“Booked a 320$ a night room,
1)the room was located in the basement
2) A/C was not functioning
3) HEATING could not be turned off.
4) management refused to give full refund , insisted we pay for maid service to make up the bed. We were in the room for 30 minutes maximum before we wanted to check out,( they informed us that there were no available rooms for us to switch to.)
5) the toilet leaked and soaked the floor with every flush.
6) bugs and spiders crawling on the carpet.
I understand this...
“Booked a 320$ a night room,
1)the room was located in the basement
2) A/C was not functioning
3) HEATING could not be turned off.
4) management refused to give full refund , insisted we pay for maid service to make up the bed. We were in the room for 30 minutes maximum before we wanted to check out,( they informed us that there were no available rooms for us to switch to.)
5) the toilet leaked and soaked the floor with every flush.
6) bugs and spiders crawling on the carpet.
I understand this...
Joseph