โThe hotel condition was overall satisfactory. However, we paid a deposit of US 100.00 when we checked in to the hotel, but when we checked out, we found that it was not returned. Please confirm when the US 100.00 deposit will be returned.โ
โFrom the moment we arrived at Whitney Peak, we knew weโd picked the right place. The location couldnโt be better โ right next to the Reno Arch and within walking distance of so many great restaurants, coffee shops, and entertainment.
The staff is the standout here: warm, genuinely friendly, and eager to help with anything from dinner recommendations to arranging transportation. It never felt like โjust another hotel stayโ โ it felt personal.
Our room was spotless, modern, and spacious, with...
โIt was the last hotel on a long road trip, and it was the worst. The first was that they gave us a tool room used by the housekeepers and the door kept slamming shut until 10 o'clock at night. It was really horrible for us as we were tired.
And the pillow smelled like a pile of smelly hair. It's been a few days since I stayed at this hotel, but I can still remember the smell. They need to level up the hotel a little more.โ
โQualitรฉ et confort de la literie sauf matelas de canapรฉ lit
Sympa le spa et la petite piscine
Qualitรฉ de lโamรฉnagement de lโappartement, trรจs spacieux
Salle de sport รฉpatante โ
โFor the price and the area the property is a good deal. Property is run down but still clean. Staff was quick and friendly.
It was nice to have the casino attached to the property, cheap, strong drinks and good slots. The hotel is secured from the casino with room key activated entry.
The area has homeless around, but was no issue. โ
โWe didnโt like that there was limited hotel parking and that we incurred a $15 a day parking fee. Breakfast was tasty and complimentary! We did find it strange that most housekeeping staff did not understand English. We asked for a few items and at least 4 different employees could not comprehend what we were asking for ie: a garbage bag, glasses for the room, towels, and a bathroom scale to weigh our luggage. Usually there is a scale in every fitness center of every hotel weโve ever stayed...
โThe staff is amazing and friendly, the rooms are all newly remodeled, there have been a lot of upgrades done in the rooms and outside. The homeless people are the cause of all the trash around the outside of the property. The motel property just needs more parking. I do highly recommend staying here, I have returned to this property many times, and will continue to stay here when I need a place to stay. โ
โBreakfast was great, the staff was really kind and helpful. Grounds and interior was clean, and the shower drained!
The bed was great for a post-Lake Tahoe hike. The rooms were quiet, as were the halls.โ
"The hotel condition was overall satisfactory. However, we paid a deposit of US 100.00 when we checked in to the hotel, but when we checked out, we found that it was not returned. Please confirm when the US 100.00 deposit will be returned."
