온천

후키야 료칸 여행 후기

3 out of 5
후키야 료칸
398 Miyakami, Yugawara, Kanagawa

이용 후기

10

최고예요

평점 10 - 훌륭해요. 19개 이용 후기 중 19개" "
평점 8 - 좋아요. 19개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 19개 이용 후기 중 0개" "
평점 4 - 별로예요. 19개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 19개 이용 후기 중 0개" "

10/10

청결 상태

10/10

직원 및 서비스

10/10

편의 시설/서비스

10/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sungeun

2023년 10월에 1박 숙박함
답변 제공: Sean 님, 2023년 10월 11일
Thank you so much for rating a great score. Hope you come back when you have a chance to visit Japan again.

10/10 - 훌륭해요

SAMI

가족 여행
좋아요: 편의 시설/서비스
The property was a hidden gem. The staff, the service, the facilities, the food were excellent. We were upgraded as we realised on arrival that it would be difficult for us to sleep on futons. They were very accommodating to our needs. A little bit far from Hakone but worth the distance. Can’t recommend enough
2024년 4월에 2박 숙박함
답변 제공: Sean 님, 2024년 4월 29일
Thank you for your glowing review! We're delighted to hear that you found our property to be a hidden gem and that you were pleased with the staff, service, facilities, and food. Even though we're a bit away from Hakone, we're thrilled you found the distance worthwhile. We appreciate your high recommendation and look forward to having you as our guest again in the future. Thank you for choosing us for your stay!

10/10 - 훌륭해요

Beatriz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sean 님, 2024년 4월 29일
Thank you so much for staying at us. Please come back when you have any chance to go back to Japan.

10/10 - 훌륭해요

Yuan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional experience ! Very well kept Japanese traditional food service and building design. It’s a life time experience for us. Highly recommended and you will not disappointed!
2024년 4월에 1박 숙박함
답변 제공: Sean 님, 2024년 4월 29일
Thank you so much for your wonderful feedback! We are thrilled to hear that you had an exceptional experience with us and enjoyed the traditional Japanese food and the design of our building. It's truly heartening to know it was a memorable part of your journey. We aim to provide a unique and authentic experience to all our guests, and your recommendation means the world to us. We look forward to welcoming you back in the future. Thank you once again for choosing to stay with us!

10/10 - 훌륭해요

Anne

2023년 12월에 1박 숙박함
답변 제공: Sean 님, 2024년 2월 8일
Thank you so much for giving us a great score. Hope you will be back to Japan, when you have a chance to come to Japan.

10/10 - 훌륭해요

Gilbert

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible experience as the hostess (Seito or Seiko) was very helpful and engaging. She used a translator which made everything English friendly. Dinner and breakfast were so delicious and fulfilling. The hostess even reserved the best hot spring with a view for me. One night was worth it!
2023년 11월에 1박 숙박함
답변 제공: Sean 님, 2023년 11월 28일
Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed stay.We're also delighted that you found our meals delicious and fulfilling, and that you enjoyed the special hot spring with a view. It's gratifying to know that these efforts contributed to a memorable stay for you.We hope to have the pleasure of welcoming you back for another serene and enjoyable visit in the future.

10/10 - 훌륭해요

Katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing food, staff, and experience!
2023년 11월에 1박 숙박함
답변 제공: Sean 님, 2023년 11월 28일
Thank you so much for your enthusiastic review! We are absolutely delighted to hear that you enjoyed the food, our staff's service, and your overall experience at our hotel. Hope you will be back when you have a chance to come to Japan again.

10/10 - 훌륭해요

Hiromi

가족 여행
お食事やサービスもとても良く、温泉も色々あり、とても充実した一泊の温泉旅行でした。
2023년 11월에 1박 숙박함
답변 제공: Sean 님, 2023년 11월 20일
この度はご滞在頂きまして誠にありがとうございました。ふきやでの時間を楽しまれたとの事、何よりです。是非またお越しいただけますと幸いです。

10/10 - 훌륭해요

JunHong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and kind staffs
2023년 11월에 2박 숙박함
답변 제공: Fukiya 님, 2023년 11월 18일
Thank you.Please come again when you come to Japan.All the staff are waiting for you.

10/10 - 훌륭해요

Scott 님, Ormskirk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had such a wonderful time, we stayed in the room with the corner garden and it was amazing, but the best bit is the staff, we where looked after so well, you get food delivered to your room every evening and breakfast and what a meal that is! 11 course evening meal and a breakfast spread that will out do any buffet all special delivered to you. The onsen was wonder with lovely views very relaxing and clean. Overall one of our favourite moments of the whole trip!
2023년 10월에 2박 숙박함
답변 제공: Sean 님, 2023년 10월 31일
Dear Scott - Thank you for your heartwarming feedback. We're thrilled you enjoyed our garden corner room, the unique dining experience, and our scenic onsen. It's wonderful to hear that our team contributed to making your stay memorable. Your kind words are greatly appreciated, and we hope to welcome you back soon.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply Wonderful!
What a magical experience! My wife and I had a quick stay and had a wonderful time. It was our second trip to a traditional Ryokan and this experience far surpassed our first. Given our non-existent Japanese skills the interaction took place with an electronic translator (and I used google translate) but it only increased the joy of the experience! The food was amazing and the onsens lovely and sparkling clean!
2023년 10월에 1박 숙박함
답변 제공: Sean 님, 2023년 10월 13일
Thank you deeply for your kind words and taking the time to share your experience at our ryokan. We are honored to know that your stay with us surpassed your previous ryokan experience.Language is a beautiful medium, but sometimes, the joy truly lies in understanding beyond words. We are glad that despite the language barrier, we were able to connect and offer a memorable experience. Your patience and willingness to engage through translators is genuinely appreciated.It brings us immense joy to hear that you enjoyed our culinary offerings and the serene ambiance of our onsens. We take great pride in maintaining the authenticity and cleanliness of our facilities.We hope to have the pleasure of welcoming you and your wife back in the near future. Until then, please take care and treasure the memories of your time in Japan.

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely wonderful! Every detail perfect and service amazing. 5 stars
2023년 9월에 3박 숙박함
답변 제공: Sean 님, 2023년 9월 30일
Thank you very much for your comment. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back should you find the opportunity to visit Japan again!

10/10 - 훌륭해요

Xiao-Yu 님, Palo alto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sean 님, 2023년 9월 29일
Thank you very much for your positive feedback; it is greatly appreciated. We sincerely hope to have the opportunity to welcome you back should you visit Japan again.

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at Fukiya was absolutely the highlight of our Japan trip. We were well taken care of by the staff from the moment our taxi arrived at the property. We spent one night in the Type S room. The private backyard was a special touch. We explored and enjoy all the baths. Our dinner and breakfast were sensational. We were also given very thoughtful gifts which we will treasure for a long time. We definitely recommend anyone who is looking for an authentic ryokan experience to stay at Fukiya!
답변 제공: Sean 님, 2023년 9월 26일
Nancy - Thank you very much for your review! We are delighted to learn that you thoroughly enjoyed your stay at our hotel. We sincerely hope to have the pleasure of welcoming you back should you find yourself returning to Japan.Best,Sean

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay!
Absolutely lovely stay. Very relaxing. Spectacular food. Staff incredibly helpful and kind, despite my terrible Japanese!
2023년 8월에 2박 숙박함
답변 제공: Sean 님, 2023년 8월 18일
We greatly appreciate your recent visit and the wonderful feedback you shared. We cordially invite you to return to Fukiya whenever you have the opportunity to visit Japan again!

10/10 - 훌륭해요

TOMOHIRO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
湯河原の小高い位置にある旅館ですが、静かで景色も良くて、女将さんをはじめとしてスタッフのホスピタリティが大変良いです。洗練されたというよりも、居心地の良い旅館です。食事も細かいところまで対応して頂き、この点も非常に良かったです。付け加えになりますが、温泉もいい湯でした。また行きます。
2023년 8월에 1박 숙박함
답변 제공: 女将 님, 2023년 8월 6일
この度はご滞在頂きまして誠にありがとうございました。また素敵な内容の投稿に心より、感謝申し上げます。是非また機会を見つけてお出かけ頂けますと幸いです。どうぞ、引き続き、宜しくお願いします。

10/10 - 훌륭해요

Hideki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
love
Love this place. Great architecture. food. Service
2023년 7월에 1박 숙박함
답변 제공: Sean 님, 2023년 7월 30일
Thank you very much for choosing to stay with us and for providing such a wonderful review. We are delighted that you enjoyed accommodations, hospitality, and cuisine. Your kind words mean a lot to us. We would be truly grateful if you consider visiting us again whenever your schedule permits.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Sean 님, 2023년 7월 30일
Thank you so much for giving us a great score. Please come back when you have time.