요크, 잉글랜드의 가족 여행 호텔

“Good hotel if you're visiting the races and need somewhere to stay, although overpriced in my opinion.”

“The location is perfect for sightseeing in downtown York, and the breakfast is satisfactory, but the staff lack friendliness.”

“Hotel was ok and breakfast basic. Beds comfy but soundproofing between rooms very poor. Speaking to another guest who had very noisy Air con in their room. Front of house staff terrible about sorting his issues due to no continuity of staff doing shifts. All in all my stay was ok but staff very poorly trained, but that's what you tend to see in the low paid service sector in some hotels (not all). Coming back to York in a month and won't be using this hotel again.”

“Dated room , smelled of smoke , the bathroom door lock was broken . Noise from room next door from 3-4 am . Hotel doesn’t do food , we didn’t know we had to pay for parking that was another £15. We were only there from 9 pm till before 8 am the next day . Wouldn’t return ”

“Staff were wonderful, facilities really nice. Shame to have such limited parking and for this to be an extra charge. Our lights were not working in the room.”