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Our stay was quite enjoyable. Very clean, wonderful staff. Wendy at the front desk went above & beyond in accommodating us. Very good people skills, courteous, answered all my questions. Can't say there was anything we disliked.
Richard
Stayed 1 night in May 2024
Response from KP on May 14, 2024
Thank you, Richard, for the great review! We appreciate the 5 out of 5 and hope to see you back again soon!
The place is spacious, super clean, complete with refrigerator, microwave and kitchen. Bathroom large and super clean. Staff friendly, helpful and pool heated and clean. Loved the place.
Diana
Stayed 1 night in Apr 2024
Response from KP on Apr 23, 2024
Thanks for the 5 out of 5 rating! We appreciate the nice comments!
6/10 Okay
Faviola, Laveen
Traveled with family and small children
Apr 22, 2024
Disliked: Staff & service
It’s near Legoland; near by is a outlet shopping center and my favorite Costco.
Faviola
Stayed 2 nights in Apr 2024
Response from KP on Apr 22, 2024
Thanks for the rating, we hope your next visit will give us a 5!
They did not had our booking when we arrived we had to wait like 40 minutes for them to fin and call expedia, they did not help at all
Maria
Stayed 1 night in Apr 2024
Response from KP on Apr 22, 2024
Very sorry to hear that Expedia messed up your reservation and I do see that we were able to make you a new reservation honoring the rate from Expedia.
10/10 Excellent
Mariela
Apr 20, 2024
Mariela
Stayed 2 nights in Apr 2024
Response from KP on May 13, 2024
Thanks for the 5 out of 5! We look forward to your next visit.
I have been traveling a lot recently and this hotel was the cleanest place I have ever stayed. I checked every corner in the bathroom and bedroom and I was so surprised not one weird stain or anything. I was completely comfortable. I would stay here again. And you should stay here too.
Tanya
Stayed 2 nights in Apr 2024
Response from KP on Apr 16, 2024
Thank you Tanya for the great review. We take pride in our cleanliness standards. We hope to see you back again soon.
Over all, it was good place to stay. One thing, i was not happy with cleaness. Bathtub and bathroom area had some hairs when i get there at first, so i cleaned up and used it. Otherwise, it was good.
kirim
Stayed 2 nights in Apr 2024
Response from KP on Apr 12, 2024
Thanks for the feedback, our staff works hard to maintain the cleanliness standards for our Brand.
Very Sorry that you had to cancel your reservation. Since it was through Expedia you did need to contact them as well. We did not charge you or Expedia for the cancellation so we did our part.
It is clean . I had to wait an extra hour for check in because they had no staff to get the room ready on time. I then had to ask for clean pillow cases because they were not changed.
roger
Stayed 1 night in Mar 2024
Response from Kp on Mar 18, 2024
Very sorry to hear that you had to wait for the requested room type to be ready, not sure if it was before the 4pm check in time or after, but i do apologize and will offer a discount on your next stay.