“When arrived at the hotel, we noticed the area was not safe. We also noticed that the room smelled like very strong cleaning supplies and we had bugs in our room which didn’t make sense. There was a fly inside, we had a wedding then left and came back and notice there was a huge spider inside the room. We immediately notified the staff and asked for a refund. The front desk said we would get a refund due to the circumstances. We showed them a picture of the spider and video. We were only in the...