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"The property had beautiful grounds. However, they’re very strict about quiet hours. During check-in, the representative spoke so fast because it seemed that she did not want to explain the rules and policies of the hotel so we missed half of the information that was “explained to us.” There was plenty of parking, which is a plus, however they charge for parking per night which due to the high cost of the hotel, you would expect parking to be included or bike rentals because you’re also paying for resort fees. Overall the cost of the hotel does not represent what you would expect you get from the hotel. "

"Charming historic hotel in a very convenient downtown location. It’s within walking distance of many restaurants, Fisherman’s Wharf, Cannery Row, and the Presidio of Monterey, which made exploring easy. Parking was affordable in a nearby public garage, which was a nice bonus for the area. The hotel has a lot of historical charm and character. My only downside was the lack of air conditioning, which would have made the stay more comfortable."

"I liked it. For one it's just what I needed. Simple, clean. Great location and easy parking underneath the hotel. Located near the Pier where there is a great seafood restaurant. Some of the rooms may have the view blocked by stairwell or electrical things. It didn't matter whether I had a 3rd floor or 2nd floor. The elevator is a nice addition to a weary traveller. Front desk staff both great night and day. I'd return. "

"Check in was easy and the staff friendly and helpful. Room was clean and comfortable. Son enjoyed the pool which was nice after long days at Laguna Seca. Close enough to fast food restaurants and grocery stores including some fantastic donuts at Monterey Donuts. Also being an easy drive to and from Laguna was great. If we are able to make the trip again next year we will strongly consider using El Castell again"

"Everything was perfect! Customer Service was amazing!"

"The tub would not drain. The first shower i discovered it and bathed in others gunk coming up. Then i had to Plug drain to take next shower. I was given the wrong directions to get to my room and had heavy stuff. I had to re park car as well. No refrig or microwave. What kind of place does not provide this? "

"We had a great stay. Only suggestion would be better breakfast options. Does anyone really eat that highly processed, artificial Yoplait stuff they claim is yoghurt?"

"Long tough climb and walk to room "

"The hotel is really pretty, the self check in and check out is amazing, sadly the pool was under maintenance. We’re definitely coming back"