Friendly welcome and clean room. Not the most attractive exit-ramp location, but convenient for travel needs. Would have given five stars, especially considering the manager permitted my wife to check out a bit late while I attended a required meeting, and the check-in receptionist even verified it was in the booking notes, but the staff the next morning persistently called and knocked on the door multiple times before and after standard checkout time, despite the notation and permission to stay longer. When I arrived (at 12:15) and questioned the front desk staff, instead of apologizing for their intrusive behavior, she argued in defense of their procedures and said "I don't care" what impression it made on us as the guests. Left a bitter final taste that vanquished the original sweet welcome. Unlikely we will book this hotel again. Manager needs to discuss tact and best practices with staff.
