레이크 에리 아일랜드 2성급 호텔 추천

“Housekeeping was awful.”

“My stay at this hotel was one of the most disappointing hotel experiences I’ve ever had. From the moment I arrived, the staff was dismissive and unwelcoming. The night clerk, in particular, showed little interest in helping guests and provided no meaningful customer service. The room itself was unacceptable. It had a strong, unpleasant odor and did not appear to be properly cleaned or maintained. Instead of feeling comfortable, I spent my stay wondering why basic cleanliness standards weren’t...

“A”

“The hotel was very dirty. The hall entryway by the pool smells like sewer and one of our rooms was entered by staff when no housekeeping or anybody was supposed to enter when we left. The tag was on the door and when we got back the door was propped open.The breakfast consisted of waffles with a dispenser that barely poured out and boiled eggs that's it.”

“There were 2 giant fans in the hallway next to our room. I was never told why. There were burns in the tile in our bathroom tile, NON SMOKING ROOM. There Spiderwebs in bathroom and doorway, and hanging from ceiling. Then spider came down in bathroom, had to kill because 10yr old daughter. There were balls of other people's hair in corners of bathroom. Bath towels are children's size. I could barely cover my body with one, as an adult. There is nowhere to put your toiletries in the bathroom, I...

“Clean rooms and good breakfast, friendly staff.”