Find hotels near Bonanza Casino, Reno from ₩77,467

"Casino floor was great with amazing casino staff "

"The SPA garbage cans were all overflowing; I had a couple's massage, and my massage therapist smelled like last night's leftover alcohol bucket :( All the lines to check into our room were a mile long, forcing us to leave for the SPA so we wouldn't be late to our appointments. It was a drag for real!"

"It was a good stay not going back "

" Clean room, nice staff. Wish they had a lounge area without a bar or slots. Just some comfortable chairs by check in would be nice."

"I should have read the room description closer, but the spa suite no longer has a jacuzzi tub. I was disappointed our room was shorted acoffe pid. We asked the front desk for more so we would have it in the morning. It never arrived. The drain in the shower was clogged. I thought it was kind of cheap of the hotel to charge $25 to check in an hour early. I'm the past, if the room was ready and you arrived a little early, it wasn't am issue. Most importantly, we hated the kiosk check in. It didn't work, and we had to get a person to help anyway. Very impersonal and apopr wsy to do business. "

"The internet was good, the staff were really friendly, aircon was good, but our room had a horrible smell to it. We asked to be switched but they were booked out. We asked for some sort of compensation because the air was truly awful and they were very nice to try and help but still have not received the compensation we were promised. The smell was horrendous, did not go away even after spraying febreeze and perfume. "

"The rooms were OK. Multiple elevators broke down the night that we stayed there and I got stuck in one of the elevators. It was hot and I ended up having a panic attack. By the time they opened the door, I was on the 18th floor. I walked up to the 23rd floor. When I called down to ask if the elevators were fixed the front desk person says “I haven’t been told that they were broken.” dismissing my concerns about getting on a broken elevator. They should have a warning that they have old elevators that may break down. There were other guests that were also stuck in the elevator. One guest was stuck for over an hour. The staff dismissed it like it happens all the time. There was no empathy from any of the staff that I talked to, except for the security officer. "