룸, 퀸사이즈침대 2개, 금연 | 책상, 다리미/다리미판, 무료 WiFi, 침대 시트

캐나다스 베스트 밸류 인 리버 뷰 호텔 여행 후기

2.5 out of 5

이용 후기

5.2
평점 10 - 훌륭해요. 1004개 이용 후기 중 74개" "
평점 8 - 좋아요. 1004개 이용 후기 중 188개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 249개" "
평점 4 - 별로예요. 1004개 이용 후기 중 218개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 275개" "

5.6/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

6/10 - 괜찮아요

jongsun

2023년 9월에 1박 숙박함
답변 제공: ss 님, 2023년 10월 1일
thank you so much for staying at Canadas best value inn.

8/10 - 좋아요

Kwangnam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한국인 사장님
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

Kwangnam

가족 여행
별로예요: 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

Katelyn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Management Office 님, 2024년 5월 10일
Thank you for taking the time to rate us. We apologize that we did not meet your expectations. We are committed to improving and hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

SUNPREET SINGH

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Google first before booking lacks in cleanness but staff was really helpful
2024년 5월에 4박 숙박함
답변 제공: Management Office 님, 2024년 5월 9일
We're sorry to hear about your experience. We appreciate your feedback and thank you for bringing this to our attention. We hope to have the opportunity to make it right and regain your trust.

10/10 - 훌륭해요

Bernhard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay but it's for sleeping. No real luxury's are provided but not needed as the beds are comfortable and location is great, walk to what you need, i.e. dining, shopping or other. As for value, yoiu can't beat it. The Sushi place, Sushiman, is a bonus, top notch, indoor and great selection. Perfect complement . Additional shout out to Burnt Toast cafe....breakfast is great and it's around the corner, sort of.
2024년 5월에 4박 숙박함
답변 제공: Management Office 님, 2024년 5월 8일
Thank you for your kind feedback! We strive to provide a great experience for all our guests and are glad you had a pleasant stay. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Reinhold

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dieses Hotel anzubieten ist ein unwürdig für für Expedia!!!
2024년 4월에 2박 숙박함
답변 제공: Samita 님, 2024년 5월 3일
Hi Reinhold, We apologize for any inconvenience or disappointment you may have encountered during your stay in our hotel. Providing a positive experience for our customers is our top priority, and we regret that we fell short of meeting your expectations. We would like the opportunity to make things right and regain your trust. If you would be willing to give us another chance.

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close and within walking distance to many things
2024년 4월에 1박 숙박함
답변 제공: Management Team 님, 2024년 4월 30일
Thank you for your kind feedback! We're delighted to hear that you enjoyed the convenience of our location. We strive to provide a great experience for all our guests and are glad you had a pleasant stay. We look forward to welcoming you back soon!

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was on the route back to Alaska, so convenient. I could hear the couple next door talking, the room was basic but clean. The beds/ pillows were not what I would pick for myself - but everyone likes something different.
2024년 4월에 1박 숙박함
답변 제공: ss 님, 2024년 4월 25일
We're sorry to hear that your experience did not meet your expectations. We apologize for the inconvenience and understand your frustration. We've addressed your concerns with our team and are working on making improvements. Thank you again for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

Earl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A view of the river
2024년 4월에 1박 숙박함
답변 제공: samita 님, 2024년 4월 18일
Dear Earl, thank you for your feedback

6/10 - 괜찮아요

Keith

별로예요: 숙박 시설 상태 및 시설
Heater in my room does not work. It is freezing in here.
2024년 4월에 1박 숙박함
답변 제공: sk 님, 2024년 4월 16일
We're truly sorry to hear about your experience and any inconvenience it may have caused you. We strive to provide excellent service to all our customers, and we regret that we fell short of your expectations on this occasion. Thank you for bringing issue about heating to our attention. We sincerely apologize for the disappointing experience you had with us. Your feedback is invaluable to us as we continuously strive to improve our services.

10/10 - 훌륭해요

munedad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to downtown shopping and nice walk by the river.
2024년 4월에 2박 숙박함
답변 제공: Samita 님, 2024년 4월 11일
Dear Munedad, thank you for your feedback.

6/10 - 괜찮아요

Harry

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Very basic room, somewhat clean, comfortable bed, tv channels not working, couple light bulbs missing, could hear next room sounds, could smell herbal smoke in hallway, and like many hotels they house freebeeloaders
2024년 4월에 1박 숙박함
답변 제공: Samita 님, 2024년 4월 10일
Dear Harry, We sincerely apologies for the inconvenience you experienced during your stay. We take your feedback seriously and are fully committed to making the necessary improvements to ensure that all our customers receive the exceptional service they deserve.

8/10 - 좋아요

Stephen

I had no problems. A bit Spartan but clean and comfortable. Good temperature control.
2024년 4월에 2박 숙박함
답변 제공: Samita 님, 2024년 4월 9일
Dear Stephen, thank you for your feedback.

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in around 4 just to walk out and get another hotel. This place was very dirty and disgusting when I walked in, I went to see the bathroom, eye lash extension and hair on the sink and bath had some hairs and dirty water saved up and worst of all the toilet see had pee on it. The bed was rocked hard and dirty with stains and hairs the room looked like it wasn’t even swept. Expedia called the management to see if I can get a refund and they said no because I have been check in more than a hour even tho it was less than 10 min before I walked out very disgusting do not go here. They can keep my payment I guess and use it to fix the place up I wish I can leave a negative rating.
2024년 4월에 1박 숙박함
답변 제공: Samita 님, 2024년 4월 8일
Dear Jose, We're truly sorry to hear about your less than satisfactory experience. Your satisfaction is our top priority, and we deeply regret that we fell short of meeting your expectations. We understand the frustration this may have caused you, and we want to assure you that we are taking your feedback seriously, and we are committed to making improvements based on your insights.

6/10 - 괜찮아요

Marcus 님, Eagle River

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I had the right expectations when I arrived, I got what I paid for. The beds were clean and everything else was dirty. I can tell that underneath the bed hasnt had eyes on in a very long time. But I wasn’t surprised, bc i booked the cheapest room I can find so I can sleep 6 hrs. Had my wife been traveling with me, would be grounds for an argument. Luckily, im rolling solo. The staff was nice and some of the other guest were sketchy. The price for the room was perfect.
2024년 3월에 1박 숙박함
답변 제공: Samita 님, 2024년 3월 24일
Dear Marcus, We're truly sorry to hear about your experience and any inconvenience it may have caused you. We value your feedback as it helps us to continuously enhance our services.

10/10 - 훌륭해요

Raul

좋아요: 청결 상태
Too much cigarrete smell in the room
2024년 3월에 1박 숙박함
답변 제공: Samita 님, 2024년 3월 24일
Dear Raul, We sincerely apologize for the disappointing experience you had with us. Your feedback is invaluable to us as we continuously strive to improve our services.

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: sk 님, 2024년 3월 18일
Dear BrianThank you for taking the time to share your feedback. We genuinely appreciate your input, and we're sorry to hear about your experience. Your satisfaction is our top priority, and we take all feedback seriously.We apologize if our service did not meet your expectations, and we would like to learn more about your specific concerns. Could you please provide more details or contact us directly at 867-667-7801 This will help us investigate the issue and work towards a resolution.At river view hotel we are committed to continuous improvement, and your insights are invaluable in helping us enhance our offerings. We understand that every customer's experience is crucial, and we want to ensure that we address any issues promptly.Once again, we appreciate your feedback and thank you for bringing this to our attention. We hope to have the opportunity to make it right and regain your trust.Best regards,skfront desk

6/10 - 괜찮아요

Soyeon

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It is located in downtown. There are many good places (culture center, museum, art gallery, souvenir shops, ...) Most of all, it is not expensive to stay several days. However, it is old so a little problem. Fortunately, every staffs help me. Maybe, they will heip you!
2024년 2월에 2박 숙박함
답변 제공: Samita 님, 2024년 2월 28일
Dear Soyeon, thank you for taking the time to share your feedback. we're sorry to hear about your experience. Your satisfaction is our top priority, and we take all feedback seriously.

2/10 - 너무 별로예요

yingpieng

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: SK 님, 2024년 3월 3일
Thank you for sharing your feedback. We're sorry to hear about your experience, and we apologize for any inconvenience. We take your comments seriously and will use them to improve our services. If you'd like to discuss your concerns further, please reach out to us directly. We appreciate your input. Best regards, front desk sk

6/10 - 괜찮아요

Rukmendhar

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: SK 님, 2024년 3월 3일
Thank you for sharing your feedback. We're sorry to hear about your experience, and we apologize for any inconvenience. We take your comments seriously and will use them to improve our services. If you'd like to discuss your concerns further, please reach out to us directly. We appreciate your input. Best regards, front desk sk

10/10 - 훌륭해요

Chandra 님, Skagway

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and service was great! The property is old, it does need some fixing up.
2024년 2월에 1박 숙박함
답변 제공: Samita 님, 2024년 2월 26일
Thank you for your feedback

4/10 - 별로예요

ISIS NADIA

2024년 2월에 1박 숙박함
답변 제공: SK 님, 2024년 3월 23일
Dear ISIS NADIAThank you for taking the time to share your feedback. We genuinely appreciate your input, and we're sorry to hear about your experience. Your satisfaction is our top priority, and we take all feedback seriously. We apologize if our service did not meet your expectations, and we would like to learn more about your specific concerns. Could you please provide more details or contact us directly at 867-667-7801 This will help us investigate the issue and work towards a resolution. At river view hotel, we are committed to continuous improvement, and your insights are invaluable in helping us enhance our offerings. We understand that every customer's experience is crucial, and we want to ensure that we address any issues promptly. Once again, we appreciate your feedback and thank you for bringing this to our attention. We hope to have the opportunity to make it right and regain your trust.

4/10 - 별로예요

Karin Inge

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's an older property, which is what it is, but it's also very dirty. The baseboards and walls are were so disgusting in the room, particulaly the bathroom, I actually washed them in the bathroom, along with cleaning the shower before getting in. Also, the little baskets with toiletries, the toilet surround and around the toilet screws that hold the seat on were covered in old urine. If we hadn't prepaid, we would not have stayed there. The staff need to be trained, because they actually made the effort to clean our room. The front desk girls were not very pleasant, but they weren't rude either. Still, for a hospitality job, it would be nice to receive a smile at least when checking in. We had a really nice view of the river, but the window sills were so gross, we also wiped those down before being able to enjoy the view. It's a shame, because this place has real potential. The location is good and our room was quite spacious and comfortable. The river view is very pleasant too. And as for the lobbby, it looks more like a community center than a hotel entrance. Overall, we would not recommend this place and we would not stay there again. One more thing to note, it is supposed to be non-smoking, but that rule is definitely not enforced.
2024년 2월에 4박 숙박함
답변 제공: Samita 님, 2024년 2월 21일
Hi Karin,We sincerely apologize for any inconvenience this may have caused. Thank you for taking the time to share your feedback with us. It provides valuable insights into areas where we can enhance our services. Your concerns have not gone unnoticed, and we want to assure you that we are committed to addressing the issues you raised. We look forward to the opportunity to serve you better in the future.

8/10 - 좋아요

Marc

2024년 2월에 3박 숙박함
답변 제공: SK 님, 2024년 3월 23일
THANK YOU SO MUCH FOR STAYING AT CANADAS BEST VALUE INN.

2/10 - 너무 별로예요

ISIS NADIA

2024년 2월에 1박 숙박함
답변 제공: SIK 님, 2024년 3월 3일
Thank you for sharing your feedback. We're sorry to hear about your experience, and we apologize for any inconvenience. We take your comments seriously and will use them to improve our services. If you'd like to discuss your concerns further, please reach out to us directly. We appreciate your input. Best regards, front desk sk

6/10 - 괜찮아요

Soyeon

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It is located near the river and closed tour attraction. This motel is old so it needs some renovation. I think this inn keeps historical story. Every staff is very kind. Thank you!
2024년 2월에 1박 숙박함
답변 제공: Samita 님, 2024년 2월 19일
Thank you for taking the time to share your thoughts and feedback. We've taken your comments to heart and want to assure you that we are committed to continually improving our service

8/10 - 좋아요

EUGENE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good for a short stay.
2024년 2월에 1박 숙박함
답변 제공: Samita 님, 2024년 2월 19일
Thank you for your feedback.

2/10 - 너무 별로예요

Hayoung

2024년 2월에 2박 숙박함
답변 제공: sk 님, 2024년 3월 23일
Dear Hayoung Thank you for taking the time to share your feedback. We genuinely appreciate your input, and we're sorry to hear about your experience. Your satisfaction is our top priority, and we take all feedback seriously. We apologize if our service did not meet your expectations, and we would like to learn more about your specific concerns. Could you please provide more details or contact us directly at 867-667-7801 This will help us investigate the issue and work towards a resolution. At river view hotel, we are committed to continuous improvement, and your insights are invaluable in helping us enhance our offerings. We understand that every customer's experience is crucial, and we want to ensure that we address any issues promptly. Once again, we appreciate your feedback and thank you for bringing this to our attention. We hope to have the opportunity to make it right and regain your trust. Best regards

6/10 - 괜찮아요

Patricia

Dirty floor and bathroom tub
2024년 2월에 1박 숙박함
답변 제공: Samita 님, 2024년 2월 8일
Dear Patricia, I'm sorry to hear that you had a bad experience in our hotel. We always strive to improve our services, so we'll consider your customer feedback.” “Thank you for bringing this to our attention. We're sorry for the inconvenience, and we'll do everything we can to fix the issue.”

8/10 - 좋아요

Vincent

2024년 1월에 4박 숙박함
답변 제공: ss 님, 2024년 2월 22일
thank you so much for your feedback

10/10 - 훌륭해요

Monica Liliana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicación
2024년 2월에 1박 숙박함
답변 제공: Samita 님, 2024년 2월 6일
Thank you for your feedback

10/10 - 훌륭해요

Annette

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Second time staying. Comfortable, affordable, convenient location. Pet friendly. No complaints.
2024년 1월에 1박 숙박함
답변 제공: Canadas Best Value Inn - River View Hotel Team 님, 2024년 2월 1일
Thank you so much for taking the time to post a review.We are so delighted to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon. Thanks again!

8/10 - 좋아요

Terry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's very reasonably priced, room was clean. Very colourful neighborhood. And it's warm, important in a Yukon winter
2024년 1월에 1박 숙박함
답변 제공: The management team 님, 2024년 1월 25일
Dear Terry,Thank you so much for taking the time to post a review.We are so delighted to hear that you enjoyed your stay with us, and that your room is clean and warm at a reasonable price as the highlight.We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon. Thanks again!

8/10 - 좋아요

Ayswarya

2024년 1월에 3박 숙박함
답변 제공: sk 님, 2024년 1월 24일
Thank you so much for staying at Canadas Best Value Inn.

8/10 - 좋아요

Kelsey

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and when I had an issue they were on top of it and super awesome.
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 18일
Dear Kelsey,Thank you so much for taking the time to share your positive review with us! We are thrilled to hear that you enjoyed your stay at our hotel.It's always a pleasure to know that our guests appreciate the efforts we put into creating a comfortable and welcoming environment. We take pride in providing exceptional service, and your kind words motivate us to continue delivering the best experience possible.We hope to have the pleasure of hosting you again in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. Your feedback is invaluable to us.Once again, thank you for choosing our hotel, and we look forward to welcoming you back soon!

6/10 - 괜찮아요

So Yeon

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is not bad but very old. I think it needs to renovate the building. The staff was kind.
2024년 1월에 1박 숙박함
답변 제공: – Canadas Best Value Inn - River View Hotel Team 님, 2024년 1월 10일
Dear So Yeon,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations during your time at our hotel. Your feedback is invaluable to us as it helps us identify areas that need improvement.We appreciate your patronage and hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.

10/10 - 훌륭해요

Mustafa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is suitable for overnight stay.. The rooms are spacious with clean bathroom.
2024년 1월에 1박 숙박함
답변 제공: – Canadas Best Value Inn - River View Hotel Team 님, 2024년 1월 8일
Dear Mustafa,Thank you so much for taking the time to post a review.We are so delighted to hear that you enjoyed your stay with us, and that the spacious rooms and clean bathroom were particular highlightsWe work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon. Thanks again!

4/10 - 별로예요

crystal

2024년 1월에 1박 숙박함
답변 제공: – Canadas Best Value Inn - River View Hotel Team 님, 2024년 1월 10일
Dear Crystal,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations during your time at our hotel. Your feedback is invaluable to us as it helps us identify areas that need improvement.We appreciate your patronage and hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.

10/10 - 훌륭해요

Annette

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For $80 a night, and pet friendly - you can't go wrong. The room was clean, comfortable. Great location: close to amenities, at the river front with trail, park, and playground for the kids. For these reasons, I don't have any complaints at all.
2023년 12월에 1박 숙박함
답변 제공: Canadas Best Value Inn - River View Hotel Team 님, 2024년 1월 5일
Dear Annette,We are delighted to hear that you enjoyed your stay at our hotel, particularly the cleanliness in the room and it's great location.We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.If you’re traveling to our area gain soon, don’t hesitate reach out to us.Happy New Year!

10/10 - 훌륭해요

Shoichiro

2023년 12월에 2박 숙박함
답변 제공: sk 님, 2024년 1월 19일
thank you so much for your valuable feedback.

2/10 - 너무 별로예요

Peter

2023년 12월에 1박 숙박함
답변 제공: Samita 님, 2023년 12월 26일
Dear Peter, We are sorry to learn your stay didn't match your expectations. Please be assured that your feedback is invaluable to us, as it guides our continuous efforts to improve and exceed your expectations.

8/10 - 좋아요

SUKI

2023년 12월에 1박 숙박함
답변 제공: The Management Team 님, 2024년 1월 5일
Dear Suki,Thank you so much for taking the time to post a review.We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, the review like yours is truly rewarding.We’d love to welcome you back soon. Thanks again!

6/10 - 괜찮아요

Ben

좋아요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: wsk 님, 2023년 12월 20일
Thank you so much for staying at Canadas Best Value Inn.

8/10 - 좋아요

Sheila

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: sk 님, 2023년 12월 20일
Thank you so much for staying at Canadas Best Value Inn.

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, a little bit of noise due to repairs, nothing noticeable.
2023년 11월에 3박 숙박함
답변 제공: Samita 님, 2023년 11월 28일
Thank you for your feedback.

2/10 - 너무 별로예요

Nataleaha

2023년 11월에 1박 숙박함
답변 제공: sk 님, 2023년 11월 22일
Dear Nataleaha,Thank you for taking the time to share your feedback regarding your recent experience. We value all customer opinions, including those that highlight areas where we can improve.We apologize if your experience fell short of your expectations. We always strive to provide the highest level of service and satisfaction to our customers, and we regret that we did not meet those standards in your case. Your feedback is essential to us as it helps us identify areas for improvement and make the necessary adjustments.We would greatly appreciate the opportunity to address your concerns in more detail and find a resolution that meets your satisfaction. We encourage you to reach out to our customer support team at [contact information] so that we can further discuss the issues you encountered and work towards a solution.We value your patronage and hope to have the chance to restore your trust in our company. Thank you again for bringing your concerns to our attention, and we look forward to the opportunity to make things right.Best regards,

2/10 - 너무 별로예요

Chase

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel I have ever stayed in definitely a dive forsure
2023년 11월에 1박 숙박함
답변 제공: Samita 님, 2023년 11월 20일
Dear Chase, .We're truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience this may have caused.

4/10 - 별로예요

Shelly

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Window was open and room was frozen when we arrived. Heat did not work. Had to be put in a different room. The shower head was at about 4’8” and 30,000pounds of pressure. Everything (space heater, microwave, fridge and coffee maker were plugged into a power bar that was hanging off the ground. This place will burn down someday. SUPER noisy at night.
2023년 11월에 1박 숙박함
답변 제공: Samita 님, 2023년 11월 20일
Dear Shelly, we are genuinely sorry to learn about the inconvenience and disappointment you experienced during your recent stay in our hotel. We take your feedback seriously and will use it as a learning opportunity to improve our services.

8/10 - 좋아요

Jeremy

2023년 11월에 1박 숙박함
답변 제공: sk 님, 2023년 11월 22일
thank you so much for your feedback.