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"Excellent customer service."

"Clean room, excellent staff, and a really great location for exploring Manchester."

"Excellent location - we arrived by train at Picadilly and it’s a two minute walk. Also walked to the Coop Live arena from hotel - about 30 mins walk. "

"The room was in poor condition, cleanliness was lacking, breakfast didn’t start until 8am considering lots of tenants where taking part in the marathon "

"Very clean room, thanks to Preston and other bar staff, great breakfast buffet see you again soon."

"The room was lovely and tidy. Facilities within the room were fine but we could have benefited from more breakfast tea bags available in the room. Lovely hot water and comfortable bed. Pool was well maintained and a nice temperature. The breakfast was delicious! Lots of variation, all hot and very tasty."

"Fantastic stay. Helpful attentive staff member on check in (Tom?) Room lovely and clean and really well equipped. Bed comfortable. Will stay again"

"Our main complaint was that we could clearly hear the people in the room next door. Otherwise the hotel was fine."

"Faultless stay. All well - room, shower, breakfast, check-in and out. "