Dear Mr. Miri, Thank you for choosing us during your visit to Ho Tram. We would like to thank you for your review. Thank you very much for taking the time to give us your feedback. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations. We humbly apologize for any inconvenience to you . Your comments give us the opportunity to improve our service and I hope we have the chance to serve you better at Melia Ho Tram Beach Resort during the next trip. With my best regards, Snow Nguyen, Guest Experience Team

Dear Mr./ Ms. Sangbum, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Mr. Sim, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a good rating! We look forward to welcoming you back. Kind Regards, Khang Tran (Mr.) Guest Experience Team.

Dear Mr. Choi, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a good rating! We look forward to welcoming you back. Kind Regards, Khang Tran (Mr.) Guest Experience Team.

Dear NY,Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,

yoonjung 고객님께,고객님의 소중한 시간을 할애하시어 긍정적인 리뷰를 남겨주셔서 깊이 감사드립니다. 고객님이 저희 리조트에서 좋은 시간을 보내셨다니, 매우 영광스럽습니다. 또한, 고객님의 리뷰를 저희 팀과 함께 공유할 수 있게 되어 정말 기쁜 마음입니다. 저희는 가까운 미래에 고객님을 Melia Ho Tram Beach Resort에서 다시 뵙기를 바라겠습니다. 감사합니다.

Dear YOSEP,Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.Kind Regards,

Dear Mr./Ms. Iea, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a perfect rating! We look forward to welcoming you back. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Mr./Ms. Sung Young, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a perfect rating! We look forward to welcoming you back. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Mr. Song and family, Thank you for choosing our resort for your recent stay in Ho Tram. We would like to also thank you for your spending your time to share your feedback in details via phone related to the room experience. Thank you very much for taking the time to give us your feedback. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations. We humbly apologize for any inconvenience to you and your family and hope it did not mar the overall stay. Your comments give us the opportunity to improve our service and I hope we have the chance to serve your family better at Melia Ho Tram Beach Resort during the next trip. Warmest Regards, An Lai (Ms.) Guest Experience Team

Dear Mr. Lee,Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a perfect rating! We look forward to welcoming you back. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Mr. Park, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Valued Guest, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Ms. Kim, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a perfect rating! We look forward to welcoming you back. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Ms. Soo In, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a perfect rating! We look forward to welcoming you back. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Mr. Seo, Thank you for choosing us during your visit to Ho Tram. We would like to also thank you for your spending your time to provide us with your feedback. If your time allows, we would much appreciate for any further details you can share with us that will help us investigate what transpired and follow up all necessary steps to ensure such cases are not repeated. You can reach me via the email we had sent to you or by any means of communication. Thank you very much and looking forward to be hearing from you. With my best regards, An Lai (Ms.) Guest Experience Team

Dear Jin Young,Thanks for your support and leave score for us, we hope to have another opportunities to welcome you and your family stay with us in the near future.Merry Christmas

Dear Mr./ Ms. YEONGSEOK, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Diep Chau Guest Experience Team

Dear Mr./Ms. Oh, Thank you for sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you in Meliá Ho Tram Beach Resort. Kind Regards, An Lai (Ms.) Guest Experience Team

Dear Mr./Ms. Changsoo, Thank you for choosing our resort in Ho Tram. We would like to also thank you for your spending your time to provide us with your feedback regarding to the breakfast experience and restaurants' value. Thank you very much for taking the time to give us your feedback. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations. We humbly apologize for any inconvenience to you and your family and hope it did not mar the overall stay. Your comments give us the opportunity to improve our service and I hope we have the chance to serve you better at Melia Ho Tram Beach Resort during the next trip. Please let me know if I can be of any personal assistance and once again thank you for staying with us. With my best regards, An Lai - Guest Experience Team

Dear Mr./Ms. Jeongmin, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, An Lai - Guest Experience Team

Dear Valued Guest, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen Guest Experience Team

Dear JI-HYUN, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen Guest Experience Team

Dear Anonymous Thank you for choosing our resort in Ho Tram. We would like to also thank you for your spending your time to provide us with your feedback regarding to the visitors in your room, being surrounded by nature, we do share this beautiful home with many different types of wildlife - thank you for your kind understanding and bringing the issue to our attention. We do conduct regular fumigation in and around the resort to ensure the comfort of our guests. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen - Guest Experience Team

Dear Valued Guest, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen Guest Experience Team

Dear Valued Guest, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen Guest Experience Team

Dear Valued Guest, Thank you for staying with us and give perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen Guest Experience Team

Dear Valued Guest, Thank you for staying with us and give perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Snow Nguyen Guest Experience Team

Dear Hui Hyoun, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Sophie Nguyen Guest Experience Team

Dear Valued Guest, Thank you for choosing us during your visit to Ho Tram. We hope you and your family had a wonderful time and that you all were able to make the most of our services and entertainment throughout the resort. We would like to also thank you for your spending your time to provide us with your feedback regarding to room conditions. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectation. Once again, thank you for visiting us in Ho Tram and please do not hesitate to contact me for your next trip as it will be a pleasure to host you again! Kind Regards, Sophie Nguyen Guest Experience Team

Dear Jin Seong, Thank you for staying with us and sharing your impression. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Sophie Nguyen Guest Experience Team

Dear Mr.YoungJung Shon, On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a perfect rating on Expedia! We are thrilled to read that you have enjoyed every single aspect of our hotel and that we have exceeded your expectations. I have gladly shared your kind review with the team. We look forward to welcoming you soon. Kinds Regards, Mintie Duong Guest Experience Supervisor

Dear Mr.JONGGYU, On behalf of Melia Ho Tram Beach Resort team, we would like to thank you for giving us a perfect rating! I am happy the read that you enjoyed your experience with us. Looking forwards to welcome you back to Melia Ho Tram Beach Resort. We look forward to welcoming you soon. Kinds Regards, Mintie Duong Guest Experience Supervisor

Dear Stacy, Thank you for staying with us and sharing your impression. All Melia Ho Tram Beach Resort team works hard in order to provide the highest level of service and we are happy to know that we succeeded to do so. Beside that I have note down your comment about F&B service and share with related department. And we look forward to welcoming you back. Kind Regards

Dear Mr/Ms. hyekang, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team we would like to thank you for sharing your impression. We look forward to welcoming you back. Kind Regards, Jihee Seo Guest Experience Manager

Dear Valued guests, Thank you for staying with us. On behalf of Melia Ho Tram Beach Resort team I would like to thank you for giving us a perfect rating! We look forward to welcoming you back. Kind Regards, Jihee Seo Guest Experience Manager

Eunkyung 고객님께, 저희 멜리아 호짬 비치 리조트를 찾아주셔서 감사의 인사를 드립니다. 또한 고객님의 귀중한 시간을 내어 소중한 후기를 남겨주셔서 감사합니다. 저희 모든 임직원을 대신하여, 고객님을 모실 수 있어 큰 기쁨이었으며, 멀지 않은 미래에 꼭 다시 뵙기를 희망합니다.   감사합니다.

Dear MEANGSOO, Thank you for choosing Melia Ho Tram Beach Resort and for sharing your kind review. All Melia Ho Tram Beach Resort team works hard in order to provide the highest level of service and we are happy to know that we succeeded to do so. Also We appreciate your suggestion regarding transportation from airport. It will help us improve. We look forward to welcoming you soon. Kind Regards, Jihee Seo Guest Experience Manager

Dear Guhan, We appreciate your kind review and thank you for sharing it. I also have noted down your comments and shared it with the related department. Looking forwards to welcome you back to Melia Ho Tram Beach Resort. Kinds Regards,

Dear Mr/Ms, Thank you for staying with us and sharing the feedback. I am happy the read that you enjoyed your experience with us. I also have noted down your comments regarding beverage at pool and communication with staffs and shared it with the related department. Looking forwards to welcome you back to Melia Ho Tram Beach Resort. Kinds Regards,