"The room was very nice and clean but you have to have a room key to access the elevators which is disappointing. We went down to breakfast at 8am, having left our belongings in the room to go back up to the maid cleaning our room for us to leave. We had to grab our stuff and rush out, hoping we didn’t forget anything. When we had arrived, the worker told us we could access all amenities even after checkout which isn’t true since you can’t use the elevator without the key. The pictures showed a balcony view of the store but we had the roof of the restaurant as our view so we saw nothing cool. It was incredibly disappointing. Absolutely DO NOT eat at the restaurants here unless you are a vegan yankee. The food is not for us people from the south. All wheat crap, no flavor, beyond expensive and genuinely ~ awful. We spent $200 at the rooftop restaurant for some of the worst food ever. Whalburgers for breakfast was the nastiest, healthiest tasting food ever. I don’t mind healthy alternatives but I don’t want my food to taste like grass. The room itself was super nice. The fireplace is a fake fireplace and does not heat up AT ALL. The air in our room didn’t work at all. The fire pits outside didn’t work. The beds were comfy and the bathroom is nice. Otherwise, there’s no way it was worth $350 a night. I was thoroughly disappointed. "
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