“It's easily one of the most well decorated and beautiful hotels I've ever stayed at. Seriously designers should be given an award of some type it's incredible. However I had very mixed experiences with the restaurant staff and the design comes with some usability drawbacks. There a ton of little things that make the hotel less than ideal.
A non-exhaustive of examples:
- The makeup mirrors are mounted 6ft off the ground and cannot pivot downwards
- we stayed in an upgraded room that was located...
“Staff were very friendly! Entertainment and food were fabulous. Pool spotless, great to see the manager being there on the complex walking around observing. The bar staff and waiters/waitresses were charming and nothing too much for them.
With the facilities, we were disappointed on first day to have no aircon in our room, heard others had same problem with this. We were moved to different room same day but it meant we lost time unpacking and packing again. Overall the stay was so lovely...
“Incredible location, right at the starting point of hiking trails. Breathtaking views. Delicious food. Super friendly and accommodating staff members!”
“Eine ganz besondere Unterkunft mitten in der Natur von Ponta do Pargo. Die liebevoll eingerichteten Häuser, die vielen Tiere, der Pool und die wunderschöne Lage machen den Aufenthalt einzigartig. Besonders schön für Familien ist das Casa dos Pereiros über zwei Ebenen mit eigener Küche.
Der frische Brotservice am Morgen und der gefüllte Kühlschrank bei der Ankunft waren tolle Extras. Auch der Self Check-in bei später Anreise war sehr praktisch. Bei Fragen war die Rezeption jederzeit sehr...
“We loved our stay here. The hotel is directly at the sea and a really nice small town. The hotel staff is very kind, we would definitely recommend staying here.”
“The staffs were amazing, gave us a little gift on our checkout. They were very attentive, kind, and amazing. It was the best hospitality in Madeira (funchal hotels were horrible in comparison). The room was nice and clean, with amazing (at night a little bit scary) view of the ocean and waves. I highly recommend!”
“Immer sehr sauberes Zimmer, das Pool sehr gut zum Relaxen....man fühlt sich sehr wohl,auch durch das freundliche Personal, wer Ruhe sucht,ist hier richtig”
“Très bel endroit sur le bord de l’eau avec une magnifique vue!! Proche de quelques restaurants. La piscine est super également. Ce que vous avons moins apprécié c’est qu’il n’y avait pas d’air climatisé très performant dans notre chambre et c’était très inconfortable dormir, le lit également pas le plus confortable. Pour ce qui est du petit déjeuner, c’est ok sans grande variété entre les journées.”
“Super belle semaine . Très bien situé près des parking( payant), belle vue sur la baie, près de plusieurs restaurants, épicerie, café et petit magasin. Déjeuné sur terrasse parfait pour débuté la journée. Piscine propre et agréable. Environnement très calme.”
“Bonne situation géographique, chambre propre, lit confortable, terrasse avec vue sur l'océan, petit déjeuner copieux et parking gratuit. Bon rapport qualité prix.”
“The breakfast was very good with many options! The bathroom had some pink bacteria/mold in most of the grout in the bathroom because there’s no ventilation in the bathroom so it stays moist. The view was amaaaazing though!
We didn’t use the pool because of its limited hours unfortunately though. We enjoyed having our own balcony though! There is on site parking which was also helpful. It’s nearby many restaurants and a beautiful view of a waterfall. A lot of the restaurants close early though....