The Coal Exchange Hotel

Hotel with a restaurant, near Principality Stadium

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Where to?

Dates

November 2025

December 2025

1 bedroom, in-room safe, individually decorated, iron/ironing board

Quadruple Room | Bathroom | Free toiletries, hair dryer, towels

Daily full breakfast (GBP 15.00 per person)

Travelers at The Coal Exchange Hotel are perfectly positioned to explore Cardiff Bay. The property offers a lively atmosphere, a restaurant for meals, and a bar for evening drinks. Guests appreciate in-room WiFi and assistance from the multilingual staff.

Very good

Popular amenities

24/7 front desk
Bar
Room service
Housekeeping

Room options

Check availability for these dates

Tonight

Oct 25 - Oct 26

Tomorrow

Oct 26 - Oct 27

All rooms

1 bed

2 beds

3+ beds

Showing 8 of 8 rooms

Standard Double Room

Good

Highlights

Individually decorated

Connecting rooms available

Free cribs/infant beds

LCD TV

Separate bedroom

Jetted bathtub

Rainfall showerhead

Hair dryer

27 sq m
Sleeps 2
1 Double Bed

Family Room

Good

Highlights

Individually decorated

Connecting rooms available

LCD TV

Separate bedroom

Hair dryer

Shower/tub combination

Jetted bathtub

Rainfall showerhead

60 sq m
Sleeps 6
3 Double Beds

Presidential Suite

Exceptional

Highlights

Individually decorated

Connecting rooms available

Free cribs/infant beds

LCD TV

Separate bedroom

Hair dryer

Shower/tub combination

Jetted bathtub

75 sq m
Sleeps 2
2 King Beds

Triple Room

Very good

Highlights

Individually decorated

Connecting rooms available

Free cribs/infant beds

LCD TV

Separate bedroom

Hair dryer

Shower/tub combination

Jetted bathtub

35 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Triple Room, Accessible

Excellent

Highlights

Individually decorated

Connecting rooms available

Free cribs/infant beds

LCD TV

Separate bedroom

Hair dryer

Private bathroom

Coffee/tea maker

39 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Quadruple Room

Very good

Highlights

Individually decorated

Connecting rooms available

Free cribs/infant beds

LCD TV

Separate bedroom

Hair dryer

Shower/tub combination

Jetted bathtub

Sleeps 4
2 Double Beds

King Room

Very good

Highlights

Individually decorated

Connecting rooms available

Free cribs/infant beds

LCD TV

Separate bedroom

Hair dryer

Shower/tub combination

Jetted bathtub

Sleeps 2
1 King Bed OR 2 Twin Beds

Standard King Room with Shower

Exceptional

Highlights

Individually decorated

Connecting rooms available

LCD TV

Separate bedroom

Hair dryer

Private bathroom

Coffee/tea maker

Electric kettle

Sleeps 2
1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Butetown, a neighborhood in Cardiff, The Coal Exchange Hotel is near a train station. Cardiff Castle and Coal Exchange building are local landmarks, and the area's natural beauty can be seen at Barry Island Beach and Cosmeston Lakes Country Park. Techniquest and Cardiff Bay Carousel are also worth visiting.

Visit our Cardiff travel guide

The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ

What's nearby

Wales Millennium Centre - 5 min walk - 0.4 km
Cardiff Bay Waterfront - 6 min walk - 0.6 km
Cardiff Bay - 10 min walk - 0.9 km
Principality Stadium - 3 min drive - 3.4 km
Cardiff Castle - 4 min drive - 3.7 km

Getting around

Cardiff Bay Station - 5 min walk
Cardiff International Airport (CWL) - 28 min drive

Restaurants

‪Coffee Mania - ‬4 min walk
‪Zizzi - ‬5 min walk
‪The Dock - ‬5 min walk
‪Quantum Coffee Roasters - ‬3 min walk
‪Vibes - ‬3 min walk

About this property

The Coal Exchange Hotel

Hotel near Cardiff Bay

The Coal Exchange Hotel provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.

Other perks include:

Full breakfast (surcharge), express check-out, and a 24-hour front desk
An elevator, luggage storage, and a front-desk safe
Smoke-free premises, multilingual staff, and concierge services
Guest reviews say great things about the helpful staff

Room features

All 55 individually decorated rooms boast amenities such as late night room service, free WiFi, and safes.

Other amenities include:

Free toiletries and hair dryers
30-inch LCD TVs with digital channels
Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Pool
Spa
Pet friendly
Free WiFi

₩120,122 total

includes taxes & fees

Nov 16 - Nov 17

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 9 for children
A bar/lounge
A restaurant

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

30-inch LCD TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle
Late-night room service

More

Connecting rooms available
Individual decor
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:

Bar/Lounge
Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

Fee for full breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Exchange Hotel Cardiff

Exchange Hotel

Exchange Cardiff

The Exchange Hotel Cardiff

The Exchange Hotel

The Coal Exchange Hotel Hotel

The Coal Exchange Hotel Cardiff

The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Is The Coal Exchange Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Coal Exchange Hotel?

The Coal Exchange Hotel doesn't offer parking.

What time is check-in at The Coal Exchange Hotel?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Coal Exchange Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Coal Exchange Hotel located?

Located in Butetown, this hotel is within a 15-minute walk of Coal Exchange building and Cardiff Bay. Principality Stadium is 1.4 mi (2.2 km) away. Cardiff Bay Station is only a 5-minute walk and Cardiff Central Station is 23 minutes.

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The Coal Exchange Hotel Reviews

8.4

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Elaine

Oct 23, 2025

staff very friendly . Nice stay for 1 night . Breakfast was nice

Stayed 1 night in Oct 2025

8/10 Good

Alexandra

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was amazing at front desk and also at the restaurant. Nice historical hotel.

Stayed 1 night in Jul 2025

10/10 Excellent

Sara-Jane

Jul 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing - really helpful and friendly

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Jul 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll visit again

A lovely period building keeping many of the original features, with

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Jul 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel. Highly recommend

Stayed 2 nights in Jul 2025

10/10 Excellent

Michaela

Jun 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, room was clean and had everything we needed and more

Stayed 1 night in Jun 2025

10/10 Excellent

Mr John

May 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great historical building with lots of character and really friendly staff.

Stayed 1 night in May 2025

8/10 Good

Anna

Aug 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very unique hotel with a lot of fascinating history and character. Room was clean and beds were comfortable. We happened to be there on a hot summer day, and there is no air conditioning in the rooms, which would be expected with an older hotel. The rooms were hot, but the hotel staff is very responsive in providing extra fans.

Stayed 1 night in Aug 2025

8/10 Good

Caroline

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well placed for a stay in Cardiff Bay. Staff very helpful and polite. Quirky hotel with a great vibe.

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful room in historic building. Excellent location, walkable to the Mermaid Quay area. One downside was that the jacuzzi tub/ shower was not accessible to my elderly parents. There were no handlebars in the tub area.

Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Coal Exchange is a beautiful hotel built in the late 1800s. Original wood floors that creak under your feet with every step, gorgeous brickwork on the outside, and amazing staff. Every staff member went out of their way to assist us and make us feel welcome. This hotel is a gem!

Stayed 1 night in Jul 2025

8/10 Good

Joe

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good size rooms and excellent restaurant

Stayed 1 night in Feb 2025

10/10 Excellent

peggy

Jun 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient , close to the pier. Spacious room

Stayed 2 nights in May 2025

6/10 Okay

Dan

Jul 7, 2025

Liked: Staff & service

Staff were friendly. Aura restaurant is very nice. Rooms are sizeable. Air conditioning didn’t work. Location is half hour walk from city centre.

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

May 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Room was lovely and clean. The staff were very friendly and helpful. Absolutely lovely decor and definitely added bonus of the jacuzzi bath and love seeing all the old photos and history of the building.

Stayed 1 night in May 2025

10/10 Excellent

Sharon

May 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location.

Lovely, welcoming staff. Hotel location perfect for our visit to the millennium centre. Spacious, clean room with a jacuzzi.

Stayed 1 night in May 2025

6/10 Okay

Lesley

Jul 12, 2025

Liked: Staff & service

Disliked: Room comfort

Helpful staff but v hot room.

Lovely character hotel with helpful staff. Unfortunately no working aircon and the fan that was provided was pretty hopeless. Only one of the two windows opened.

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid building, great staff and excellent food. One small niggle, a double bed should be a double not two singles put together.

Stayed 1 night in May 2025

8/10 Good

ALISON

Jun 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom

Stayed 2 nights in Jun 2025

8/10 Good

Sue

Jul 14, 2025

Lovely hotel with history.

A beautiful building for a hotel. A lot of history too. Stayed during the heatwave and unfortunately no air conditioning, but they had placed a fan in the room. The stay was comfortable and the beds wonderful, but a couple of things needed doing ….like the broken window sash in the bathroom and somewhere to put soap next to the sink. A bin in the bathroom would be good too. Overall staff were friendly and it was clean and comfortable. The area was lovely and quiet too. Would stay again.

Stayed 1 night in Jul 2025

8/10 Good

Amy

May 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay overnight, the room was spacious and well thought out, however for a suite it would have been nice to have a few extras such as bathrobes. The room and bathroom were both clean, and the jacuzzi bath is a lovely bonus. Breakfast in the morning was delicious and offered plenty of choice. Would happily stay again, great hotel for strolling around Cardiff Bay.

Stayed 1 night in May 2025

10/10 Excellent

lucy

Nov 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay staff and hotel excellent

Stayed 1 night in Nov 2024

4/10 Poor

Dave

Jun 7, 2025

Disliked: Property conditions & facilities

Won’t be going back ..

Tired and grubby hotel.

Stayed 1 night in Jun 2025

10/10 Excellent

catherine

May 10, 2025

Liked: Cleanliness, staff & service, amenities

Great stay. Reception guy was lovely so friendly. Fab jacquzzi bath. Bed not the best… king size room but just 2 singles pushed together.

Stayed 1 night in May 2025

4/10 Poor

Gavin

Jul 17, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy room. Issues raised with reception and apology given but nothing more. Very very over priced accommodation in very very poor state.

Stayed 1 night in Jul 2025

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The Coal Exchange Hotel

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Room options

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Standard Double Room

Highlights

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Family Room

Highlights

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Presidential Suite

Highlights

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Triple Room

Highlights

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Triple Room, Accessible

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Quadruple Room

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King Room

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Standard King Room with Shower

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Coal Exchange Hotel

Similar properties

Holland House Hotel Cardiff By Sunday

Holland House Hotel Cardiff By Sunday

Property amenities

Internet

Parking and transportation

Food and drink

Conveniences

Guest services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

The Coal Exchange Hotel Reviews

Reviews

Very Good

8.4/10

9.0/10

8.0/10

8.0/10

8.0/10