로렐 하이랜즈 2성급 호텔 추천

“Three night reservation with arrival date of July 5 made through Expedia, changes allowed until July 3. Had a flight delay the morning of July 4, unable to make it to the property the first night. Started calling the property at 0800, everything said refer email, could not call and talk to a human. Tried calling Expedia. Everything was AI. Was going to be charged an ADDITIONAL $25 to cancel one night with no refund of the cancelled night. Tried to change the dates, still making it a three night...

“처음에는 착오가 있어 방 배정에 약간의 문제가있었지만 그 이후 친절한 안내와 서비스로 너무 좋았습니다 조식서비스도 너무 좋았고 방청소도 잘해주셔서 너무 좋았습니다 감사합니다”

“Mattress was rock hard”

“Arrived at midnight on long trip to visit nephew in ICU. Woke up to find no water for shower. Was told it should be in soon for 3 hours. Kindly explained I needed to get to the hospital as I had to drive back home that night (5 hours). Took three hours for water to come on and it was brown and sudsy. Ran for a half hour and had to take a shower in water that was still light brown. Cut my stay at hospital in half. $500 for a trip to visit for 3 hours because of this stay. Was told I would...

“It wasn’t clean.”

“Pool was disgusting, unable to use it. Restaurant was closed, the breakfast was only cereal and Jimmy Dean microwave sandwiches. There old food left in the fridge in my room, housekeeping never did a thorough cleaning from the prior guest. The outside has overgrown weeds throughout the entire property. Everything I left my room, my electronic door alarm would go off and I told the front desk about it, but nobody ever repaired it. Lumber and contractor equipment left in the stairways and in the...

“Rooms were modern and clean. Staff super kind and helpful.”