2/10 - ๋๋ฌด ๋ณ๋ก์์
Sarah
์์ด๋ฅผ ๋๋ฐํ ๊ฐ์กฑ ์ฌํ, ๋ฐ๋ ค๋๋ฌผ ๋๋ฐ ์ฌํ
2025๋
8์ 6์ผ
๋ณ๋ก์์: ์ง์ ๋ฐ ์๋น์ค, ํธ์ ์์ค/์๋น์ค, ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
Even though I had paid for the room in full and also completed the pre check in online, in which I entered my card number again, the people at the desk were insisting that they needed my credit card to run on their personal iPad because, according to them, the card reader wasnโt working. I repeatedly told them to use the card on file in their system because I wasnโt comfortable giving my credit card to be entered on the iPad that the woman ran to get from her own hotel room. I finally threw my card down and said, โfine, charge it again because I just need to get my kids in a room, but I want a receipt! Suddenly, they didnโt want my card and said they wouldnโt charge it. I went to the car to get my kids and bags. When I returned, another man stood aggressively in the entry way and told me, in front of my kids, that they were calling the cops if I didnโt give them my card. He claimed I was luring about the Wyndham pre check-in and cheating them. They finally got the owner on the phone who confirmed I was correct about the pre check-in & should not be charged again. But afterwards, the man & woman from the desk continued to call me a lair and a thief and completely disrespected me. My kids were crying and I was shaken. There are no additional locks on the doors either, so the front desk could easily open the door with a key card. I felt very unsafe there, and I donโt trust them with my information, my family, or my car. This is NOT a Wyndham quality property at all!
Sarah
2025๋
8์์ 1๋ฐ ์๋ฐํจ