Phuc Yen 5 Stars Hotels

"The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter. "

"Friendly staff offered a warm friendly welcome and gave local travel advice. Great hotel staff and friendly service."

"The hotel and its staff go out of their way to make your stay exceptional in this very beautiful city. Within no time you are greeted by your name. Breakfast was my favorite part of I had to pick shortly followed by the location and ease to get everywhere. Example of client service We had a booking at the opera where the tickets were supposed to be silvered at the lobby, unfortunately this didn’t work out as planned, the reception took it upon them and contacted the opera and managed that we got our tickets on time. "

"Beautiful property. Friendly and patient staff members. Great experience."

"Just amazing exp"

"Great service, loved everything about it"

"Loved it"

"Beautiful place and great service! Good for family as well! "

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "