โI had a rocky start with the staff who asked me to cancel my reservation as they couldnโt have my room ready on the day of check-in. To their credit, they willingly listened to my plea and gave me a human customer service. I was grateful for their service by the end of my stay as they went the extra mile to make up for the non-functional room. Restaurant was excellent, staff was wonderful. I highly recommend this place and hope they keep treating customers as human beings. Kudos to the staff...
โThe hotel was clean. Staff were responsive. Food was nice. Service was excellent. The over all experience was great. Location of hotel is very good. The only thing I could as for is please reviews food prices. โ
โRooms were clean and well maintained, room size was small though, but was justified from price point of view. Has metro station at a walking distance โ
โWhen I first arrived I was slightly concerned because the hotel was out of down town Mumbai and didnโt look that welcoming. However the rooms were clean and comfortable. What impressed me was the service I was given. Absolutely nothing was too much trouble for the staff. If in Mumbai again I would certainly chose to stay there. โ
โIt was an excellent experience. We would like to visit again here. Best hospitality. Thanks to the staff for cooperation. Availability of all the things we were in need was accessible. โ
โRooms were clean so was the wasroom. Room service was available multiple times a day.
I've got almost nothing to complain about. Nothing worth mentioning in this review anyway. Recommended.โ
