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"Nice hotel, conveniently located close to the main street and shuttle bus stops. The room was newly renovated, very clean, comfy bed. The owners are on the top of all operations and everything runs smoothly with the excellent customer service. I'd highly recommend it for the potential guests."

"Everything about this hotel is excellent! The staff were very helpful from check-in to check out. Clean room, modern amenities, spacious, accommodating, helpful staff! Free pick up and drop off from Zermatt’s train terminal, free luggage storage service after we checked out and had to go skiing, they even let us use their spa shower after skiing. Will come back gain. Thank you Fleur de Zermatt! "

"Location: The hotel has been renovated in recent years, and you can tell! It’s beautifully done. Sat further up Zermatt the views are brilliant, but still within easy walking distance to the main stations; Zermatt Train station, Sunnegga Funicular, Gornergrat Station (our fav!) and the Matterhorn Glacier Paradise. Room: We stayed in a Double Room Matterhorn View (room number 601) - although no balcony the windows are plenty big enough to get a fantastic view. Definitely recommend upgrading to a view room if you can. Big bathroom with fab shower, and everything you could need, hair dryer, slippers, gowns, shampoo etc. Food: On our first night we had fondue in the Witch’eeese Fondue Hut - this was a great experience. The fondue was good, but what made it was the private setting, in a cozy, clean and warm hut. Breakfast was also great, with lots to choose from including made to order eggs. Spa: Even if you aren’t a ‘spa person’ (like me!) I guarantee you’ll enjoy this. It was so peaceful when we stayed, with plenty of places to sit / lay - most times we had all the pools to ourselves. The heated outside pool, is a cosy 30c with fab views of the Matterhorn. Ski Service: If you’re hiring skis while in Zermatt, remember to check with concierge. We got 15% off of ski, boot, helmet and poll hire. Not only that, your hire is delivered straight to a locker in the ski store (level -1 of the hotel) which you can access using your key card. The whole service was brilliant."

"We enjoy d the spotless room, the quaint ambiance of the hotel and the delicious breakfast. The austere front desk staff was kind and helpful."

"We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat "

"Very clean. Good location. Friendly staff"

"Spotless rooms . Cozy . Staff were courteous. Amenities would be great if coffee machine accepts cards ."

"Omg they treat you like family!"

"Everything was wonderful. Staff excellent, the room clean with no issues and a nice breakfast. Tea at 4 was a nice touch. "