Dear Guest,on behalf of the entire Staff we would like to thank you for choosing Novotel Brescia and for sharing your experience.Restaurant closure was advertised both on our website and on the main booking sites. Anway, during restaurant closing hours, is always available our Gourmet Bar, where you can find snacks, first courses, salads and much more. Do not hesitate to ask for more information directly to our reception staff during your next stay, they will certainly help you to find a solution that suits your needs!The hotel is located in the heart of the city's business district, in front to a supermarket and just a 5-minute walk from the metro (2 stops from the center) and a 10-minute walk from the train station.All our staff work hard to make everyone feel comfortable and at home and we are always happy to help.Thank you again for your comments, we hope to earn 100% of your confidence for their next stay in Brescia.Sincerely,the Customer Relation Manager

Dear Guest, thank you for taking the time to write to us following your stay at Novotel Brescia 2. Novotel hotels always want to offer the best in quality of service. Therefore your opinion is very valuable to us. We are very sorry that the room assignment did not satisfy you, perhaps due to the high occupancy of the hotel during the period of your stay. As mentioned, you know the hotel and the quality of our services, I assure you that we have already taken all the necessary actions to ensure that the accident does not happen again in the future. Thanks again for your comments and we look forward to regaining your trust for your next stay. While waiting to welcome you again, we send you our cordial greetings. Customer Relation Manager

Gentilissimo Ospite, grazie di cuore per gli apprezzamenti espressi a proposito del suo soggiorno presso Novotel Brescia 2. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti.

Dear Guest, thank you for writing to us after your stay at Novotel Brescia 2. Your opinion is very important for us to improve every day and always offer impeccable service. As indicated on the website, the outdoor pool is open on summertime, in accordance with Italian current regulations. As well, Restaurant timetalbe is advertised both on our website and on the main booking sites, we are sorry that the proposed alternative (hotel Gourmet Bar, open from 7am to 11pm where you can find snacks, first courses, salads and much more) did not meet your expectations. On the next visit to Brescia, do not hesitate to send us an information request at the time of booking: our staff will be happy to provide you with all the necessary information to make your stay perfect! We look forward to welcome you again. The General Manager

Dear Guest, Thank you for taking the time to share your feedback. We invite you to contact us, even in private form, to understand what did not fully meet your expectations: the advices and suggestions of our guests are always welcome to improve! A greeting! The General Manager

Gentile Ospite, grazie per averci dedicato il suo il tempo per valutare la sua esperienza. Vorremmo saperne di più, quali servizi ha utilizzato, in cosa le sue aspettative non sono state soddisfatte pienamente e se si sono verificati problemi: in questo modo ci darà la possibilità di migliorare la qualità del servizio e delle nostre prestazioni. Perciò la invitiamo a ricontattarci, se preferisce privatamente. La ringrazio sin d'ora e colgo l'occasione per augurarle una splendida giornata. La Direzione

Gentile Ospite, la ringraziamo per il tempo dedicatoci per scrivere la sua valutazione e la invitiamo a ricontattarci, anche in forma privata, per capire che cosa non ha soddisfatto pienamente le sue aspettative: i consigli e i suggerimenti dei nostri ospiti sono sempre graditissimi per migliorarci! Un saluto! La Direzione

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Brescia 2. I am sorry that your restaurant experience did not meet your expectations; we invite you to contact us, even in private form, to understand what did not fully meet your expectations: the advices and suggestions of our guests are always welcome to improve! A greeting!

Dear Guest, Thank you very much for taking the time to share your feedback, we very much appreciate your comments regarding your stay at the Novotel Brescia 2! It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the General Manager

Dear Guest, Thank you so much for taking the time to share your feedback! We are very happy to know that your stay has been pleasant and we hope to welcome you back to our hotel very soon! Sincerely, the General Manager