โThe staff was excellent! The rooms were clean but the beds were just OK as far as comfort. The indoor pool/spa is a nice feature but it was way over chlorinated. Even after a shower my skin smelled like chlorine for a good 24 hours. The breakfast was great and the lobby/sitting area was comfortable. โ
โWe very much enjoyed our stay at the iris however, on the first night, we tried to dine in the restaurant. We sat for 10 minutes without receiving a menu or water and got up and left.โ
โThe hotel is small-scale but very cosy and well-managed. The staff was so friendly and willing to help that we had such a nice stay. Getting around Boston and the nearby towns is convenient, if you drive or use the subway connections. We could enjoy coffee and cookies they provide in the lobby. โ
"Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!"
"We had a truly wonderful stay at this hotel, which made our trip to Boston even more special.
The location is unbeatable โ just a short walk from many major attractions, and only about 10 minutes from Back Bay Station. We walked everywhere during our stay! The hotel has a cafรฉ and a Mexican restaurant on the first floor, as well as a bar in the basement. Convenience stores and Whole Foods Market are nearby, which made it easy for us to grab fruits and snacks.
The staff were incredibly kind and helpful throughout our stay. Communication was seamless and efficient โ we appreciated being able to reach them easily via text, and any requests we had were addressed promptly and thoughtfully.
Our room had a shared bathroom, but we were very impressed with how clean and well-maintained everything was. Towels were provided generously, and the shared bathroom and shower facilities were spotless. The bedding was also clean and very comfortable. Thereโs even a microwave available in the basement, which was a nice bonus.
Thanks to this hotel, our Boston trip was elevated to a whole new level. It was truly the perfect place for our family, and if we ever return to Boston, we wouldnโt hesitate to stay here again. We are deeply grateful for the warmth and dedication of the staff โ thank you for making our stay so memorable."
