Cambridge 4 Stars Hotels

"Here’s something sharp, clean, and gets the point across without rambling: ⸻ Booked this hotel specifically for the amenities, only to find out the day before check-in that everything was closed for renovations. No meaningful notice, no real opportunity to rebook elsewhere—just stuck. We were initially told we could use the pool at the Marriott Hotel next door, which sounded like a reasonable solution… until they walked that back and tried to charge $90 for it. At that point, it became clear customer service was more about deflection than resolution. Between the lack of transparency, the last-minute changes, and the runaround from management (including the GM), this stay turned into a hassle that could have easily been avoided. Would not recommend."

"This place is overated. The managemnt is incompetent. It us prtentiopus and the only reason it exists is thet it in on Harvard Square. They do not provide basic water in the room, so simple amnities you would expect for these prices, like some fresh fruit is the room when you check in, no chocolate on the pilow at night. They pretend to be educated, yet the books in the lobby are fake pieces of wood. Terrible place abd pretentious. "

"Everything was comfortable and clean. The breakfast was great! The only downside is the parking garage but even that is fine. "

"All good"

"Extremely, unusually helpful staff. Was able to check in at 9 am after a redeye flight even though official check in was 3 pm"

"Marriott always seems to be a bit better than Hilton or Hyatt and this was true here. Room big enough, comfortable, good bathroom. Only problem: slightly saggy bed, enough to hurt my back. I also wish they provided shower caps but they did provide a robe and slippers upon request. "

"Very nice hotel, great location. Staff were incredible. Would recommend to anyone. "

"I prefer to stay in this hotel when I go to Boston/Cambridge. Can’t go wrong.. ^^;;"