Matsuda 3 Stars Hotels

"good"

"Comfortable business hotel conveniently located. Only complaint is lack of a guest lounge or a useable common space. Those benches facing the check-in counter do not count."

"The service is very good. The property itself looks old and tired. Value for money."

"A beautiful properly. We had a room with an onsen on our deck, it was supposed to have a lakeview but trees are all grown in and blocking. This place feels remote but there is a bus stop station close and the pirate ship/ cable cars. No stores or restaurants close by but we really enjoyed the breakfast and dinner buffets."

"The property was very clean. Close to the premium outlet and walking distance from the bus/train station. The staff were very friendly and helpful. "

"Great view of Mount Fuji just from the hotel room and restaurant. wing we stayed are spacious but need updates as there are not enough electric outlets and no USB plugs. Service is great and suggest add breakfast to your booking as it is really good deal."

"We live Toyoko Inn hotels. We always tried to book it if possible. The hotels are near train stations within walking distance. Free breakfast with simple food which are adequate. Good facilities. Very clean. Beds were a bit hard but still comfortable to sleep on. Bathroom was compact . Reception staff have limited English but no problem with check in. Service with a smile. It was such a great value for money."

"Very good location near Atami station. I've stayed many times."

"It was a great easy stay for my children and I. 😊"

"Great ryokan experience. The rooms were spacious, comfortable and well stocked. The food was phenomenal. We stayed for two nights and they had a different menu each day. The service was exemplary. We brought our 4 month old baby boy and they went out of the way to accommodate us. They put us in a slightly more secluded room and dining section so we didn’t need to feel bad when he cried. They set up a little bed for him at dinner time. "

"My husband and I would come back here in a heartbeat. We were blown away with the breaktfast and dinner each day. We were so stuffed and impressed by the presentation. We booked the private baths without any issues and we were lucky that each time it was available for us. The staff was so nice and welcoming. They picked us up from the train station and drove us to the closest bus station on our free day in Hakone, we thought that was very helpful because walking to the station would be...

"The room was fabulous. Service staff are very friendly. There are a lot of activities to do in the hotel. Living close to nature. The only downside is that it is not near the train station, you have to call the hotel to get someone to fetch you (Limit 6pm). Additionally, there aren't a lot of shops around but everything can be found in the hotel itself."

"Friendly English speaking staff for US traveler. Clean room, comfortable bed, walking distance to Gotemba Premium Outlet. Shuttle bus to highway bus station. "

"Great stay that was very close to Fujisan/Mt Fuji station! "

"Nice place to satay. Nice breakfast. There is only one elevator, and it may take some time."

"The room was small. It would have been better if they lut water bottle in the room rather than having customers carry to room with all the luggages."

"The room was small-ish but very clean. Convenient located near grocery stores, restaurant, convenience and drug stores. Very quiet and nice. "

"Very clean and hot spring bath is a unique experience. The staff are very friendly. Breakfast is the best!"

"The hotel was quite far from the station and the room was quite small and smelly. Although the staff was polite when they are at the front desk, their assistance was bare minimum. I have stayed at a few other APA hotels, and they have been so positive and pleasant, so this stay at Hachioji was a disappointment. "

"Nice view of Bell rock and kind support for using text any info and request. I went to many point based on it. "