Find hotels in Anthem at Merrill Ranch, Florence

"The room was nice friendly staff The main bathroom toilet was clogged they never took care of it despite multiple requests other than that it was nice "

"Terrible. Exceptional front desk staff though especially the lady that checked us in. No internet services. Not soo good breakfast. Renovation of the rooms going on with alot of junks outside room."

"Personal is only available from 8-8 daily. Entry cards demagnetize easily and if its after 8pm you have to wait for security. Room was not cleaned properly before i was given the keys. I will not be staying here again."

"It was a place to lay our heads for the night. Property is old and run down. You have to get buzzed in to the lobby even in the middle of the day. Wall have cracks in them. Paint chipping of the wall. Bed was stiff as a board."

"Room was clean, staff was very nice. Walking distance to Starbucks"

"The room and overall experience were OK. But for $350 plus, we were expecting more than was there. The AC unit was of the type you'd expect in a $150 a night hotel. The lounge was nice for drinks, but there was limited food and we noticed that none of the locals were eating there. After having several drinks at the lounge, we asked for two wine glasses to take back to our room, but were refused those and provided only with plastic dixie cups. Again, not what one would expect from an experience at at $350+ a night hotel where we had a microwave, a refrigerator and had a suite."

"We specifically chose this hotel for the pool. When i checked in was told the pool was fine, when we woke up to go to the pool we found out the pool was closed until tuesday for some reason, no explanation. Again we chose this hotel for the pool and payed the $230 for the use of amenities. Our room smelled of dog pee and fresh steam cleaning chemicals. The room phone wasnt connected to anything. The bed was comfortable and the breakfast was ok."

"Pull out couch very uncomfortable. The place needs upgrading badly. There are holes in the carpeting on the stairs. The staff was very friendly and helpful. Coffee was good. "

"The check in at the kiosk was a horrible experience. My room wasn't ready when I went to use the key the housekeeping was still cleaning and it was 7:15 pm. They need to have someone at the desk for check in "