โThey placed 0.01 USD on 22nd Nov to my company credit card but not cancelled, nor Hotels.com or ITC hotel did not replied my inquiry, very disappointing โ
โA nice place to stay if you hit Mumbai. Everything was satisfactory but that they gave me a twin-bed room even though I made a choice of King-size bed. But all in all, staff and facilities were advisable to stay in.โ
โMy stay was very comfortable with the staff being very attentive, Excellent hospitality and personal care, Staff are very good. Quality of food is highly hygienic from local restaurant. Location of hotel is just close to all shops and restaurant. Taxis and other transportation is easy available. I will surely recommend to my group. Really it was comfort trip for me. Good value for moneyโ
โI would recommend for couples or solo travel.
Yes the room is a bit basic but for central Mumbai you could not get cleaner, quieter or safer.
Short walk to Mumbai central train station and taxis always outside at any time, literally.
Staff were outstanding - always available and more than happy to help. Really friendly people.
There is a seating area out the front which is great to get out of the room for a while - completely safe and nobody approaches you from the street.
If you want luxury...
โI was in India on a business trip in many small towns, and as a last step before catching the flight - I used this hotel. Very clean, very efficient, and friendly staff. Compared to all hotels I had (even from better chains like Meridien in surat) - this was simply the best even though it was rated two stars. โ
โI had an extremely disappointing experience with my recent booking. After securing the property, I called the provided number to confirm my reservation, only to be met with confusion from the person on the line, who claimed to have no knowledge of Hotels.com. Despite sending my confirmation, I had to repeatedly follow up for a response, only to be informed that my originally booked unit was unavailable. They offered a supposedly 'similar' unit instead.
Upon arrival, the cleanliness of the unit...
"They placed 0.01 USD on 22nd Nov to my company credit card but not cancelled, nor Hotels.com or ITC hotel did not replied my inquiry, very disappointing "
