여행: 항공+숙소

타임스퀘어 바로 옆이라 접근성 최고입니다. 밤에시끄럽고 욕실이 좁은 단점. 여름여행인데 냉장고가 없어 불편

Overall Rating: 3 out of 5 ​The hotel lobby was decent, but compared to global hotel standards, the guest rooms feature cheap finishes roughly on par with a low-end motel. The bathroom design allows light to leak out when used late at night, which disturbs other guests' sleep, and the flooring is made of cheap vinyl tiles. Overall, the room quality is simply substandard. ​As for the service, the lobby staff urgently needs to be retrained in customer service. While they can handle basic administrative tasks without issue, they fall far short of global standards when it comes to proactively identifying and resolving customer inconveniences with a welcoming attitude. ​This level of quality and service might pass in a local market, but it is highly uncompetitive in Times Square, an area saturated with major hotel chains. On a final note, from a management perspective, minimizing capital investment might yield short-term profits, but in the long run, the RIU brand will inevitably be stigmatized as a cheap, low-end hotel. ​I strongly advise you to start over with your employee training on a global scale.

친절한 직원들과 맛있는

깨끗하고 조용함, 4가족이 사용하기에 불편함이 없음. 간단한 조리도 가능하나 냄비나 프라이펜등은 없어서 구매해서 사용했음

뉴욕에서 제일 친절한 직원분들!!! 위치도좋고 대만족입니다