Find hotels in Westside, Jacksonville

"Check out staff member was a bit rude. She rolled her eyes at me at one point. The rooms were just ok. The view was very nice of the river. "

"clean room , great staff , parking good , "

"A far cry from what this hotel used to be when it was under Holiday Inn banner some years back! "

"The front desk staff were very friendly and helpful. I did find it a bit strange that you had to go to the 2nd floor to check in. The valets are the ones who basically greet you but I don’t think their focus is to be friendly . The lobby, hallways and amenities were impeccable, with modern decor and finishing. Our 2 bed room had a city view, the beds were impressively comfortable. Very clean and decorated so elegantly with taste. Highly recommend:) "

"The rooms need updating. Bed sheets had stains on them, very gross. Hotel company needs to fumigate rooms, saw several roaches in the room."

"The bed was very uncomfortable. "

"The front desk staff was amazing. Turner really helped us out a lot and was able to get us into our room early. She helped me with my Hilton rewards account. We ate lunch at the bar at the hotel. Rambo was our server. He was a one man show running the bar and taking food orders. He treated us like royalty. They were amazing. The hotel is definitely older and the rooms could use some upgrades. New carpeting and paint. But the lobby in common areas were great. Beds were comfortable. It would’ve been nice to have a refrigerator in a microwave in the room. For our leftovers. But overall, we would stay there again."

"Stayed for one night February 28th 2026. The room was very big, clean as a whistle, very quiet. The desk staff were all very kind and helpful."

"Excellent."