Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

So happy to hear our your kind remarks reguarding our staff. No matter what we always aim to provide the best customer service, experience, and support. Thank you so much!

Thank you for the feedback, I will have maintenance look into the shower issues. I’m very sorry that the hot water was not working correctly. We have been remodeling the rooms for a few months and are almost done . I hope you give us a chance to improve on your experience if your ever in Kalispell again. Best wishes and safe travels

Thank you for the feedback, I regret that you were not able to get one of our freshly remodeled rooms, due to the high volume of travelers we had to rent out rooms that had not been totally renovated yet. If your ever in the area again I hope you give us another try so we can improve on your experience.

I apologize that you couldn’t connect to our WiFi from your room. I understand how important being online is and I regret that our WiFi was just out of range. I will be sure to get that corrected. I’m disappointed that this affected your stay to the extent reflected in your rating of your stay as a whole. I Will certainly make sure this is taken care of for future guests. Best wishes and thank you so much for the feedback

I apologize for the discrepancy, due to the high volume and lack of hotels available we, as well as many other hotels, faced overbooking situations, I regret that you were affected by that. We did have to put rooms that are awaiting remodel onto the market so that overbooked guests could at least have a room. I sincerely wish you would have had the chance to have new remodeled room. As for the elevator we do state there is no elevator on our booking sites reservation pages. I hope you consider us again in the future so we can improve your experience. Best wishes top you.

Micheal thank you for the feedback, I'm happy to hear that our staff was well received and you felt safe at our hotel. Hope to see you again!

Thank you for the rating feedback! safe travels!

thank you for your feedback! hope we see you again next time

Tomas, As you noticed we are undergoing renovations and I apologize for the inconvenience of the noise during your stay. This is not the usual conditions, and I am sorry for that. We wish you the best and appreciate you taking the time to leave us feedback.

Danny,Thank you for the positive review regarding our very friendly staff and the value you received from your stay. Hope we see you again!

Thank you for the feedback Joe. Hope we see you next time your in Kalispell. Best wishes

Jason, Thank you for your feedback and understanding regarding the current renovations. Safe travels to you and hope we see you again. Best wishes

Shyla,Thank you for the review! Hope we get to see you again in the future... hope your day is amazing Thanks again

Danny,Thank you for the 5/5 review. We are excited to hear you enjoyed the new renovations to the rooms. Hope to see you again!

Apologies on our lack of communication and our breakfast availability during your stay. We are under new management as of March 12 2024. I hope you give us another try in the future... best wishes!

Hi Nina, As of March 12th 2024 we are under new management. Apologies on the delayed response. I hope we see you again in the future.

Dear Elizabeth,We are shocked to learn about your experience and apologize for any discomfort you may have felt. Rest assured, we have security measures in place to ensure all our guests are safe. Thank you for taking a moment to share your thoughts, and we wish you well the best.

Dear Kimberly,We appreciate your feedback. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to look into your feedback further and make improvements where necessary. In addition, while we do not condone any illicit activities on our property, we apologize for any disappointment in the service you received during your stay, as our team always strives to provide the best experience possible. We will be sure to discuss your feedback internally. Thank you, and we hope you will give us another chance soon.

thank you!

Dear April,Your feedback has been heard, and we regret that the condition of our hotel and billing concerns impacted your stay. Please know that we will work with our staff to ensure they have all the necessary information to assist our guests going forward. We apologize for any confusion, and if you still have questions, please reach out to us again so we can help resolve any discrepancies. Kind Regards.

Thank you so much for your kind words about our staff. We are thrilled to hear that you found them friendly and helpful. Our team always strives to provide exceptional service, and it's rewarding to know that their efforts made a positive impact on your stay. We hope to welcome you back to our hotel in the near future!

Thank you for bringing these issues to our attention. We apologize for any confusion caused by the room numbering and signage for the vending machines on the second floor. We are committed to ensuring our guests have a seamless experience, and clearly, we have areas to improve upon. Additionally, we regret that our front desk service did not meet your expectations. We are addressing these concerns with our team to ensure a more attentive and professional service going forward. We appreciate your feedback as it is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a more positive experience.

Thank you for your feedback, AdventureSeeker. We appreciate your kind words about our staff. We apologize for the condition of the carpets, lack of furniture in your room, and the cleanliness issues you encountered. We are indeed in the process of preparing for a remodel to enhance our guests' experience. We hope that you'll give us another chance to provide you with a vastly improved stay in the future. Your satisfaction is important to us, and we look forward to your return.

Dear Peggy,Cleanliness and upkeep are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We'll be sure to have our housekeeping team look into all your comments further and make improvements where necessary. Thank you, and we hope to see you again soon.

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during check-in/out. Providing efficient and courteous service is a top priority for us, and it seems we fell short in your case. Rest assured, we are taking your comments seriously and will use them to improve our processes. We hope to have the opportunity to provide you with a much better experience in the future.

Dear Ken,What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know we will give our rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward. Thank you.

thank you for the 10/10 review, greatly appreciate you

Dear Lauri,We appreciate you taking the time to share your thoughts with us and choosing to stay with us for the past four years. However, we are disheartened that we were unable to meet all of your expectations. This is not typical of a usual stay with us, and we truly hope you will consider staying with us for year five. Your feedback will be shared with our team for improvement.

We're delighted to hear that you had a wonderful stay! Your positive feedback is truly appreciated, and we're committed to providing exceptional experiences for our guests. We look forward to the pleasure of hosting you again in the future. Thank you for choosing our hotel, and we're thrilled that you had such a great time during your visit.

We appreciate your feedback regarding your recent stay. We're pleased to hear that you found your room clean and enjoyed our complimentary breakfast. However, we apologize for the inconvenience caused by the construction noise during your stay. We are currently undergoing renovations to improve our facilities. We understand the disruption this may have caused and appreciate your understanding. We hope that you'll consider returning in the future when our renovations are complete, ensuring a quieter and more comfortable experience. Thank you for choosing to stay with us.

We're glad to hear that you found our hotel to be nice and clean during your stay. While we may not offer extravagant features, we aim to provide a comfortable and welcoming environment for our guests. Your satisfaction is important to us, and we appreciate your feedback. We hope to have the opportunity to host you again in the future. Thank you for choosing us for your stay.

Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found the location easy to find and that our rooms were very clean. However, we apologize for any inconveniences you experienced during your stay, such as the worn appearance and the squeaky bathroom door. We appreciate your feedback and will use it to make improvements during our renovation process.

thank you for taking time to provide the 8/10 rating. Appeciate that very much. Have a great day

Thank you for the stellar review! I have received your package and will be sending it out within the next few days for you! yes our employee had a breakdown unfortunately and knowing it is an eyesore hes working on getting it moving rather quickly we do apologize for that.

Dear Michelle,Property cleanliness is a big priority here, so it is upsetting to hear of the issues you encountered during your stay. We will speak with housekeeping immediately and ensure your room is given some much-needed care. Thank you for bringing this to our attention.

Dear Stephanie,We appreciate you choosing to stay with us and leaving us a review. We are disappointed to not have met all of your expectations. Please visit us again so we can show you better.

Dear Charly,Thank you for reaching out, though we're distressed you didn't have the comfortable, relaxing stay we are known for. It is genuinely upsetting to hear this, as we work hard to impress. Nonetheless, thank you for bringing your concerns to our attention. Our team will address them immediately and ensure we always present our property, accommodations, and services in the best light. As your travels continue, we wish you well and hope you consider giving us another chance to change your perceptions down the line.

Thank you for sharing your feedback from your recent stay. We're pleased to hear that your room was clean. However, we apologize for the issues you encountered with the back door and the cleanliness of the parking lot and hallways. Your feedback is valuable, and we'll take it into account as we work on improving our facilities during our renovation period. We appreciate your understanding and hope that you'll consider staying with us again in the future when we've had a chance to make the necessary improvements. Your comfort is important to us, and we strive to provide a better experience on your next visit.

thank you for taking time to leave a review, have a great day

We're glad to hear that you found our hotel conveniently located with shopping and dining options nearby. Your feedback is appreciated, and we hope that this convenience made your stay more enjoyable. Should you choose to stay with us in the future, we look forward to providing you with a comfortable and improved experience. Thank you for your stay and for taking the time to share your thoughts.

Dear Catherine,While it was a delight to have you as our guest, we are disappointed to see that our accommodations did not impress. As we are an older building, we still believe our guests can find comfort with us, and our team is happy to address anything that may be less than perfect during your stay. Thank you for reaching out, and we wish you safe travels.

Dear Sandra,Thank you for taking the time to leave us a review. It is disappointing to read that we were unable to meet all of your expectations. This is not typical of the high standards of cleanliness that our team strives to provide for our guests. For this, we will be sure to share your feedback with our team for improvement. Please consider booking another stay so we can show you a much better experience.

Your feedback helps us focus our attention in the areas that matter most to travelers, and we appreciate you taking the time to reach out. While our breakfast and beds met your expectations, we regret that some of the in-room amenities may not have been up to our high standards. This will be addressed right away. Thank you for being our guest, and we wish you a safe trip back home.

thank you for taking time to leave a review, we appreciate your time

Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements regarding our accommodations, attention to cleanliness, and all we offer. We wish you well and hope you'll consider giving us another try someday.

We apprecdiate you leraving a review, hope you have a great day

Thank you for sharing your feedback about your recent visit. We apologize for the conditions you mentioned, such as the need for painting, outdated features, stained chairs, and the absence of Kleenex. We appreciate your comments, and we're currently in the midst of a renovation period to address these issues and provide a refreshed and improved experience for our guests.

Dear Sarah,There are not enough words to express how sorry we are for your experience. What you've shared is a poor reflection of the standards we uphold, and we will use your feedback to take action. We will also ensure that we're always presenting our property in the best light.