set of regular and Decaf and always love to offer more Packets of Coffee as requested, I do show that this service was provided to one of your other colleagues. We will surely do better communication of this in future. In reference to the Price, We are very competitive and still the cheapest among the comparable competition, We will work hard to keep the price competitive low and will continue to do so. Again, I apologize for the miss communication and service, we hope you will stay with us in your future stay and experience the changes.Thank you.

10/10 - 훌륭해요

Charlie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value, clean, quiet and good for a overnight stay.
2023년 6월에 1박 숙박함
답변 제공: pragnesh 님, 2023년 6월 27일
Charlie,Thank you for choosing Hawkeye Motel for your recent trip to Washington. We appreciate your business and thank you for taking the time in posting a review. This means a lot to the staff and management.

10/10 - 훌륭해요

Clifford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay Friendly people
2023년 5월에 1박 숙박함
답변 제공: Mrs Patel 님, 2023년 5월 11일
HiThank you for taking time to write a review about your stay at Hawkeye. We are greatly appreciated your stay. Hope to see you again stay with us. Have a great day!!

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The owners are the sweetest people. I stay there every time I come to town.
2023년 4월에 2박 숙박함
답변 제공: Mrs Patel 님, 2023년 5월 1일
Hello Ms Kristin thank you so much for staying with us again. We really appreciate your stay. You are such a wonderful person always have a smile on you when you come in and thank you for taking time to write a review. Look forward to seeing you soon.

8/10 - 좋아요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Mrs Patel 님, 2023년 4월 26일
Thank you for your stay with us and taking time to write. We appreciate your time and thank you for choosing Hawkeye motel. Hope to serve you again in near future.

8/10 - 좋아요

Taylor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Ms Patel 님, 2023년 3월 6일
Thank you for staying with us. Hope to see you soon again.

6/10 - 괜찮아요

Carol

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property was clean. Needs updates
2023년 1월에 1박 숙박함
답변 제공: Mrs patel 님, 2023년 1월 24일
Thank you for your stay with us. We are working on bring a new look. We have started a project already and hope you come and stay with us and see the changes. We really appreciate your stay. :)

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was an amazing place very clean staff is very helpful
2023년 1월에 2박 숙박함
답변 제공: P.Patel 님, 2023년 1월 12일
Hello Michael,Thank you for taking time and providing feedback . We appreciate your business and your kind words will helps staff and management. Looking forward to serve you again in future

10/10 - 훌륭해요

Hiro Yuki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
空室確認でメールされてもいいかも 価格の割には良いと思います。 オーナーさんの印象は良いです。
2023년 1월에 1박 숙박함
답변 제공: Pragnesh. 님, 2023년 1월 11일
Dear Hiro,Thank you for taking the time in putting review. We appreciate your business and kind words. This feedback helps management and staff to continually improve. We looking forward to see you again in future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Quiet place to stay. Comfortable bed, clean place.
2022년 11월에 1박 숙박함
답변 제공: Falguni 님, 2022년 11월 14일
Dear Guest,Thank you for your kind words. The feedback means a lot for staff and management. Motel under new management working hard to consistently working to improve and bring some better changes. We thank you for your stay. Looking foward to host you again.

8/10 - 좋아요

Kyle

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed 2 nights here while pheasant hunting. It was exactly as advertised. Small, simple room but it was clean and everything worked. Owners were accommodating and nice. I’ll be using it again
답변 제공: Falguni 님, 2022년 11월 9일
Kyle,Thank you for taking time and putting review, We truly appreciate your business and feedback. We continually try to improve our services and the feedback will help the staff and management We look forward to serve you again in near future. Thank you,

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet Place
We stayed here before so we knew what to expect. Nice clean room. The place is dated but cozy and quiet and clean.
2022년 10월에 2박 숙박함
답변 제공: Mrs Patel 님, 2022년 10월 20일
Thank you for staying with us. We are glad to hear that you enjoyed our place and thank you for coming back to our location. It means a lot for us. Hope to see you soon in near future.

10/10 - 훌륭해요

Teri 님, West Chicago

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 3박 숙박함

8/10 - 좋아요

Carolin

단체 여행
좋아요: 청결 상태
Insgesamt sind wir mit dem Hotel zufrieden. Es ist sauber und jeden Tag wurden neue Handtücher hingelegt, obwohl wir diese auch hätten 2 Tage nehmen können. Nachteil diesmal das uns in der ganzen zeit kein WLan zu Verfügung stand. Dies haben wir mehrfach angesprochen, das es bei uns im Zimmer 4 kein WLAN verfügbar ist. Antwort im letzten Zimmer funktioniert es, aber ihr Mann kümmert sich drum. Leider kam da nie eine Rückmeldung.
2022년 8월에 5박 숙박함
답변 제공: JP PATEL 님, 2022년 9월 9일
Dear GuestThank you for staying with us and satisfied with the service and let us know about Wi-Fi and mentioned that the husband resolve the problem.Thank youJP PATEL

10/10 - 훌륭해요

Janessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and wonderful service! The owners were awesome!
2022년 9월에 4박 숙박함
답변 제공: JP PATEL 님, 2022년 9월 9일
Dear GuestThank you for taking a time for the review and make your stay pleasant and enjoyed and looking forward to see you as a guest when you around in this area.Thank you

8/10 - 좋아요

Johnathon

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Danna

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The place was older and it was NOT handicap-friendly. I could not get into the office with my walker. They didn't have ramps or rails on the two steps into the office and breakfast area.
2022년 8월에 2박 숙박함
답변 제공: JP PATEL 님, 2022년 8월 29일
Dear GuestSorry to hear that we could not make up to your expectation but we will make attention to the owner.Thank youJP PATEL

8/10 - 좋아요

jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: JP PATEL 님, 2022년 6월 1일
Dear Guest Thank you for taking a time for the review and appreciate for the business. We are glad to hear that you enjoyed your stay and looking forward to see you as a guest when you are around in this area. Thank you JP PATEL

6/10 - 괜찮아요

MELISSA

Little outdated, room felt gloomy but served it’s purpose for 1 night
2022년 5월에 1박 숙박함
답변 제공: JP PATEL 님, 2022년 6월 13일
Dear Guest Thank for taking a time for the review and appreciate for the business and we try our best to satisfy and we forward this matter. Thank you jp patel

8/10 - 좋아요

Sherry

단체 여행
좋아요: 청결 상태, 직원 및 서비스
It was ok for we needed
2022년 4월에 2박 숙박함
답변 제공: JP PATEL 님, 2022년 4월 19일
Dear Guest Thank you for taking a time for the review and thank you for staying with us and making your stay pleasant and happy. Thank you JP PATEL

10/10 - 훌륭해요

Norma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a nice surprise to find a goodie bag on each bed. It had a bottle of water and 2 snacks. How very nice!! Owner was very nice and room is spotless!!! Great value for money.
2022년 3월에 1박 숙박함
답변 제공: JP PATEL 님, 2022년 3월 17일
Dear Guest Thank you for your stay with us and taking a time for the review. We appreciate for the business and you enjoyed your stay with us. Looking forward to see you as a Guest when you are around in this area Thank you JP PATEL

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 3박 숙박함
답변 제공: JP PATEL 님, 2022년 2월 15일
Dear Guest Thank you for staying with us and Taking a time for the review. We appreciate the business and looking forward to see you again as a guest when you are around in this area. Thank you

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
2021년 10월에 1박 숙박함
답변 제공: JP PATEL 님, 2021년 10월 16일
Dear Guest. Thank you foe taking a for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you as a guest in our hotel. Thank you JP PATEL

2/10 - 너무 별로예요

Michael

2021년 9월에 1박 숙박함

8/10 - 좋아요

Buffey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was too soft. Other than that, we really enjoyed our stay, the amenities and the little town.
2021년 9월에 4박 숙박함
답변 제공: JP PATEL 님, 2021년 9월 12일
Dear Guest Thank you for taking a time for the review and staying with us and enjoyed your stay. Thank you

4/10 - 별로예요

Dorothy

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Bait and switch
The room was no where near as nice as the pictures they use on their website. My room had lots of mismatched red paint splotches from repairs, the paint under the window a/c unit looked like it was melting. The window unit was extremely loud. The property is for sale so they evidently aren’t going to invest in updates which are sorely needed!!! I know it’s a small town so they’re weren’t many options. At least the room was clean!!!
2021년 7월에 4박 숙박함
답변 제공: JP PATEL 님, 2021년 9월 3일
Dear Guest We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your did not meet your expectations. Please note that your concerns have been passed on to our management. Thank you

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The blinds were in need of repair but the room itself was very satisfactory
2021년 6월에 4박 숙박함
답변 제공: JP PATEL 님, 2021년 7월 5일
Dear Guest Thank you for letting us know and sorry for the inconvenience Appreciate for the business and once again thank you for staying with us. JP PATEL

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property owner very nice and accomodating
2021년 6월에 1박 숙박함
답변 제공: JP PATEL 님, 2021년 6월 25일
Dear Guest Thank you for your review and choosing our hotel. I'm happy the you enjoyed your stay and I'm looking forward to having you again as a guest our hotel. Thank you

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태
We have stayed at this hotel numerous times when visiting our grandchildren and have had no issues, until our recent stay. The room seemed to be clean, however when I woke up in the morning, there were cockroaches crawling on the dresser. Praying we didn't bring any home with us!
2021년 5월에 1박 숙박함
답변 제공: JP PATEL 님, 2021년 5월 18일
Dear Guest I hope this notes find well.We have sent your feedback to the personnel concerned.I apologize for this bad experiance.This is very disapointing to hear,but we hope you give us another chance to make it up to you.Please let me knowif you want to discuss this personally. Thank you JP PATEL

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
There is zero privacy. All our windows you can see in and the blinds are all broken. You can look right into our room up close from outside where people park.
2021년 2월에 1박 숙박함
답변 제공: JP PATEL 님, 2021년 3월 2일
Dear Guest Thank you for staying and sorry for the inconvenience that you have we are trying to update our window curtains. JP PATEL

10/10 - 훌륭해요

Annan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2021년 2월에 1박 숙박함

8/10 - 좋아요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

Jeremy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business Stay
Really good customer service, friendly and respectful host, hotel provided guests with a water bottle and 2 snacks, bed was comfortable and good location.
2021년 1월에 1박 숙박함
답변 제공: jp patel 님, 2021년 1월 29일
Dear Guest Thank you for staying with us and taking a time for the review.Looknig forward to see you as a guest when you are around this area. Thank you

8/10 - 좋아요

DEBORAH

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean and good price. The little gift bag was a nice touch!
2021년 1월에 1박 숙박함
답변 제공: JP PATEL 님, 2021년 1월 29일
De ar Guest Thank you for staying with us and you enjoyed your stay with us.We appraeciate the buisness. Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was excellent. Staff very accommodating. Clean and orderly.
2020년 10월에 1박 숙박함
답변 제공: JP PATEL 님, 2020년 11월 12일
Dear Guest Thank you for staying with us and choosing for our Hotel.I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again. Thank you Jp Patel

8/10 - 좋아요

실제 이용하신 고객

2020년 10월에 3박 숙박함
답변 제공: JP PATEL 님, 2020년 10월 29일
Dear Guest Thank your for time to take a review from your busy schedule and I am really appreciate.I hope you enjoyed your stay and looking forward to see you as a guest when you are around in this area. Thank you JP PATEL

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We liked the peacefulness especially with easy access to property. The bathroom was equipped with handicapped bars and walk-in shower, also a plus.
2020년 10월에 2박 숙박함
답변 제공: JP PATEL 님, 2020년 10월 16일
Dear Guest I am glad to hear that you enjoyed your stay with us .We hope to welcome you back to the hotel in the near future. Thank you JP PATEL

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: JP PATEL 님, 2020년 10월 4일
Dear Guest Thank you for taking time to review our property and staying with us.I am glad to hear that your stay with us was a memorable one.we look forward to see you in future when you are in this area. JP PATEL

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Couldn't find our reservation in the computer. Dog barking in the next room. Thin walls. Not a great night!!!!!
2020년 9월에 1박 숙박함
답변 제공: JP PATEL 님, 2020년 10월 4일
Dear Guest Thank you for your candid feedback.I am very sorry to hear that your stay at the hotel was not up to par.This is very disappointing to hear,but we hope you give us another chance to make it up to you. JP PATEL

6/10 - 괜찮아요

MarilynVanderWa 님, Pella, Iowa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location was good but was charged more through Expedia than if we went directly to motel.
2020년 8월에 1박 숙박함
답변 제공: JP PATEL 님, 2020년 9월 7일
Dear Guest Thank you for staying with us.I am glad to hear that you enjoyed your stay with us.we hope to welcome you back as a guest in near future. Thank you JP PATEL