“The room we were initially assigned was completely different from the one we had carefully selected when making our booking.
We went back to reception to clarify the situation and were told that the photos shown on the website are only examples of what guests may get and do not necessarily represent the exact room they will be assigned. We found this quite disappointing, as we had specifically chosen the room based on the photos.
However, the receptionist was very accommodating and changed our...
“The room we were initially assigned was completely different from the one we had carefully selected when making our booking.
We went back to reception to clarify the situation and were told that the photos shown on the website are only examples of what guests may get and do not necessarily represent the exact room they will be assigned. We found this quite disappointing, as we had specifically chosen the room based on the photos.
However, the receptionist was very accommodating and changed our...
Annie