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로드웨이 인 & 스위트 윌밍턴 노스 여행 후기

2 out of 5
로드웨이 인 & 스위트 윌밍턴 노스
5025 Market Street, Wilmington, NC

이용 후기

5.0
평점 10 - 훌륭해요. 658개 이용 후기 중 60개" "
평점 8 - 좋아요. 658개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 658개 이용 후기 중 151개" "
평점 4 - 별로예요. 658개 이용 후기 중 138개" "
평점 2 - 너무 별로예요. 658개 이용 후기 중 207개" "

5.0/10

청결 상태

6.6/10

직원 및 서비스

4.4/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

6/10 - 괜찮아요

JAEHWA 님, 대구

좋아요: 직원 및 서비스, 객실의 편안함
하루 부담없이 지낼수 있는 호텔....
저렴한 가격에 다운타운까지 가깝고...완전 good

2/10 - 너무 별로예요

Tabbitha

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very dirty and the water did not work in the shower. I did not expect it to be the best, but this was just beyond ridiculous. The roon is worth $10 a night at best.

4/10 - 별로예요

Isabella

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Renetha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and staff was excellent
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Chris

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I was over charged after I checked out from property. It has been a week and I still have not received my 400$
2024년 3월에 7박 숙박함

8/10 - 좋아요

Laureen

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marissa 님, Pontotoc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Decent price Good tv Fair prices
2023년 12월에 1박 숙박함
답변 제공: chf 님, 2024년 2월 24일
Thank you

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was affordable & clean
2024년 1월에 1박 숙박함
답변 제공: chf 님, 2024년 2월 24일
Thank you

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I always stay here when I come to town they are very friendly
2023년 12월에 2박 숙박함
답변 제공: chf 님, 2024년 2월 24일
Thank you

4/10 - 별로예요

Jose

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not look like the photos
2023년 12월에 1박 숙박함
답변 제공: chf 님, 2024년 2월 24일
The photos will be updated as soon as we get through with the renovations. Thank you for letting us know.

4/10 - 별로예요

Jose 님, Wilmington

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They took my deposit from my credit card and kepted for a week
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

art

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

4/10 - 별로예요

Joseph

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ted

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not have a towel. My bed was sandy and dirty. The coffee table had not been cleaned off. Definitely a cheap place but not worth what they charged, but that’s what you get nowadays for trying to save money.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couples
I like staying here because it's convenient to where we go out and where we eat
2023년 11월에 2박 숙박함
답변 제공: chf 님, 2023년 11월 25일
Thank you

2/10 - 너무 별로예요

Dennis

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Insufficient towels; some lights not working; no light on one side of bed; no extra blankets; sink area light was a 4’ double tube shop light on its side with no cover; walls paper thin, heard next room conversations plain as day; next room TV could be heard same way; impossible to find local phone number to complain about noise, had to knock on neighbors door myself to get them to quiet down after 11:00 pm. Facial tissues not restocked by room service person, had to chase that down ourselves. Definitely not recommended.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Halie

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a place to stay and that was it. Upon check in my room was incredibly dirty but the type of dirty that was built up over time. There was marks on the sheets and it appears the door was kicked in at some point. The top lock was damaged and the bottom of the door splitting. The area was in a very sketchy part of town I felt like. There was constant sirens going around late at night and the walls were paper thin.
답변 제공: chf 님, 2023년 10월 28일
We are very sorry to read about the bad experience you had during your stay. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couples stay
I like staying here as it is convenient to restaurants and going out
2023년 10월에 2박 숙박함
답변 제공: chf 님, 2023년 10월 28일
thank you

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need more blankets
2023년 9월에 1박 숙박함
답변 제공: chf 님, 2023년 10월 28일
were working on that. thank you

8/10 - 좋아요

Jeanette

출장 여행
I liked the location because it was close to everything and it was quiet too
2023년 9월에 1박 숙박함
답변 제공: chf 님, 2023년 10월 28일
thank you

4/10 - 별로예요

Norma L

가족 여행
별로예요: 청결 상태
First and Last, Disgusting
It was disgusting, the bed seamed clean.
2023년 9월에 1박 숙박함
답변 제공: chf 님, 2023년 10월 28일
We are very sorry to read about the bad experience you had during your stay. Your feedback is important to us which is worrisome. We regret the inconvenience and will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Thomas

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: chf 님, 2023년 10월 28일
We regret the inconvenience you had incurred. We are trying to take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay. Sincerely, Hotel Manager

6/10 - 괜찮아요

Martine

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Endroit très sale. Laisse vraiment à désirer.
2023년 9월에 1박 숙박함
답변 제공: chf 님, 2023년 10월 28일
Lamentamos mucho leer acerca de la mala experiencia que tuvo durante su estadía. Tus comentarios son muy importantes para nosotros. Lamentamos el inconveniente que haya sufrido y tomaremos todas las medidas posibles para evitar tal experiencia para cualquier huésped. Esperamos que considere brindarnos otra oportunidad para brindarle una estadía mucho mejor. Atentamente, Gerente del Hotel

6/10 - 괜찮아요

Gina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cheap but needing a good clean
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Austin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great however the stay I regretted so much and seen far better places my curtains wouldnt stay so I was afraid someone could watch me sleep. There was food and stuff all around bed the room had roaches, there was noises constantly like people were breaking in. I had old soap in my shower and old trash in tub. I was showering and grabbed a towel and it had a stain since I didn't buy from them I take all this up with Expedia as I've been told by other places.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Aimee

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Samuel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was there for 4 days and housekeeping only came one time. my bed had sand on it. the lamp's plug was bent and the switch was broken. the grounds around it had trash all over it. when I arrived there was only half a roll of toilet paper and stains on the towels and on the sheet. the Wi-Fi signal didn't reach my room, so I had to use my phone's internet.
2023년 9월에 4박 숙박함

2/10 - 너무 별로예요

Ashley

별로예요: 청결 상태
2023년 7월에 4박 숙박함

2/10 - 너무 별로예요

Sam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Mae

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was for 2 nights and I stay here when I come to Wilmington and the staff are accommodating and the room is clean I like it and it's pretty well quiet as well
2023년 9월에 2박 숙박함
답변 제공: chf 님, 2023년 10월 28일
thank you

2/10 - 너무 별로예요

Kristy

별로예요: 숙박 시설 상태 및 시설
We found a dead bug in our bed and the room had a moldy smell.
2023년 9월에 3박 숙박함

4/10 - 별로예요

Coy

2023년 9월에 1박 숙박함

4/10 - 별로예요

Yameriletzy

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay one night only we came from charlotte, the sheets were durty. The room was durty. My sister room didn't have no towels. Theres no pool. Or nothing for kids. This hotel is more for like ppl to lave there.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Eliza

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property seemed clean but there was towels that we knew were not changed because it had new clothes stickers still stuck to them, dust and rusty hardware. Algae in the shower knob and dirty shower head, shower pressure was actually pretty good, loved that part. Microwave made a weird noise but worked. TV remote had a few buttons that didn’t work but I was still able to get Netflix but it was slow. Woke up super sore, bed was eh okayish. Window curtains were dirty and bathroom door would not shut correctly. Cheap price not going to lie, not sure I would come again.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really horrible
This hotel is possibly the worst one I’ve stayed in over the past 30yrs. Totally filthy room with a lot of people laying around in front of their rooms at night smoking cigarettes. It’s really not a motel but more of a low income housing unit and I really feel sorry for the proper who live there.
2023년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very poor hotel
This was the worst hotel in which I have ever stayed overnight. It was extremely unclean. The bathroom door did not have a doorknob. it didn't matter because it would close in the door jamb before scraping tight to the floor. The internet was not working properly. The parking lot was very dirty. Overall, this place looks like it will be condemned soon.
2023년 8월에 2박 숙박함

4/10 - 별로예요

Elizabeth 님, Yanceyville

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The housekeeping staff was super helpful and amazing, because when we got in our room, we could not get lights to work, there was mold behind the night stand, we had no towels or washcloths, or a phone to call the front desk. And when you check in they give you your remote to your tv. They gave me the wrong remote. The housekeeping staff took care of it all! Other than that it wasn't horrible. Just won't stay there again.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 26일
Dear Elizabeth,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the worst motel/hotel I have stayed at since 1977. Serious. Awful place. Filthy towel and floor towel. Tv did not work. Toilet paper holder was broken, towel holder broken and missing. Walls filthy. Housekeeping crew hides in back when they should be working. Awful filthy motel. This is not “you get what you pay for” because it’s much worse than that.
답변 제공: Hotel Manager 님, 2023년 7월 19일
Dear Guest, We apologize for the poor experience you had during your stay. It's disheartening to hear about the cleanliness issues, the non-functional TV, and the broken amenities in your room. We take these matters seriously and will address them with our housekeeping and maintenance teams to ensure improvements are made. Your feedback is important to us, and we appreciate you bringing these issues to our attention. We understand your dissatisfaction, and we apologize for any negative impact on your stay. Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Randall

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a good bit of fecal matter on the toilet seat. No phone in the room, had to use my phone, look up the number to call the office and walk down there for a remote for the tv. Other than that not bad, the staff were friendly even while working in their tiny office with no AC.
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 19일
Dear Guest, Thank you for bringing these concerns to our attention. We apologize for the issues you experienced during your stay. The cleanliness and maintenance problems you described are not reflective of our standards, and we are taking immediate steps to address them. We appreciate your understanding and patience, and we assure you that improvements will be made to ensure a better experience for our guests. Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was the worst hotel/motel room I have been in since 1977...seriously. The room was filthy, the towel (just one) and bath mat were both stained like a carpenter had used them. The TV did not work, the toilet paper holder was broken, the towel rack was missing, the floors and walls were worse than dirty. The housekeeping crew hides in back rather than working. Awful awful, awful.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 17일
Dear Richard,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Hope you will reconsider.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Taylor

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was absolutely disgusting. For the price, I did not expect anything fancy, just a place to change and sleep after coming into town for an event. We weren’t planning to be in the room much but guys, this place is truly uninhabitable. Visible mold on the baseboards, along the shower wall, and on the shower curtain. Floor was wet and dirty. Hair and debris in wet spots all around the floor. Bedding was damp, room was stuffy and smelled moldy. The chain lock on the door was broken off, door and wall were dirty (honestly looked like someone or an animal had been locked in the room and tried to get out). I wish I had thought to take photos but we were so grossed out, we left after about 30 minutes. Really really bad. Pay more money to stay elsewhere. I wouldn’t have stayed here for free.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 17일
Dear Guest, We are very sorry to read about the poor experience you had during your stay. Please accept our sincere apologies, this is indeed very unfortunate. We will definitely verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage.Sincerely,Hotel Manager

10/10 - 훌륭해요

Arnulfo

출장 여행, 가족 여행
좋아요: 청결 상태
Amables y atentos..
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 17일
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

8/10 - 좋아요

Vicky

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 13일
Dear Vicky,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

4/10 - 별로예요

John

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It's a housing for unit not a motel, hotel at all.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 12일
Dear John,Thank you for your feedback. We apologize for any confusion regarding our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We appreciate your understanding and hope to have the opportunity to host you again in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Jerrell

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The floors in the room was nice . The door to the room was old and the door in the bathroom was as falling apart. When I arrived there was no towels or bath cloths. There was a half of roll of tissue. I called that front desk twice for them to bring some and I never received it. I had to go to the store to purchase tissue .
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 13일
Dear Jerrell,Thank you for your stay. We are really sorry for the inconvenience caused to you as mentioned in your negative feedback. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding. Please visit again.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Jesse

2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 12일
Dear Jesse,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

4/10 - 별로예요

Jayden

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 4일
Dear Guest,Thanks for your feedback and 2 ratings. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager