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라 퀸타 인 & 스위트 바이 윈덤 앨빈 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 724개 이용 후기 중 408개" "
평점 8 - 좋아요. 724개 이용 후기 중 195개" "
평점 6 - 괜찮아요. 724개 이용 후기 중 72개" "
평점 4 - 별로예요. 724개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 724개 이용 후기 중 10개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Javier

2024년 8월에 2박 숙박함

10/10 - 훌륭해요

Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 9월에 2박 숙박함
답변 제공: Manager 님, 2024년 9월 19일
Hello Leon,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back in the future for another amazing stay.

2/10 - 너무 별로예요

Joshua

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad hotel
2024년 9월에 2박 숙박함
답변 제공: Manager 님, 2024년 9월 9일
Hello Joshua, We're sorry to hear you didn't enjoy your stay. We value all feedback and will share your comments with our team for future improvements. Thank you for bringing this to our attention.

4/10 - 별로예요

Cheryl

좋아요: 청결 상태
This hotel was very unsatisfactory. The elevator was not working; all customers had to use the stairs. Unfortunately, the property lost power due to a hurricane and there were no breakfast amenities or room cleaning.
2024년 7월에 1박 숙박함
답변 제공: Manager 님, 2024년 7월 10일
Hello Cheryl,We apologize for any inconvenience you experienced during your stay. Our team is always working to address maintenance issues promptly. For further assistance or feedback, please reach out to our management team directly.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was super clean, I was amazed at the size of the room and, the big vaulted ceilings.
2024년 7월에 1박 숙박함
답변 제공: Manager 님, 2024년 7월 6일
Hello Maria,We're thrilled to hear that you enjoyed the cleanliness and spaciousness of your room, along with the impressive vaulted ceilings. Our team takes great pride in maintaining a high standard of cleanliness to ensure a comfortable stay for all our guests. Thank you for sharing your positive feedback with us!

10/10 - 훌륭해요

Irene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was wonderful. We had a 1 bedroom suite which was very spacious. It was perfect for my family of 5! Highly recommend this hotel!
2024년 6월에 2박 숙박함
답변 제공: Manager 님, 2024년 7월 4일
Hello Irene,We are delighted to hear that you enjoyed your spacious 1-bedroom suite during your stay with us. It's wonderful to hear that it was perfect for your family of 5. Thank you for recommending our hotel and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Sandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nick and LaQuinta
Nick, the front desk, were attentive and went out of his way to ensure that we were comfortable. Nothing was too much trouble. Nick was the BEST front desk person I have had the pleasure of meeting!! Quality of service, cleanliness and amenities were EXCELLENCE!! The room were spacious and spotless, with great décor and crisp bed sheets! The bathroom were spacious as well and great brand name "Dove" soap, body wash, shampoo and conditioner!! I enjoyed it so much!! This hotel very CLEANLINESS AND 100% SATISFIED! I would book it AGAIN when I'm in town again!
2024년 6월에 1박 숙박함
답변 제공: Manager 님, 2024년 6월 22일
Hello Sandy,We are thrilled to hear that you had an enjoyable stay and that Nick provided exceptional service during your time with us. Your kind words regarding the cleanliness, amenities, and comfort of your room are greatly appreciated. We strive to ensure all our guests have a pleasant experience and we look forward to welcoming you back when you are in town again!

8/10 - 좋아요

Jeff 님, Gresham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable friends. Responsive staff.
2024년 6월에 1박 숙박함
답변 제공: Manager 님, 2024년 7월 9일
Hello Jeff,We appreciate your feedback on the comfortable rooms and responsive staff during your stay. Thank you for sharing your experience with us.

8/10 - 좋아요

Korina

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 6월에 1박 숙박함
답변 제공: Manager 님, 2024년 6월 22일
Hello Korina,We're delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back soon for another fantastic experience!

8/10 - 좋아요

Fred

2024년 6월에 2박 숙박함
답변 제공: Manager 님, 2024년 6월 20일
Hello Fred,We appreciate you choosing to stay with us! We look forward to welcoming you back again soon.

8/10 - 좋아요

Kirk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 6월에 4박 숙박함
답변 제공: Manager 님, 2024년 6월 20일
Hello Kirk,We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back in the future for another fantastic experience at our hotel.

6/10 - 괜찮아요

Ronnie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok but when I arrived they didn’t have a king bed room like I booked so they wanted me yobstsybin a 2 queen bed room and told them I would just cancel and hi some where else and then they gave me a handicap room with a king bed
2024년 6월에 3박 숙박함
답변 제공: Manager 님, 2024년 6월 13일
Hello Ronnie, We apologize for the inconvenience you experienced with your room type upon arrival. Please note that room assignments are based on availability, and we strive to accommodate all guest requests. Your feedback has been noted for future improvements and we hope you enjoyed your stay overall.

6/10 - 괜찮아요

Mary

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They upgraded the room, but some areas needed attention. Bathroom sink drain was stuck closed. Poor water pressure overall. Tv in bedroom wasn’t working. Most things fixed on request. The room was clean and bed was comfortable Air conditioning was excellent. Breakfast was pretty nice.
2024년 6월에 2박 숙박함
답변 제공: Manager 님, 2024년 6월 12일
Hello Mary,We appreciate your detailed feedback regarding your recent stay. We are pleased to hear you enjoyed the cleanliness of your room, comfortable bed, and the excellent air conditioning. Your comments about the bathroom sink, water pressure, and TV will be shared with the appropriate teams for further review and improvement. We hope you consider giving us another opportunity to provide you with a seamless stay.

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room and great location for an amazing price!!
2024년 6월에 1박 숙박함
답변 제공: Manager 님, 2024년 6월 9일
Hello Margaret,We are thrilled to hear that you enjoyed your stay with us and found our location convenient. Your feedback is greatly appreciated!

8/10 - 좋아요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In Alvin for graduation
The overall stay was very good. The buffet breakfast had more flavor in the offerings of hot food than most. It was good! The phone in the room did not work. No dial tone at all. The duvet on one of the beds was soooo lumpy. If you held it up to the light you could see where all the fabric was totaly bunched up into big balls. So uncomfortable. The other was perfect. We didn't use the pool as it was thunder, lightning and raining off an on during our stay. The staff were wonderful.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 6월 6일
Hello Diana,We are pleased to hear that you enjoyed the flavorful buffet breakfast and found the staff to be wonderful during your stay. We apologize for the inconvenience with the phone in your room and the duvet's condition. Your feedback is valuable for us to improve our services. We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Descent hotel
Descent place for a couple nights stay. Bed was comfortable. Service was good.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 6월 2일
Dear Guest,We appreciate your positive feedback regarding our comfortable beds and good service. Your satisfaction is important to us, and we're pleased to hear you enjoyed your stay. Should you have any further comments or suggestions, please feel free to reach out to us directly.

10/10 - 훌륭해요

Terrie Clower

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 6월 1일
Hello Terrie Clower,We are delighted to hear that you had a fantastic experience during your stay with us. We hope to welcome you back soon for another memorable stay!

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fam
Eggs were running. Pillows were uncomfortable. The bed was great. The room was nice and clean. We will stay here again.
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 31일
Hello Robert,We appreciate your feedback about the eggs and pillows. We are pleased to hear that you enjoyed our great beds and clean rooms. We look forward to welcoming you back for another stay.

10/10 - 훌륭해요

madison

2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 6월 18일
Hello madison,We are thrilled to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another unforgettable experience.

6/10 - 괜찮아요

Dylan

가족 여행
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 28일
Hello Dylan, We appreciate you choosing our hotel for your stay. Feel free to contact us directly with any feedback you may have from your recent visit. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Ayana

2024년 5월에 5박 숙박함
답변 제공: Manager 님, 2024년 6월 18일
Hello Ayana, We appreciate you choosing to stay with us! Please feel free to reach out to us directly with any feedback you may have from your recent stay. We hope to welcome you back soon for an even better experience!

10/10 - 훌륭해요

Julie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Julie,We are delighted to hear that you found our hotel clean and quiet during your stay. Your feedback is greatly appreciated as we continuously strive to provide a comfortable environment for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to our management team.

8/10 - 좋아요

Fred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Fred,We're thrilled to hear you enjoyed your stay with us! Should you have any specific feedback to share, please don't hesitate to reach out. We hope to welcome you back soon for another memorable experience!

10/10 - 훌륭해요

Fleshanne E

가족 여행
좋아요: 숙박 시설 상태 및 시설
This property was way more than what I expected. Our room was upgraded to a deluxe king suite, 1 bedroom. Upon opening the door, I was amaze at the a size of this room. It could actually be an apartment based on the size of it. We throughly enjoyed our stay. The staff was very friendly. The property was well kept. If I should have to travel back to this area, I will definitely be selecting this property again.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Fleshanne E,We are joyful to hear that you had a wonderful experience during your stay in our deluxe king suite. Our team always strives to provide exceptional service, and we are delighted that you found the staff to be friendly and the property well-maintained. It would be our pleasure to welcome you back should your travels bring you to the area again.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean and spacious. Appeared to be recently renovated. We would stay there again.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 20일
Hello Michael,We are thrilled to hear that you found our rooms clean, spacious, and newly renovated. We appreciate your positive feedback and look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was amazing.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Laura,We are delighted to hear that you had an incredible experience during your stay with us. Our team strives to provide excellent service to all our guests. We look forward to welcoming you back in the future for another fantastic stay!

10/10 - 훌륭해요

Robert 님, Exton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Robert,Thank you for taking the time to provide us a high rating! I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

6/10 - 괜찮아요

Ellen

가족 여행
좋아요: 직원 및 서비스
The elevator had a smell that was not appealing. Hallways are narrow and hard to maneuver the luggage carts. I was charged an additional $8 at the property even though I had already paid through booking website and I don’t know what that was for.
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Ellen, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. Your comments will be shared with our team for improvement. For any billing discrepancies, please contact our management directly. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

Tabitha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property, nice staff. It was a little humid when we walked in the front door but I think they were in the middle of fixing the issue. Our room felt very cool when we walked in. Everything was cleaned, sanitized and sealed with sanitation stickers/labels. Didn’t hear any noise from other rooms or even in hallway. Definitely would stay again.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Tabitha,We appreciate your positive feedback on our property and staff. Rest assured, any issues you experienced upon arrival were promptly addressed. It's great to hear that your room met your expectations with our cleanliness measures in place and noise levels were minimal. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

Wesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Wesley,We appreciate you staying with us! Reach out to us directly with any feedback so we can enhance your experience next time.

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The directions took us to the wrong location but other than that everything was excellent.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Tammy,We regret any inconvenience caused by the directions and appreciate your overall positive feedback regarding your stay with us. Should you have any future reservations, feel free to contact us directly for detailed directions. Thank you for choosing our hotel, and we hope to welcome you back soon.

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Kenneth,We are thrilled to hear you had a perfect stay with us! We look forward to welcoming you back soon for another exceptional experience!

4/10 - 별로예요

Jacqueline Dawn

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Jacqueline Dawn, We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to contact us directly with any feedback you may have so we can address the issues accordingly.

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was good overall. We’ve stayed here before, my daughter has dance competitions here yearly. Only cons were toilet seat was very loose, humidifier in room kept saying empty (it wasn’t) and the hotel lobby, breakfast area and halls were extremely warm.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Mary,We appreciate your feedback on your recent stay with us. Your loyalty as a returning guest is truly valued. Our team will look into the issues you've mentioned for improvements. Our aim is to ensure all guests have a comfortable experience with us. We hope to welcome you back for your daughter's future dance competitions.

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was close to everything. THE grounds and floweres were pretty and well maintained.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Tammy,We are delighted to hear that you enjoyed our convenient location and well-kept grounds and flowers. Your kind words about our property are greatly appreciated. Your feedback is valuable, and we hope to welcome you back again in the future.

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
They charged my credit card the morning before we got there. I was going to use a different card when I got there. That one was just supposed to hold it. I called to ask about it but the desk clerk was difficult to understand and kept talking over me. The room and the pool was very nice. The breakfast was excellent.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Debra, We apologize for the inconvenience you experienced regarding the pre-authorization. Our team aims to provide clear communication and will address this. We're delighted you enjoyed our rooms, pool, and breakfast offerings, and appreciate your feedback to enhance our service quality.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Dear Guest,We're thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back in the future for another memorable stay.

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Erin,We are thrilled you had a fantastic stay with us! We look forward to welcoming you back soon for another memorable experience.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean and easy to get in and out.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello James,We're glad to hear you found our hotel clean and convenient. Your feedback is appreciated as we strive to provide a positive experience for all our guests. If you have any further comments or need assistance, please reach out to our management team.

6/10 - 괜찮아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The exterior and lobby of the hotel were nice. The room was ok. The pillows were very lumpy and the microwave was dirty under the plate, even after we asked for it to be cleaned. The telephone didnt work. Not a terrible stay but below average.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Jennifer, Thank you for sharing your feedback with us. We appreciate your compliments on our lobby and exterior. We apologize for any inconvenience you experienced with the room amenities. It's valuable information for us to improve our services moving forward.

8/10 - 좋아요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Betty,We are delighted to hear you had a pleasant stay with us! If you have any suggestions for improvement, please feel free to share them with us directly. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Cheryl,We appreciate you choosing to stay with us. If you have any feedback to share, please do not hesitate to reach out to us. Your satisfaction is our top priority.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Stay in Alvin TX
Room was okay. Bathroom needs work. Water pressure is fair at best. Tub needs caulking. Ceiling over the shower head needs scraping, patching and painting. Towel’s barely dried me. Very thin and not very big. Breakfast was okay.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Dear Guest, Thank you for sharing your feedback with us. We appreciate your comments and will pass them along to the appropriate departments for review and improvement. Each guest experience is valuable to us as we constantly strive to enhance our services and amenities for future guests.

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Juan,We appreciate you choosing our hotel for your stay! We hope to welcome you back soon for another fantastic experience.

10/10 - 훌륭해요

Alyson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Alyson,We are delighted to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Salenna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel in Alvin Texas
People were great. First impression walking in. Is a smell. IMO I believe it is the couch in the main hall. I was thinking about leaving and went to the room. No musky smell or anything in the room. Some grout needs to be cleaned more. But you can still smell the clean smell of the rooms. I will be coming back
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Salenna,We appreciate your kind words about our staff. We apologize for any inconvenience you experienced with the smell in the main hall and the grout cleanliness. Your input is valuable, and we will address these areas to ensure a pleasant stay for all our guests. We look forward to welcoming you back in the future.

4/10 - 별로예요

Renee

가족 여행
별로예요: 직원 및 서비스
Don’t stay
Need to have someone at the front desk that can speak legibly and answer questions and not have hair down to his shoulders and a ski cap on and look completely unprofessional with several teeth missing. We were told we could “not” get a printout to show a zero balance because booked through hotels.com. That has never been the case.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Renee, We value your feedback regarding your recent stay with us. Please note that our team members' appearances may vary, but rest assured they are all trained to provide excellent service. Regarding your request for a zero balance printout, bookings through third-party websites like hotels.com may have different procedures. We apologize for any inconvenience this may have caused and appreciate your understanding.

10/10 - 훌륭해요

Kert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Kert,We appreciate your kind feedback and are delighted to hear you enjoyed your stay. Should you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us!

4/10 - 별로예요

Israel

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Israel, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback you may have from your stay. We value your input and would like to address any concerns you may have.

10/10 - 훌륭해요

Esmeralda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was humid when we walked in and dehumidifer was full and could not change.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Esmeralda,We apologize for any inconvenience caused by the humidity in your room. Your feedback is truly valued as it helps us improve our services for future guests. We recommend reaching out to our management for further assistance with this matter. Thank you for bringing this to our attention.