Austin 4 Stars Hotels

"Hotel was great! In a great area and the rooms were amazing felt like I never left home "

"Check in was flawless. This hotel has a fragrance that is so memorable and I wish I could immerse myself in it. It’s not heavy, it’s clean and iconic. Diana greeted us at check in and she was simply amazing. I had booked a king size room with at random on accident that was ADA compliant. She offered a walk in shower option that we enjoyed much more, the room overlooked the pool. We had stayed here years ago when they first opened for our anniversary and they have remained consistent in their attention to detail. We had a concert to attend and that was our reason for going to Austin. However, staying at the Fairmount is a treat, it’s an event within itself. We ordered room service for breakfast and it was perfection. This is my absolute favorite hotel and I travel often. I can’t wait to return and I know the people and the service will be just the way I fondly remember it. I miss it already! Thank you!!"

"I had to ask for my upgrade. The elevators are very small, barely fit 3 people. But when I asked for my upgrade it was given to me."

"Front desk staff was fine. The other staff within the hotel is lacking. The poolside bar staff was pretty rude. The guy argued with me about what I ordered … even when he turned out to be wrong he was still rude. Coffee shop staff also give off the air that they would rather pour coffee on you than for you. We have stayed at this location a few times and probably will start staying somewhere else. It’s a great location and the pool is heated and peaceful but we’re tired of dealing with employees that make our stay unpleasant. "

"Reserved here for my mother and just loved everything. Thx 😊"

"Small room but very thoughtfully designed and nice quality"

"Everything by was great but it didn’t seem like my room had ventilation and it felt quite damp with a mildew smell. The staff were amazing and I really appreciated the late checkout. "