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Cancun International Suites

3.0 star property
Travelers plan their adventures over coffee on the rooftop terrace, then return to relax surrounded by greenery after exploring the city

Choose dates to view prices

Cancun International Suites is in Downtown Cancun's lively area. Guests enjoy rooftop terrace views and coffee at the café when taking a break from sightseeing. The hotel offers practical amenities like laundry facilities and staff assistance with tour bookings.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite 2 double beds

Junior Suite 2 double beds | In-room safe, free WiFi, bed sheets

Junior Suite 2 double beds

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Master Suite 1 king bed

Master Suite 1 king bed | In-room safe, free WiFi, bed sheets

Master Suite 1 king bed

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | In-room safe, free WiFi, bed sheets

Superior Suite

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

In-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

In-room safe, free WiFi, bed sheets

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, Cancun International Suites is near the airport. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are not to be missed. Visit our Cancun travel guide
Map
Calle Gladiolas MZ-16 Lt-11 SMz-22, Cancun, ROO, 77500

What's nearby

  • Cancun_BenitoJuarezMunicipalBuilding_6277943_016
    Benito Juarez Municipal Building
    6 min walk - 0.6 km
  • Las Palapas Park
    1 min walk - 0.1 km
  • Plaza 28
    9 min walk - 0.8 km
  • Mercado 23
    10 min walk - 0.9 km
  • Plaza Las Americas
    3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    26 min drive

Restaurants

  • Av. Yaxchilán
    3 min walk
  • Cheester
    4 min walk
  • Marquesitas Ricky
    2 min walk
  • Fish n' Fries
    3 min walk
  • Los Pescaditos
    4 min walk

About this property

Cancun International Suites

Hotel near Plaza Las Americas
Consider a stay at Cancun International Suites and take advantage of an airport shuttle, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An elevator, newspapers in the lobby, and concierge services
  • A front-desk safe, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Cancun International Suites offer perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and tubs or showers
  • 33-inch Smart TVs with digital channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (surcharge)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available for a fee: MXN 8 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 33-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 11 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 8 per person
  • Airport shuttle fee: MXN 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Cancun International Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee. Limited spots are available.

What time is check-in at Cancun International Suites?

Check-in start time: 3 PM; Check-in end time: 7:00 AM.

What time is check-out at Cancun International Suites?

Check-out is at noon.

Does Cancun International Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Cancun International Suites located?

Located in Downtown Cancun, this hotel is steps from Las Palapas Park and Xbalamqué Theater. Benito Juarez Municipal Building and Mercado 23 are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cancun International Suites Reviews

8.6

Excellent

9.4

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 184 out of 335 reviews
Rating 8 - Good. 95 out of 335 reviews
Rating 6 - Okay. 32 out of 335 reviews
Rating 4 - Poor. 13 out of 335 reviews
Rating 2 - Terrible. 11 out of 335 reviews

Reviews

Verified

10/10 Excellent

Bevely Fawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here when we come to Cancun! The rooms are nice and local food and shopping is within walking distance.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
First room that was given to me was under construction, literally with plaster and tools on the ground. Second room given to me had accumulated water by the window, possibly due to earlier rain. Room had a musty odor. Towels were not clean. Hair and stains found in the bed sheets. On my last day, the shower head would not turn off. They tried to move me to a 3rd room in 2 days, but I was leaving the next morning so the shower head did not bother me. Location is great and the AC worked. Its a cheap stay so you can't expect much. But it should be at least clean with well functioning basics.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Helen

Disliked: Property conditions & facilities
the location is good. We checked in on 12/29, the next door restaurant had a party, the noise was very loud. we could not steep. The noise finally stopped at 4 am on 12/30. We did not sleep the whole night. I asked the property front desk if there is anything they can do about this ? The front desk said the noise came from next door, there is nothing they can do for me. The front desk suggested I contact the manger to follow up. I was very disappointed about this. I sent email to the hotel manger , no response.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lleyana

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was great. Nice clean well located hotel for a great price. Would stay here again.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, room comfort, communication

Great Stay!

Enjoyed the stay! The facilities were very clean and the staff was very responsive. The place is very close to the Parque de Las Palapas (less than a minute). Would definitely stay there again.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities, communication
Comfortable, clean room with pleasant staff and a great breakfast at hotel restaurant. The only downside was a lot of noise from the nearby park on the night we were there.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
This place is a gem. Really cute, clean, super friendly staff. I only stayed one night but will definitely look to stay here next time I come back. Very well priced for the facility provided.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Americo

Liked: Cleanliness, amenities, property conditions & facilities, communication
I didn't know what to expect from this property and it's location. Turned out to be a great place to stay, economic and walk-able to many eating options and OXXO stores. Will definitely stay there once again.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Karl

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was good and the air conditioner was good.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, room comfort, communication

Excellent hosts.

The hotel was very nice and in a convenient location. Our first night we had noisy neighbours, but the property quickly rectified the situation and upgraded our room for free! They were very helpful and accommodating of all our needs. Highly recommend staying here.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Hassiem

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel staff is very welcoming. The rooms were clean. Most importantly the hotel was in the middle of everything. I could get to the hotel zone, swap meet, all sorts of food. The whole experience was great! I can not wait to go back and will be booking here.
Stayed 9 nights in Jul 2022
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
If, like myself, you worry about selecting a hotel on Expedia in an area you don't know, you don't have to worry about this place. A lovely clean and very welcoming service. We ate here each night and enjoyed the simple but tasty menu. We felt safe and looked after.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, room comfort, communication

Will be back! Loved the location

Front desk was friendly and helpful. Great area next to local park with LOTS of food vendors, restaurants, entertainment, and great for kids. Walking distance to the bus station, the wonderful Mercado, and has a convenience store next door. Very clean hotel, feels new. If you want a local experience and walkable access to everything, I would highly recommend this hotel
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Yann

Liked: Cleanliness, amenities, property conditions & facilities, communication
The amenity is beautiful. The room spacious. But the area around is very noisy and music still on at 12 am…
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Marie Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have stayed twice at the international suites hotel because I already enjoyed the first stay very much. The hotel is located in a lively area close to the ADO bus station. At the plaza de palapas are many street food option that I tried all. The staff was super nice and helpful and I loved it! Thank you!!!!
Verified

10/10 Excellent

Pankaj

Liked: Property conditions & facilities, communication
The location is amazing, next to the Parque De Palapas. 10min walking distance to Mercado 28. The only issue we experienced is a damp smell from the bathroom. So we kept the bathroom door closed all the time. But apart from that amazing staff, perfect location for someone who would like to explore downtown Cancun.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Seabury

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean & the bed was comfortable but both nights there was very loud bad music coming from the park late into the night.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, communication
The staff is very friendly and helpful. Very clean room. Groceries shops and restaurants nearby. Room is too small. Not enough amenities. Too noisy outside and upstairs due to organized parties by the hotel.
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

The folks at reception were friendly and helpful. The receptionist gave us a tour of the space, since our room was in a second building. The pool is not deep, but clean and great for cooling off. Rooms and bathrooms are exceptionally clean. Walls are a little thin in terms of sound, but also there was a lot of noise on the street from a festival in the plaza next door. A little noise in exchange for churros and tacos al pastor was no problem for us!
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Federica

Disliked: Amenities, property conditions & facilities
I booked a Room for 3 people but there were only one bed
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, room comfort, communication

Cancun international suites

The hotel was very clean, with a lovely pool that I didn’t have time to use. Bed very comfortable. Check in was easy and efficient and friendly. Good location in center, however, that being said, we were near a park with lots of action. The music playing extremely loud until 3:30am made sleeping impossible. It was extremely frustrating. Not the fault of the hotel, but beware this could happen.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Valentin

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No hot water, and they didn’t manage to fix it in 2 days. Receptionist told us we would only have to let the water running for 15 minutes to get hot water (how eco friendly it is), but it wasn’t working eitheir way. I highly advise not to stay in this hotel.
Verified

6/10 Okay

Gisela

Liked: Cleanliness
Disliked: Amenities
Good location near park with lots of local activities. No hot water or water pressure. Had to wash my hair in the sink which was very tiny. Vanity with counter would be nice to put your things. They offered airport pickup which I asked for by email. Didn't get because we didn't pay in advance. 3 days after checkout I got an answer to my email about airport pickup. Sparse room, quite pricy for what you get.
Stayed 3 nights in Nov 2022
Verified

6/10 Okay

Autumn

Liked: Cleanliness, communication
Disliked: Room comfort

I love a street fair just not at 3am

This was our last night in Mexico and we wanted to stay in the central part of Cancun to continue with a more authentic experience. I chose this place based on the reviews, proximity to dining and to the airport for our 8am flight. There was some mention in the reviews of the Park located adjacent to the hotel having a street fair with music that went somewhat late. That was alluring to me & not at all a turn off because 1) sounds fun and 2) we are night owls but I will say more about this later. When we arrived the streets around the hotel were packed and there were people directing traffic. The park was hoppin with music & people everywhere...I was excited for a last night of fun but also worried we may have to park far from our hotel. Fortunately when we pulled up, the hotel had put cones out front to keep people from parking there. We pulled right up & were able to park there the remainder of the night. The area around the hotel was well lit and my car could be seen from the clerks desk so I felt comfortable leaving it there. Check in was quick & easy. The attendant was friendly however did not speak much English so if you do not speak Spanish communication might be challenging. The room was clean & had all the basic necessities. Our patio doors opened to a nice shared courtyard. Now back to the street fair. In addition to the bed being extremely firm & pillows being extremely flat, the music from the fair seemed to get louder around midnight and went until almost 4am.
Stayed 1 night in Jan 2023