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Smartflats Premium - Palace du Grand Sablon

3.5 star property
Apartment with kitchen, steps from Place du Grand Sablon

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your current months are October, 2024 and November, 2024.
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Flat-screen TV
Exclusive Apartment, 1 Bedroom | Living room | Flat-screen TV
Exclusive Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, oven, stovetop
Exclusive Apartment, 1 Bedroom | Living room | Flat-screen TV
Exclusive Apartment, 1 Bedroom | Bathroom | Free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

5.6 out of 10
Guest amenities rating.
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi
  • Business services
    Business services
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Showing 3 of 5 rooms

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Premium bedding, iron/ironing board, free WiFi

Luxury Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Apartment, 1 Bedroom

Exclusive Apartment, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi

Exclusive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Premium bedding, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Alma Grand Place Hotel
Pet friendly
Free WiFi
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (754)
The price is ₩160,001
₩175,911 total
includes taxes & fees
Sep 29 - Sep 30
Alma Grand Place Hotel

About the neighborhood

Map
Rue de la Paille 34, Brussels, 1000

What's nearby

  • Place du Grand Sablon - 2 min walk
  • Mont des Arts - 5 min walk
  • Royal Museums of Fine Arts of Belgium - 6 min walk
  • Magritte Museum - 6 min walk
  • La Grand Place - 8 min walk

Getting around

  • Petit Sablon Tram Stop - 3 min walk
  • Brussels-Chapel Station - 6 min walk
  • Brussels Airport (BRU) - 23 min drive

Restaurants

  • ‪Chez Richard - ‬1 min walk
  • ‪Au Vieux Saint Martin - ‬1 min walk
  • ‪Café Leffe - ‬6 min walk
  • ‪Crème - ‬6 min walk
  • ‪POP-UP Sablon - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Premium - Palace du Grand Sablon

Apartment with kitchen, steps from Place du Grand Sablon
A snack bar/deli, a business center, and express check-in are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and multilingual staff are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Premium - Palace du Grand Sablon offers 5 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Work spaces

  • Business center
  • Meeting rooms

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 5 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Smartflats Premium Palace Grand Sablon Apartment Brussels
Smartflats Premium Palace Grand Sablon Apartment
Smartflats Premium Palace Grand Sablon Brussels
Smartflats Premium Palace Grand Sablon
Smartflats Palace Sablon
Smartflats Du Sablon Brussels
Smartflats Premium Palace du Grand Sablon
Smartflats Premium - Palace du Grand Sablon Brussels
Smartflats Premium - Palace du Grand Sablon Apartment
Smartflats Premium - Palace du Grand Sablon Apartment Brussels

Frequently asked questions

Is Smartflats Premium - Palace du Grand Sablon pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smartflats Premium - Palace du Grand Sablon?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Smartflats Premium - Palace du Grand Sablon?

Check-out is at 11:00 AM.

Where is Smartflats Premium - Palace du Grand Sablon located?

Located in Upper Town, this apartment building is within a 5-minute walk of Place du Grand Sablon, Church of Our Blessed Lady of the Sablon, and Royal Library of Belgium. Place du Petit Sablon and Notre Dame da la Chapelle are also within 5 minutes. Petit Sablon Tram Stop and Royale Tram Stop are within a 5-minute walk.

Smartflats Premium - Palace du Grand Sablon Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 8 out of 47 reviews" "
Rating 4 - Poor. 8 out of 47 reviews" "
Rating 2 - Terrible. 6 out of 47 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Beorn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Arrived and was told the booking was cancelled
Stayed 4 nights in Aug 2024

2/10 Terrible

Manish

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away from this property! I am shocked Expedia is listing such properties. We asked for one sofa bed, and the sofa in the room had such a big sag, that we couldn’t use it, the lights in the room were flickering. Also, there are no elevators in the property if you have any heavy luggage - you have to carry it on the dark spiral stairs to all 4-5 floors by yourself. The only mode of communication with them is a private chat app. When we mentioned about the problems, they asked us to send an email with the video, which no one ever replied back. When we asked again on the chat, we got the reply that problems are reported to the relevant department. After that no updates during the entire stay. This place should not be listed on any major booking portals until the owner fixes the property and guarantee a customer service.
Stayed 3 nights in Jul 2024

8/10 Good

Boris, Brooklyn

Liked: Cleanliness, amenities
Big property , but locks of maintenance. Terrible communication,
Stayed 3 nights in Apr 2024

6/10 Okay

Stuart

Liked: Cleanliness, room comfort
Booked as had kitchen facilities, however oven and microwave not functioning.
Stayed 4 nights in Feb 2024

4/10 Poor

Kathy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good location, however the place we stayed was in a terrible condition, lift not working the whole time we were there, we had to lug 30kg bags up and down the stairwell which had no lights, and there was no toilet seat at all, the condition is worse than a third world country
Stayed 4 nights in Dec 2023

6/10 Okay

Teni

Traveled with group
Girls Trip
It was the perfect location for the Christmas markets! However it definitely needs more maintenance the toilet seat was broken and the blinds did not roll down. We also had a random man with a hood trying to access our room at 6am which was scary especially with three young girls inside! This made me feel unsafe.
Stayed 1 night in Dec 2023

2/10 Terrible

Carla

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
there were multiple issues that they did not even attemp to fix broken toilet, no shower head, broken elevator, tv did not work etc rude when trying to talk to them and no solutions or compensation for anything smartflats is horrible
Stayed 5 nights in Nov 2023

4/10 Poor

William

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The good: spacious room in a great location with a beautiful view. The bad: Lounge for luggage drop off while we waited for check in did not exist. We drove there and nearby business said it closed down. Moldy shower, shower soap empty, cheap broken toilet seat, rusty broken trash can, stains on bedsheets, stains on couch, ELEVATOR BROKEN, stairwell had NO light to see, our "4th floor" from was actual 6 levels above the street. Dangerous and exhausting with our luggage. We expected more from this place...
Stayed 2 nights in Sep 2023

8/10 Good

Corine

Stayed 3 nights in Jul 2023

6/10 Okay

ANDRE

Traveled with family
The bed was comfortable.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
For the price I paid (nearly $300/night), I expected much more. First, the good stuff: - Very nice location. That's why I booked it in the first place. - Very spacious. There's very little in the apartment but after being couped up in an Amsterdam hotel for 2 days, this was a great change. - Check-in was a breeze. We got a code and it was easy to use. Now the bad: - The apartment was obviously not cleaned well. There were bread crumbs on the dining table, crumbs on the carpet and stains on the sofa and **towels**! - Despite booking for 2 adults and 2 kids, we only got 2 sets of towels. I called them and they claimed I booked for 2 people. I have the expedia entry that says otherwise. Kids need towels too!! They told me they will call me back but they never did. - Hot water ran out only after a 5-min shower. We had to wait in turns until the water heated up to take showers. - Water pressure is uneven in many faucets. On some, water just trickles. - Summer season visitors, beware. There's no AC (see another review which points to the same problem). - I kid you not. About 1 hour after we checked in, a repair guy showed up and said he came to check on a few things. We had luggage lying around and everything. Should that not be done in between stays? He replaced a bulb, unclogged a bath drain and checked on the water heater. While I was grateful, it was a very odd experience. Overall, I would not recommend. It is places like this that make me want to stay in hotels
Stayed 3 nights in Jun 2019

4/10 Poor

sighvatur

Liked: Property conditions & facilities
Disliked: Staff & service
Not again
Apartment is just fine. However I needed an extra towel and was refused because they were fully booked. I really didn't like the communication with the company and I'd definitely not recommend this apartment. Towel did arrive, after two days of communication with staff.
Stayed 3 nights in May 2019

8/10 Good

Craig

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great Locaion, but in need of some Maintenance
The apartment is located right on the Grand Sablon within walking distance to lots of cafes. Close to Grand Place and Brussels Centraal Station. The beds were extremely conformable. But, the apartment is starting to look a little run down and is in need of some general maintenance.
Stayed 5 nights in Apr 2019

8/10 Good

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, the flat is large and very modern. I'd go back.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice place!
Nice place!
Stayed 4 nights in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Well equipped!
Great location! Well equipped!
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
The property was in a great location, and the amenities were first-rate. Overall we enjoyed staying here and it was much better than staying in a hotel. There were, however, a couple of gripes; Firstly, the apartment is looking a bit ragged around the edges and could do with a good re-fresh. The table in the bedroom has seen better days and is stained on the surface, and one of the blinds in that room did not work. In the living room, one of the stools was broken and although it was still usable you ran the risk of cutting yourself if you picked it up to move it. On the Friday morning (having arrived the afternoon before) I phoned to say that 3 of the lights were not working and when we left on Monday they had still not been repaired.
Stayed 4 nights in Nov 2018

8/10 Good

Huey-Ru

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Jacob, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to communicate with reception to clean the room
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Not clean on arrival, not prepared for hot weather
Arrived for check in at 3pm, and the apartment had not been cleaned from the previous guests. We dealt with less than friendly or compassionate staff on the phone (up to 10 phone calls with multiple hang-ups), and were made to wait >1hr for the cleaning staff to arrive and clean it. They emailed after and offered a late check-out as an apology (we had a 7am train so not much use to us). The apartment is completely inappropriate for a summer visit. There is no fan or air conditioning, and it is impossible to open the windows due to 1) The bright lights from the street, 2) the loud traffic and noise from the street, and 3) the abundance of mosquito's - we were been bitten alive. We did not sleep at all for the 2 nights we were there. When we emailed the customer service team to request a fan after our first night, they were dismissive and kindly thanked us for our understanding for Belgium's unseasonably warm weather. We wrote back explaining our disappointment and discomfort, again requesting a fan or mosquito coil, but we never heard back from them. A real shame as the apartment was lovely (once cleaned), and is in an excellent location.
Stayed 2 nights in Jun 2018

10/10 Excellent

Fred, Princeton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent alternatve to the hotel model
Perfect location, ideal layout for traveling family. Felt like home. I do home remodels and they spared no expense and hired truly skilled craftsman. 2 thumbs up!
Stayed 3 nights in Apr 2018

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful apartment, great location, VERY noisy
The location of this apartment is wonderful. A quick 7 minute walk takes you to the Grand Place. There are plenty of restaurants and things to see close by as well. Street parking is fairly cheap and usually available close by. The apartment itself is beautiful. Everything was very clean and beds were comfortable. Very spacious - much nicer than staying in a hotel room. The building itself is nice, although the elevator is somewhat outdated. It broke down several times with one of us in it and it took a few minutes to start up again. The biggest con was the noise! There was construction going on RIGHT by the master bedroom, starting before 8am every day! This made it impossible to sleep past 8am in the morning, which was quite frustrating after having been out and about all day the previous day. Would probably stay here again, but the noise would definitely make me think twice.
Stayed 2 nights in Jul 2017

2/10 Terrible

Concetta

Traveled with family
Disliked: Amenities, property conditions & facilities
SMARTFLATS DA DIMENTICARE. Appartamento in teoria carino ma abbiamo prenotato per tre ed era attrezzato per due persone, ci saremmo adattati col divano ma era sfondato e inutilizzabile e non c era nessun tipo di biancheria. Comunicato tutto ciò a smartflat alle 11 di sera ancora aspettavamo notizie. Mi hanno poi scritto che mi faranno uno sconto nel prossimo viaggio, ma per carità!!!SCAPPATE VIA Per quanto riguarda Expedia invece sono stati veramente eccellenti. Hanno fatto ciò che potevano e mi hanno rimborsato anche una notte. Quindi prenotate da Expedia ma non appartamenti Smartflats
Stayed 2 nights in Jun 2024

6/10 Okay

Boris

Traveled with group
Disliked: Amenities, property conditions & facilities
trash bin was broken, AC was broken, the doorbell was broken, the dishwasher was broken, 1 curtain almost broke cause it was very loose. we had a power cut and called the service, they did not help. said they contacted the "technical team" there was never a technical team. the day after power was still out and the technical team did not come. no warm water, no lights, nothing. it looks fancy and all, but dont be fooled.
Stayed 3 nights in Apr 2024