Hispaniola 5 Stars Hotels

"I think the resort is extremely overpriced. It's a massive property and a lot of the hospitality feel is lost as a result. Most of the workers do not make you feel welcome -- some do, but it's very hit or miss. I've experienced much better service at other resorts that are half the price. They don't even smile here. The rooms need to be updated, and many of the fixtures in my room were broken or work (i.e. toilet seat and tissue holder). There was also a lot of rust. The food at La Isla was the best on property -- the breakfast at The Market was very lackluster, cold, bad quality. It was also next to impossible to get a dinner reservation at the nicer restaurants, even trying to book a few days out. The shuttles ran consistently, but the place is not very walkable. They need better signage, it's very easy to get lost. The pool was ok, and there is an adults only pool if you don't want to be around kids all day. The golf course was in good shape, but overpriced compared to quality places like Punta Espada and PGA 4. They did have decent rental clubs, but you had to rent for $70 USD. Overall, I don't recommend this place. For what you're paying a night, it's simply not worth it. "

"Everything was perfect. The only thing I was disappointed with was not being able to swim later in the evening 😔"

"Nice hotel clean"

"Would absolutely return again! The property was absolutely stunning, felt so clean and comfortable the whole time. The staff were all so nice and did their best even with many circumstances of language barriers. There were some things we had to navigate ourselves as we did not know originally that there was an app that can provide the activity calendars. So that’s something to be aware of! We absolutely loved all of the options for food, the buffets were great and the individual restaurants for reservations are amazing!!"

"I was very disappointed with the current state of the facilities. The water quality was poor, and bird droppings were visible throughout the area. To make matters worse, the ice cream has noticeably declined in quality compared to last year—even my daughter didn't want to finish hers."

"Let’s start off with the good the WEATHER was great 7 days of sun. But let’s get to the good part. This place needs a major upgrade to the rooms.. furniture outdated and not so clean We had the platinum room or section or whatever they called it .. the PBG restaurant was EXCELLENT lol. The other places were terrible.. food trucks are good for fries and cheese sticks. The Japanese restaurants are terrible and made me sick. The trolly service is so slow and they need more to accommodate the big property, at times it’s a 30 minute wait ..but back to the rooms we literally fought off mosquitoes every day in the room all over the place. We called the front desk and they sprayed something and it was like toothpaste to the mosquitoes they kept coming. We killed at least 300 during our stay and I took pics of them dead all over the walls and room. Room 5413 Needs to be cleaned and redone because it’s mosquitoes blood splattered everywhere.. so after all that we woke up to a half dollar sized ROACH … I actually saved it and took pics for them to see .. I was ready to leave but we had 1 more day.. It’s 1 thing to see em outside but in the room I cannot. For $2500 dollars US not including flights $3600 to fight mosquitos and find roaches. This was a HORRIBLE RESORT .. 0 out of 10. The good didn’t outweigh the bad. Bad was just bad. Of and let’s not forget the lady just walking into our room without knocking or anything.. and our ceiling started leaking .pics to prove it NEVER AGAIN"

"Restaurants are good. Just the reservation system needs to be improved - you need to line up at the booking desk between 9am-4pm to make reservation. Many guests don't look at the menu before lining up. They browsed through the menus at the desk one by one and then decide which restaurant to reserve on which night. This makes the wait time very long. They should implement reservation using their Melia App. And you may not be able to go to certain restaurants during your stay because their capacity and open hours are not enough to fulfill all the requests. The nightly entertainment was a big plus for our stay. However the day programs are not always on time. Sometimes you just wonder if it will "happen" or has been cancelled. The resort has a great courtesy allowing us who have a late flight to use their facilities and buffet after checking out. We enjoy ourselves a couple more hours before heading to the airport."

"Everything was perfect, food pool ocean and rooms"

"Mi estadia fue excelente en Gran Palladium Punta Cana. La comida, la propiedad, la limpieza, el carisma de las personas sobre todo en escial al Concierge Luis Mateo que me asistio en todo, excelente trabajo, muy educado. "