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루스벨트 호텔 여행 후기

3 out of 5
루스벨트 호텔
1001 24th St W, Williston, ND

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 163개 이용 후기 중 51개" "
평점 8 - 좋아요. 163개 이용 후기 중 50개" "
평점 6 - 괜찮아요. 163개 이용 후기 중 26개" "
평점 4 - 별로예요. 163개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 163개 이용 후기 중 18개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

Megan

가족 여행
좋아요: 직원 및 서비스
Overall rooms were clean...just musty smelling and dated. The window was not closed nor latched, and we were on ground floor. Beds were comfortable and staff was all friendly. Nice central location foe our needs.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

John 님, Williston

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New management has made this a much better place to stay. Its cleaner the breakfast is better and the staff is great. I highly recommend this place.

4/10 - 별로예요

Keith

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In this case you get what you pay for so I shouldn’t complain, but Expedia keeps begging for a review, so…
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Scott 님, Williston

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great management, very friendly staff, and its a very clean and safe hotel. I would recommend it anyone.
2024년 4월에 4박 숙박함
답변 제공: Amrit Singh, GM 님, 2024년 4월 20일
Hello ScottWe're delighted that you and your furry friends had a wonderful stay with us! Thank you for choosing our pet-friendly hotel and for sharing your experience. We're glad to hear that our accommodations met your needs, and we look forward to hosting you and your pets again in the future!

10/10 - 훌륭해요

John 님, Williston

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is definitely the better of the low cost hotels in the area. The management is very nice, the entire staff is great, and its definitely clean and safe. I stayed here for a few months and I am very happy with my time i was there.
2024년 4월에 1박 숙박함
답변 제공: Amrit Singh, GM 님, 2024년 4월 20일
Hello JohnThank you so much for the fantastic review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we hope to welcome you back again soon!

4/10 - 별로예요

JULIANNE DE

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was nothing exciting. They had French toast and waffles three different ways. They require a $250 damage deposit, even tho my room window was broken and had no screen. When I pointed it out, they didn’t even change my room.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Chris

별로예요: 숙박 시설 상태 및 시설
GO ELSEWHERE if you expect breakfast
Breakfast was a complete joke. They had sausage chuncks that tasted like they had be reheated 4 days, pre made pancakes and make yourself waffles but NO SYRUP. This was the extent of breakfast. There was no plates or cups in the eating area. The coffee was luke warm, the water pitcher was left from the day before as it was room temperature. The OJ machine spit water all over the person getting juice. The room on the other hand was fine, missing some things and the toilet made noise all night, but the bed was good and seemed clean. TV was fine.
This would have been fine for breakfast if they had syrup
Notice the broken cabinets and big dried up pancake batter on the floor
This is where cups would be if they had hot coffee or wanted you to have juice
The extent of breakfast at 7:35am
2024년 2월에 1박 숙박함
답변 제공: Maddie 님, 2024년 2월 7일
Good afternoon, Chris. Thank you for your thorough feedback, I am going to be utilizing it as a training tool for my team. I apologize that breakfast was unsatisfactory for your stay, and can assure you that we are taking steps to improve our breakfast offerings and setup. Thank you, Maddie DavisGeneral Manager

10/10 - 훌륭해요

Carvel

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Donna

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Jamie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was honestly the filthiest hotel I've ever been in. Disgustingly dirty. There were full garbage bags sitting in halls. It seemed it hadn't been vacuumed or cleaned for days. There was bad odor everywhere. It was so bad I wanted to leave as soon as I arrived but I couldn't get a refund. Do not stay here.

2/10 - 너무 별로예요

Rebecca

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Shawn

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no extra plug ins for phones exc. But iverall it was a nice stay.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Frank

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs new facelift
Hotel needs major renovations and to remove mold in elevator.
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

satty

좋아요: 청결 상태
별로예요: 직원 및 서비스
Unfriendly staff at the front desk Not a good experience
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

James

2023년 9월에 1박 숙박함

8/10 - 좋아요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Beatriz

Nunca hubo nadie que me atendiera cuando quería registrar mi entrada.dure 1 hora esperando que alguien llega a atenderme y ni siquiera respondían al telefono
2023년 8월에 1박 숙박함

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable and clean
2023년 8월에 1박 숙박함

8/10 - 좋아요

Velvette

좋아요: 청결 상태, 직원 및 서비스
Room was clean and quiet
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Chris

별로예요: 숙박 시설 상태 및 시설
Hg
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Erma

좋아요: 청결 상태
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

별로예요: 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Alan

Tried to check in around 9:00pm, they said the room wasn’t ready and to come back in 1 hour. Came back in 1 hour and had to wait an additional 20 minutes. By this point we were really tired so didn’t shower. Got up around 5am to take a shower, couldn’t shower due to the faucet handle missing. Very unhappy.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Brooke or Darren

가족 여행
Stayed here for paddle fishing. Not a bad hotel.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was clean staff was nice ,only had one ice machine working but once I figured that out and found it ,it was ok would stay there again
2023년 4월에 5박 숙박함

4/10 - 별로예요

Daniel

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is very run down. Shower had mold all around the caulking. Tub drained extremely slow and was ankle high when showering.
2023년 4월에 7박 숙박함

2/10 - 너무 별로예요

Lauren

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Huge mistake!
The first room smelled of cigars & mold. I changed to a second room on a different floor and it smell the same but not as bad. After driving for 18 hours, all I wanted to do was rest. The smell kept me up and I didn’t get much sleep. The front desk clerk said that all the rooms smelled musty. The room number plaque was on the floor, not on the door or wall. There breakfast was under cooked. There was no eggs, and nobody at the front desk to talk about this problem. This was at 7am. I will be coming to Williston on business once a week, I will not book this hotel again!
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Got locked out of my rooom for my last night. When I asked to be let back in, I got charged for it. Poor service
2023년 2월에 3박 숙박함

6/10 - 괜찮아요

Lisa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

4/10 - 별로예요

Mapuana

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

4/10 - 별로예요

Deb

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in need of updating. The bathroom ceiling looked like it had a leak and the paint was peeling off. The continental breakfast promised during reservation was not served on Saturdays??? The staff was not friendly nor professional and I will not be saying here again especially since there are numerous other options in the area.This is not a "QUALITY" Inn!
2023년 2월에 1박 숙박함
답변 제공: tn 님, 2023년 2월 16일
Dear guest,Your feedback is very important to our business. First, thank you for staying with us. Second, thank you for sharing your experience.Our dedicated team is working on opportunities missed during your stay,and please be sure the issues are being addressed promptly.We promise a better experience and appreciate your business again.

2/10 - 너무 별로예요

Rosario

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Bashir

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

James

2023년 1월에 1박 숙박함

4/10 - 별로예요

Tia

6/10 - 괜찮아요

Tia

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower handle was broke ao water dripped constantly and the microwave had plates of food piled in it.
2022년 12월에 1박 숙박함
답변 제공: tn 님, 2022년 12월 20일
Dear Guest,Thank you for your feedback. This will help our facility to create and maintain a more enjoyable stay for our guestsOur maintenance team is correcting the issue and we hope to continue serving you better.Thank you again.

4/10 - 별로예요

El Hassane

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
Clogged bathtub
답변 제공: tn 님, 2022년 11월 29일
Thank you for staying with us.

2/10 - 너무 별로예요

Logan

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My worst stay in. Hotel ever! They had no quarters for the laundry room, the had no dryer sheet to buy. I couldn’t understand the employees at the front desk. Their English was so bad I couldn’t communicate with them. I asked to buy dryer sheets and she left and came back with an arm load of bedding. They overcharged my credit card by $30. Worst stay ever.
2022년 10월에 2박 숙박함
답변 제공: tn 님, 2022년 11월 29일
Valued guest,Sorry you had this unexpected experience during your stay. Our team is dedicated to helping guests. This wasn't helpfull and was addressed with the person on duty that day.We thannk you for your business.

10/10 - 훌륭해요

Simon

2022년 10월에 3박 숙박함

10/10 - 훌륭해요

José

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

José

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen servicio
2022년 10월에 1박 숙박함
답변 제공: tn 님, 2022년 10월 12일
Mucho gracias!

4/10 - 별로예요

Carl

좋아요: 청결 상태
별로예요: 객실의 편안함
Terrible bed
2022년 10월에 1박 숙박함
답변 제공: tn 님, 2022년 10월 12일
Your feedback is very important to us and we thank you for taking your time to let us know about your experience.Our team is addressing this issue to make your next stay more enjoyable.Thank you.

8/10 - 좋아요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not fancy, but nice.
The room was clean and the breakfast bar was better than anticipated.
2022년 9월에 1박 숙박함
답변 제공: tn 님, 2022년 10월 12일
Thank you for this feedback and we look forward to welcoming you back soon.

8/10 - 좋아요

george

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bit run down but price was right
2022년 8월에 1박 숙박함
답변 제공: tn 님, 2022년 10월 12일
Thank you for your business!

2/10 - 너무 별로예요

Donald

i booked a room through Expedia and they did not have any rooms available? Very frustrating!
2022년 8월에 1박 숙박함
답변 제공: tn 님, 2022년 10월 12일
On behalf of our team, we would like to apologize for the inconvenience that occured. We are working on the issue and promise a better experience to you and other future guests.

6/10 - 괜찮아요

Randall

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: tn 님, 2022년 8월 24일
Thank you for your feedback and we look forward to welcoming you back soon.

4/10 - 별로예요

Donald

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Allan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Met our needs
2022년 8월에 1박 숙박함
답변 제공: tn 님, 2022년 8월 24일
Really appreciate your business and looking forward to welcoming you back soon.

4/10 - 별로예요

Josh

2022년 7월에 1박 숙박함
답변 제공: tn 님, 2022년 7월 28일
Thank you for your feedback. Our team is reviewing areas of opportunities and seriously addressing themto provide our guests with a great experience.